Bids are Invited For IVR Software Incorporating announcement system MAERS Software in PANCHKULA, HARYANA

The eligibility requirements include being a registered entity, having at least three years of past experience in similar projects, and demonstrating a minimum average annual turnover of 1 lakh in the last three years. Additionally, bidders must provide an OEM Authorization Certificate and, if applicable, documentation for exemption from experience criteria.

The technical specifications for the IVR software demand compatibility with existing military communication systems, scalability to manage multiple simultaneous calls, and support for multi-language options. Bidders are required to suggest features that enhance user interaction and reporting capabilities.

Yes, bidders must hold the OEM Authorization Certificate and any professional qualifications pertinent to the software solution. Documentation verifying the past project involvement is also mandatory to showcase adherence to quality and experience standards.

Interested bidders should visit the official GEM portal to register. Registration typically requires submission of organizational details, including identification proof, and financial credentials to ensure compliance with the eligibility requirements.

All required documents must be submitted in PDF format. Bidders are advised to ensure clarity and legibility in their uploaded files to facilitate the review process accurately and efficiently.

Bidders must adhere to the highest quality standards as outlined in the specifications. This includes compliance with industry benchmarks and providing documentation that supports the quality assurance processes they employ in their projects.

Bidders must comply with all local and national regulations concerning software procurement. Compliance with the ‘Make in India’ policies and the specific standards delineated in the documentation is also mandatory for eligibility.

The evaluation will primarily consider the technical compliance and financial bids from each bidder. The assessment will focus on the 50% Lowest Priced Technically Qualified Bidders, ensuring a fair selection based on value and capability.

The Earnest Money Deposit (EMD) amount and details are specified in the tender document. Bidders are required to submit the EMD with their proposal to ensure commitment to the bidding process and adherence to conditions stated.

Payment terms are generally specified within the tender documentation. Typically, payments are made based on milestones achieved during the implementation phase, and final payment is made after successful implementation and satisfaction of all contractual obligations.

MSEs are eligible for exemptions concerning the experience criteria, enabling wider access to procurement opportunities. MSEs are encouraged to leverage this to introduce innovative solutions and compete effectively within the tender.

Notification of results will be communicated via the registered email provided during the submission process. Additionally, results may be published on the official GEM website for transparency.

Yes, the tender recognizes startups in the sector, allowing them to provide necessary documentation that supports their eligibility despite not meeting all standard criteria. Innovations from startups are encouraged as part of the procurement objectives.

The tender is subject to the local content procurement rules, promoting products that align with local manufacturing policies. Bidders will be evaluated on their compliance and contribution to local economic growth through their offerings.