Open Tender for Canteen Service - Employee Welfare Model - Vegetarian, Non-Vegetarian, Veganism; Breakfast, Lunch,

The eligibility requirements include being a registered entity, having at least 3 years of relevant experience in providing canteen services, and a minimum annual turnover of 44 Lakh. Additionally, MSEs and startups can apply for exemptions regarding these requirements.

Bidders must provide certificates proving their experience criteria and bidder turnover. Also, any relevant documentation supporting exemption claims must be included for evaluation.

Interested bidders can register through the GeM portal, ensuring they meet the specified eligibility criteria and have all required certifications ready for submission.

Bidders must submit all documentation in clearly readable formats as per the guidelines provided in the tender. It is advisable to check the main document for any specific format requirements.

Bidders should adhere to the detailed technical specifications outlined in the documents, which include menu diversity and compliance with food safety regulations.

Bidders are expected to maintain high quality standards in food preparation and service, ensuring compliance with health and sanitation norms relevant to canteen operations.

Bidders must comply with the regulations set by health authorities and any guidelines provided within the tender documents, ensuring safety and hygiene standards are met.

The testing criteria involve assessing service quality, food safety, and customer satisfaction metrics through periodic evaluations.

An EMD of 175200 INR is required to secure the bid. The deposit should be submitted alongside the financial proposal, as specified in the tender.

Bidders are expected to furnish a performance security that guarantees adherence to the contract terms and service quality during the contract period.

Payment terms will be detailed in the final contract awarded to the successful bidder. Bidders are advised to outline their payment proposals in their submissions.

Price evaluation considers the total cost of the bid, along with the quality and scope of services proposed, maintaining a balance between cost-effectiveness and service excellence.

Bids must be submitted electronically via the GeM portal in the specified formats, following all submission guidelines outlined in the tender documents.

Timelines for submission, including opening and closing hours, are provided in the tender information and should be strictly adhered to.

The evaluation process involves a thorough review of technical and financial proposals against criteria set forth in the tender documents followed by interviews or presentations, if deemed necessary.

Bidders will be notified of the results post-evaluation through the GeM platform, as detailed in the tender. Timely communication will be upheld throughout the process.

MSEs have special provisions including exemptions from certain eligibility requirements such as years of experience, aimed at enhancing their participation in government tenders.

Yes, startups are granted exemptions from years of experience, fostering innovation and inclusivity within the tendering framework, as detailed in the tender documents.

This tender emphasizes local sourcing and services, aligning with the 'Make in India' initiative to boost domestic businesses and ensure economic growth.

Bidders are encouraged to provide services that adhere to local content and procurement rules outlined in regional policies, supporting domestic suppliers and promoting regional welfare.