Department Of Empowerment Of Persons With Disabilities Lifts O&M Tender 2026 in India - 3,000,000 INR Estimated Value, EMD 120,000, 50% Variation 2026
Bid Publish Date
06-Oct-2026, 11:54 am
Bid End Date
16-Oct-2026, 12:00 pm
EMD
₹1,20,000
Value
₹30,00,000
Location
Progress
Key Highlights
- • Brand/OEM requirements: Not specified
- • Technical certifications: Not specified; verify at tender stage
- • Special clauses: 50% variation rights; consortium allowed with shared responsibility
- • Eligibility criteria: Office in consignee state; past-experience documents required
- • Warranty/AMC: Not explicitly mentioned; ensure service terms are negotiated
- • Penalties/LD: Not specified; require clarity in contract
- • Delivery/installation: O&M of lifts; no BOQ items listed
- • Unique clauses: Dedicated toll-free service line and escalation matrix
Tender Overview
The Department Of Empowerment Of Persons With Disabilities invites bids for the complete Operation And Maintenance of Lifts (Elevators). The estimated contract value is ₹3,000,000 with an EMD of ₹120,000. The contract permits a 50% increase/decrease in quantity or duration at the time of issue, and similarly allows scope expansion for lumpsum-based services with bidder consent. Bidders must have a verifiable service footprint in the consignee state, and provide a dedicated toll-free service line plus an escalation matrix. The tender emphasizes past project experience and requires that bidders upload applicable certificates; consortiums are allowed with equal responsibility for execution. The BOQ shows zero items, indicating a potentially turnkey service or bundled maintenance scope. This procurement targets qualified maintenance providers for elevator systems in a government department context, with strict documentation and service-delivery prerequisites. The tender stresses the need for ongoing service availability evidence and clear contact arrangements to support during and after deployment.
Technical Specifications & Requirements
- Product/Service: Operation And Maintenance Of Lifts (Elevators) – Complete System
- Estimated value: ₹3,000,000; EMD: ₹120,000
- Variation rights: Up to 50% quantity or duration; lump-sum scope expansion by consent
- Service presence: Office of service provider must be located in the state of consignee; documentary evidence required
- Service support: Dedicated toll-free number and a formal escalation matrix
- Past experience: Acceptable proofs include contract copies with invoices, client execution certificates, or equivalent documents; multiple acceptable formats
- Certifications: Bidder must upload required certificates; failure to provide may lead to rejection
- Consortium: Allowed with joint and several responsibility; leader designation required
- Evaluation criteria: Emphasis on demonstrated capability to maintain lift systems, with proper documentation
Terms, Conditions & Eligibility
- EMD: ₹120,000 (mandatory submission)
- Variation clause: 50% adjustment rights on quantity/duration; bid acceptance of revised scope
- Office proof: Service provider office in consignee state; documentary evidence required
- Support structure: Dedicated toll-free service and escalation matrix
- Past experience: Acceptable proofs include contracts, invoices with self-certifications, and client-issued execution certificates
- Compliance: All bidders must upload required certificates and related documents; non-submission risks rejection
Key Specifications
-
Product/Service: Operation And Maintenance Of Lifts (Elevators) - Complete System
-
Estimated value: ₹3,000,000
-
EMD: ₹120,000
-
Variation rights: 50% quantity/duration
-
Consortium: Allowed with leader; equal responsibility
-
Service presence: Office in consignee state; dedicated toll-free number and escalation matrix
Terms & Conditions
-
EMD amount and submission method
-
50% variation rights for quantity/duration
-
Office presence requirement in consignee state
-
Dedicated toll-free service and escalation matrix
-
Past-experience proof and mandatory certificates
Important Clauses
Payment Terms
Not explicitly specified; contract likely follows standard government terms with EMD adherence and milestone payments post service delivery.
Delivery Schedule
Not specified; maintenance of lifts implies ongoing service with predefined availability targets.
Penalties/Liquidated Damages
No explicit LD details; bidders should seek clarification on performance penalties during contract finalization.
Bidder Eligibility
-
Office of service provider located in consignee state
-
Dedicated toll-free service number and escalation matrix
-
Past project experience with acceptable documentation
-
Consortium permitted with shared execution responsibility
Tender Data
Bid Details
Quantity
3
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
120
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Operation And Maintenance Of Lifts (Elevators) - Complete System
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Delivery Details
Delivery Locations
1
Delivery Cities
Central
Delivery Pincodes
110002
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Virender Kumar | NATIONAL INSTITUTE FOR THE PERSONS WITH PHYSICAL DISABILITIES (DIVYANGJAN) MINISTRY OF SOCIAL JUSTICE AND EMPOWERMENT (GOVT. OF INDIA) 4,VISHNU DIGAMBER MARG NEW DELHI 110002 GSTIN 07AAAAT2962P1ZZ | Central | Delhi | 110002 | 3 | - | Number of months for which Operations & Maintenance service is required during contract period : 36 |
Authority Records
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Documents 4
GeM-Bidding-9913844.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
GST registration certificate
PAN card
Past project experience proofs (contract copies, invoices, execution certificates)
Financial statements
EMD submission document (₹120,000)
Technical bid documents and certificates
OEM authorizations (if applicable)
Consortium arrangement documents (if applicable)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for lifts maintenance tender in not specified location with EMD ₹120,000
Bidders must submit the EMD of ₹120,000 and provide GST, PAN, past experience proofs, financials, technical bid documents, and OEM authorizations. Ensure your office is located in the consignee state and include a dedicated toll-free service line plus escalation matrix in the bid package. Consortium bids are allowed with shared responsibility.
What documents are required for the O&M of lifts tender submission
Required documents include GST certificate, PAN card, contract copies or execution certificates for past lift maintenance, invoices, financial statements, EMD submission proof, technical compliance certificates, and OEM authorizations if applicable. Consortium details must delineate leader and participants with equal execution responsibility.
What are the variation rights for quantity in this lift tender
The buyer may adjust contract quantity or duration by up to 50% at contract issue. Post-issuance, scope changes can still be made up to 50% with bidder consent, and lumpsum-based service contracts may expand scope with service provider approval.
What is the estimated value and EMD for the lift O&M bid 2026
The estimated contract value is ₹3,000,000. The required EMD is ₹120,000. Ensure the EMD is submitted in the prescribed form and supported with bid documents for eligibility evaluation.
What certifications and proof are needed for past lift maintenance experience
Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or third-party release notes. Provide clear evidence of scope, value, and duration of prior lift maintenance projects within the last three years.
How to demonstrate service support readiness for lifts O&M
Demonstrate a dedicated toll-free service line, escalation matrix with contact numbers, and confirm the service office presence in the consignee state with documentary evidence. Include response times and maintenance windows in your bid.
When is the bid submission deadline for lift maintenance tender
Exact submission deadline is not specified here; bidders should monitor portal updates for final dates. Ensure readiness of EMD, certificates, and all required documents to avoid last-minute delays once the deadline is announced.
What are the payment terms for the lift maintenance contract
Specific payment terms are not detailed in the provided data. Bidders should seek clarification on milestone-based payments, delivery acceptance criteria, and any advance or interim payments during contract negotiations.