Contract Bidding Open For Custom Bid for Services - Comprehensive Annual Maintenance Contract For Desktop Computer Laptops S in CENTRAL DELHI, DELHI

The eligibility requirements include:

• Registration as a legal entity capable of providing the required maintenance services.
• Minimum average annual turnover of INR 30 Lakhs for the last three years.
• A minimum of three years of past experience providing similar services.

Bidders need to provide:

• Valid documentation supporting their business registration.
• Certificates evidencing compliance with financial turnover requirements.
• Documentation demonstrating past project experience in providing similar services.

Bidders must register on the GeM portal and submit their bid proposals along with the required documents directly through the platform. All documents must be submitted in the specified formats.

All uploaded documents should be in PDF format for compliance with submission requirements.

Bidders must adhere to:

• Industry compliance standards for maintenance services.
• Regular reporting requirements as stipulated in the scope of work.
• Service delivery that meets specified regulatory and statutory compliance needs.

Contractors must deliver services that meet all stipulated SLAs and comply with the prescribed regulatory frameworks that safeguard device operation and integrity.

Bidders must demonstrate compliance with:

• Regulatory standards relevant to maintenance services.
• Past experience in executing similar service contracts successfully.

Yes, bidders must provide a clear testing framework that assesses the quality of maintenance services delivered, including client feedback, service response times, and adherence to SLAs.

An EMD of INR 15,000 is required from all bidders unless they qualify for exemptions under the MSE guidelines. The EMD must be submitted along with the bid documentation.

Performance security is generally required when applicable, but this tender does not necessitate performance security submission from contractors.

Payment terms will be outlined in the bid documentation, typically involving milestone payments based on service performance deliverables.

Bids will be evaluated purely on the total value submitted, with L-1 pricing priorities in place for compliant suppliers, especially focusing on MSE-qualified bidders.

All bids must be submitted via the GeM portal in the designated sections, ensuring adherence to the stipulated file formats.

Bid submission must be completed by the stipulated end date, with all documentation uploaded in advance of the bid opening date.

Notifications regarding the results will be communicated through the GeM portal or the administrative contact provided in the tender document.

MSEs are entitled to purchase preferences, reduced evaluation requirements, and consideration for similar criteria compared to larger entities during the bidding process.