Progress
Organization: Indian Navy (Department of Military Affairs). Procurement: Customized AMC/CMC for a Pre-owned 10 KVA Online UPS System, on an Annual Maintenance Contract basis. Location: India. Estimated Value: not disclosed; EMD: not disclosed. Scope includes dedicated service support, escalation matrix, and local service office in the consignee state. Pre-bid participation and site visits are mandatory. Vendor code creation requires PAN, GSTIN, cancelled cheque, and EFT mandate. This tender emphasizes clear service support channels and documented past-experience proof for eligibility.
Product: 10 KVA Online UPS System
Contract type: Annual Maintenance Contract (AMC) for pre-owned UPS
Service requirements: dedicated/toll-free service line, escalation matrix
Local presence: service provider office in consignee state with documentary evidence
Documentation: PAN, GST, cancelled cheque, EFT mandate
Experience: proof acceptable via contract copies or client certificates
Mandatory pre-bid meeting participation with site visit
Service provider must have a local office in the consignee state
Submit PAN, GSTIN, cancelled cheque, EFT mandate for vendor code creation
Provide past experience proofs such as contracts and client certificates
ATC/compliance with bid documents and any corrigenda
Not disclosed in the available data; bidders must comply with standard NDA terms and AMC invoicing upon service milestones if specified in ATC.
Delivery/installations timing not specified; AMC activation and service response times to be clarified during pre-bid/ATC.
No LD details provided; potential penalties to be detailed in ATC; bidders should prepare for service-level penalties per UPS downtime.
Financially sound with no liquidation or bankruptcy
Presence of local service office in consignee state
Submission of PAN, GSTIN, cancelled cheque and EFT mandate
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - 10 KVA- Online UPS System; NA; Annual Maintenance Contract (AMC); Annually; Yes
Pre-Bid Date
09-09-2026 10:00:00
Pre-Bid Venue
ELECTRICAL OFFICE, INS MANDOVI, NAVAL BASE, VEREM, GOA- 403109
Delivery Locations
1
Delivery Cities
NORTH GOA
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | NORTH GOA | NORTH GOA | - | - | 1 | - | Number of months within the contract period for which service is required : 24 |
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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PAN Card copy
GSTIN copy
Cancelled cheque copy
EFT mandate certified by bank
Proof of service provider presence in consignee state
Past experience proofs (contract copy + invoice with bidder self-certification OR client execution certificate)
Participation in pre-bid meeting documentation
Site visit attendance documentation
Key insights about GOA tender market
This tender requires participation in a mandatory pre-bid meeting and site visit, submission of PAN, GSTIN, cancelled cheque, and EFT mandate, plus proof of past UPS maintenance experience. Ensure your local service presence in the consignee state and provide documented evidence of prior AMC contracts.
Bidder must submit PAN card copy, GSTIN copy, cancelled cheque, EFT mandate certified by bank, proof of local service presence, and past experience proofs (contracts/invoices or client certificates). Pre-bid attendance and site visit proof may also be required.
Technical scope covers a pre-owned 10 KVA Online UPS System under AMC/CMC; no IS/standard details provided here. Emphasize service support accessibility, fault escalation, and local service office presence as critical evaluation criteria.
Bidders must maintain sound financial standing, not be in liquidation, and demonstrate past UPS maintenance experience via contract copies or client execution certificates. A local presence in the consignee state is mandatory with documentary proof.
Participation in the pre-bid meeting is mandatory for better understanding and qualification. The site visit is required to comprehend the buyer’s scope and confirm installation conditions; confirm exact dates at the pre-bid venue or tender portal.
Bidders must provide a dedicated toll-free service line and an escalation matrix with direct contact numbers. A local service presence in the consignee state is essential, with documentary evidence to be submitted during bid submission.
Submit a PAN card, GSTIN, cancelled cheque, and EFT mandate duly certified by the bank. Ensure the service provider has a registered office in the consignee state and can furnish documentary evidence during bid submission.
No BOQ items were published in the available data. The scope focuses on AMC for a pre-owned 10 KVA UPS; expect a separate schedule or ATC detailing maintenance terms, response times, and SLAs during final tender release.