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University of Pune 3D EXPERIENCE Platform Software Support Tender Maharashtra 2026 - ISV/Software 3D Experience Platform 3 Years

Bid Publish Date

12-Feb-2026, 6:57 pm

Bid End Date

02-Mar-2026, 5:00 pm

EMD

₹80,000

Value

₹40,00,000

Location

PUNE , MAHARASHTRA

Latest Corrigendum Available

Progress

Issue12-Feb-2026, 6:57 pm
Corrigendum26-Feb-2026
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

30

Bid Type

Two Packet Bid

Key Highlights

  • • Dedicated/toll-free service support number required
  • • Escalation Matrix for service issues must be provided
  • • 30 users per module for a 3-year horizon
  • • Estimated contract value ₹4,000,000 with ₹80,000 EMD
  • • 25% contract quantity/duration change allowed pre- and post-award
  • • ATC clauses for 3D Experience Platform and related modules
  • • No BOQ items published; focus on software support capabilities
  • • Financial standing undertakings to avoid liquidation or bankruptcy

Categories 5

SERVICES APPLICATION SOFTWARE IMPLEMENTATION BUS TERMINAL SOFTWARE

Tender Overview

The University of Pune, under the Higher and Technical Education Department of Maharashtra, invites bids for Software Support Services related to the 3D EXPERIENCE Platform, covering design, CAD/CAM, engineering, manufacturing, simulation, and project management modules. The estimated contract value is ₹4,000,000 with an ₹80,000 EMD. The scope emphasizes support for 30 users per module for 3 years and includes an option clause allowing up to 25% adjustment in quantity or duration. Location is Pune, Maharashtra, with a focus on educational software provisioning and ongoing maintenance. Key differentiators include a dedicated support line and a formal escalation matrix for service issues, ensuring rapid issue resolution and continuity of academic operations.

Technical Specifications & Requirements

  • Product/Service: 3D Experience Platform (Software) for CAD, CAM, engineering, manufacturing, simulations, and project management
  • User quota: 30 users per module for 3 years
  • Support scope: software support, updates, and potential enhancements within the platform ecosystem
  • Service delivery expectations: dedicated/toll-free service line; formal escalation matrix for critical issues
  • Eligibility cues: bidder must avoid liquidation or bankruptcy; provide undertaking as proof of financial standing
  • ATC disclosures: referenced in the additional ATC clauses; ensure alignment with buyer-specified terms
  • Value context: estimated contract value around ₹4,000,000; EMD ₹80,000 to accompany bids
  • No BOQ items were published, so emphasis is on software support capabilities and service levels
  • Compliance: adherence to platform-specific support SLAs and academic deployment standards

Terms, Conditions & Eligibility

  • EMD: ₹80,000 mandatory; submitted as per e-procurement guidelines
  • Quantity/duration flexibility: contract may adjust up to 25% before issuance and after award
  • Support availability: dedicated/toll-free number and an Escalation Matrix for service incidents
  • Financial standing: bidder must declare no liquidation or bankruptcy and upload a formal undertaking
  • ATC terms: vendor must review and comply with buyer-specified ATC clauses, including 3D Experience Platform scope
  • Warranty/maintenance: ensure coverage for software support, updates, and potential enhancements during the contract period

Key Specifications

    • Product/service: 3D Experience Platform (Software) for CAD/CAM/Engineering/Manufacturing/Simulation/PM
    • User scope: 30 users per module for 3 years
    • Estimated value: ₹4,000,000; EMD: ₹80,000
    • Support & upgrades: ongoing software support, updates, and enhancements as part of contract
    • Service accessibility: dedicated/toll-free support line; formal escalation matrix
    • Compliance: bidder must provide financial standing undertaking and avoid liquidation
    • ATC references: adhere to buyer-added ATC terms in the contract

Terms & Conditions

  • EMD amount and submission as per e-procurement rules

  • Quantity/duration adjustment up to 25% pre/post award

  • Dedicated support line and escalation matrix required

  • Financial health undertaking to avoid liquidation or bankruptcy

  • ATC terms related to 3D EXPERIENCE Platform must be complied with

Important Clauses

Payment Terms

Payment terms aligned to deliverables; ensure specified milestones and acceptance criteria are in line with the platform support deliverables

Delivery Schedule

Delivery and deployment timelines to be defined in the contract; ensure support readiness for campus deployment in Pune

Penalties/Liquidated Damages

Penalties for non-performance to be specified in contract; adhere to standard government procurement LD provisions

Bidder Eligibility

  • Experience in supplying or supporting 3D EXPERIENCE Platform or similar CAD/CAM/PLM software

  • Financial stability with no history of liquidation or bankruptcy

  • Capability to provide dedicated toll-free support and escalation procedures

Documents 4

GeM-Bidding-8970637.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

- GST registration certificate

2

- PAN card

3

- Experience certificates for similar software support projects

4

- Financial statements (last 2-3 years)

5

- EMD deposit proof (₹80,000)

6

- Technical bid documents demonstrating platform support capabilities

7

- OEM authorizations or partner endorsements for 3D EXPERIENCE Platform

8

- Undertaking on non-liquidation/no-bankruptcy status

Corrigendum Updates

2 Updates
#1

Update

26-Feb-2026

Extended Deadline

02-Mar-2026, 5:00 pm

Opening Date

02-Mar-2026, 5:30 pm

#2

Update

26-Feb-2026

Extended Deadline

28-Feb-2026, 9:00 am

Opening Date

28-Feb-2026, 9:30 am

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the 3D Experience Platform tender in Pune?

Bidders must submit all mandatory documents including GST, PAN, experience certificates, financials, and ₹80,000 EMD. Ensure compliance with 3D Experience Platform ATC terms, provide a dedicated support line and escalation matrix, and demonstrate capability for 30 users per module over 3 years.

What documents are required for Pune software support tender?

Required documents include GST registration, PAN, last 2-3 years of financial statements, experience certificates for similar projects, EMD proof of ₹80,000, OEM authorizations for 3D EXPERIENCE Platform, and a formal undertaking confirming no liquidation or bankruptcy.

What are the technical specifications for the 3D Experience Platform tender in Maharashtra?

Technical scope centers on the 3D Experience Platform for CAD/CAM/Engineering/Manufacturing/Simulation/PM. Bid must support 30 users per module for 3 years and cover software updates, enhancements, and platform integration with academic deployments in Pune.

When is the EMD required and how much is it for this bid?

EMD of ₹80,000 is mandatory with bid submission. Payment is through standard e-procurement channels; ensure the EMD accompanies the technical bid and is valid through the bid validity period.

What is the contract quantity adjustment allowed for this tender?

The buyer may adjust contract quantity or duration up to 25% at contract issuance, and bidders must accept the revised quantity/duration if invoked under the option clause.

What support terms must the bidder provide for 3D Experience Platform?

Bidders must provide a dedicated toll-free service line and a formal escalation matrix for timely issue resolution, ensuring ongoing software support, incident response, and upgrades during the 3-year term.

What is the estimated contract value and scope for Pune software services?

Estimated value is ₹4,000,000; scope includes software support for the 3D Experience Platform, with a focus on CAD/CAM/Engineering/PM modules and 30 users per module across a 3-year period.

Which department and location are associated with this procurement?

The Higher and Technical Education Department Maharashtra on behalf of the University of Pune is conducting this tender in Pune, Maharashtra to procure Software Support Services for the 3D Experience Platform.

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