Customized AMC/CMC for Pre-owned Products - 5; --; Comprehensive Maintenance Contract (CMC); 5; No
Mukhyamantri Muft Ilaaj Yojana Govt. Of Haryana
Posted:
13 December 2024
Closed:
23 December 2024
GEM
Tender Overview
Bhabha Atomic Research Centre invites bids for a Comprehensive Maintenance Contract (CMC) for pre-owned Getinge steam sterilizers under a six-monthly AMC model. The estimated contract value is ₹2,813,670 with an EMD of ₹70,342. Location details are not specified in the data, but the purchaser requires an eligible service provider with a local presence to support maintenance and spares for the sterilizers. The scope emphasizes timely service, OEM alignment, and continuity of operation for critical sterile processing infrastructure. A notable feature is the bid-specific quantity/duration flexibility up to 25% and the need for OEM authorization where applicable.
Technical Specifications & Requirements
- Product/service: Comprehensive Maintenance Contract (CMC) for Getinge steam sterilizers (pre-owned equipment)
- Frequency: Six-monthly service cycles; scope includes preventive maintenance, minor repairs, and spares provisioning
- Estimated value: ₹2,813,670; EMD: ₹70,342
- Standards/compatibility: Bidders must demonstrate OEM authorization for Getinge and establish a local service office in the consignee state
- Deliverables: Dedicated/toll-free service support line; documented service reports after each visit; compliance with software/firmware updates where applicable
- Documentation: Upload all required certificates as per ATC and corrigenda; ensure service capability documentation
- Quantity/Scope flexibility: Option clause permits a 25% increase/decrease in contract quantity or duration at issue and post-issue
- BOQ: No items listed; procurement focuses on AMC for pre-owned equipment
- Supplier capability: Demonstrated service footprint and spare parts access for Getinge sterilizers
Terms, Conditions & Eligibility
- EMD: ₹70,342 to be paid as specified; submission with bid
- Experience/Authorization: OEM authorization or Verified distributor credentials required; local service office in consignee state
- Delivery/Service Window: Six-monthly maintenance cadence; timely response and on-site availability
- Payment Terms: Conditions aligned to maintenance milestones and service reports (exact terms not specified)
- Documents: GST, PAN, experience certificates, financials, technical compliance, OEM authorizations
- Warranty/Support: Dedicated support line; timely resolution of service issues; post-service warranties if stated
- Penalties: Not explicitly stated; ensure compliance with ATC and Corrigendum terms
- Other Clauses: The buyer may revise quantity/duration within 25% at contract issue or post-issue; office of service provider must be in consignee state
