Social Security & Empowerment Of Persons With Disabilities Department Odisha Entry/Mid Level Laptop Tender 2026 Khordha IS0 9001 14001 27001

Tender Overview

The opportunity is issued by the Social Security & Empowerment Of Persons With Disabilities Department Odisha for procurement of Entry and Mid Level Laptop - Notebook (Q2) in Khordha, Odisha 751001. The bid involves unspecified quantity with an EMD of ₹250,000 and vendor responsibility to provide factory pre-loaded operating systems, with standard laptop configurations across processor, RAM, display, and storage categories. The contract contemplates optional quantity variations up to 25% during order and currency, and delivery timelines tied to the original delivery period. The buyer requires a robust post-sales framework including dedicated support, an escalation matrix, and a local Odisha service footprint, along with strict OEM documentation and warranties. The emphasis on vendor capability is reinforced by past project experience criteria and ATC clauses detailing ISO, EPEAT, ROHS, TCO 9.0, and Energy Star certifications, plus local service centers and Odisha office presence. This tender presents a structured, vendor-managed deployment with stringent compliance expectations and post-sale commitments.

Technical Specifications & Requirements

• Product category: Laptop - Entry to Mid Level, Notebook (Q2) for government deployment
• Specifications to be provided by bidder: Processor type and number, RAM (GB), Display diagonal in cm, Storage capacity (GB), Operating System pre-loaded by OEM
• Mandatory standards/labels (from ATC): ISO 9001, ISO 14001, ISO 27001; EPEAT, ROHS, TCO 9.0, Energy Star certificates; OEM warranty and EOL certificate on OEM letterhead
• Serviceability: Local service center in consignee state; registered post-sales office in Odisha; dedicated/toll-free service number; escalation matrix
• Documentation requirements: OEM warranty certificate and EOL on OEM letterhead with seal
• Past performance expectation: Executed similar supply/installation in last 3 financial years with qualifying orders as specified

Terms, Conditions & Eligibility

• EMD: ₹250,000 (deposit with bid commitment)
• Quantity flexibility: Option to increase/decrease up to 25% of bid/contract quantity
• Delivery terms: Delivery period linked to original order; extended time as per option clause with minimum 30 days
• Experience criteria: Single order ≥ 35% of estimated bid value or multiple orders with 20%/15% thresholds in last 3 financial years, with performance certificates
• Certification requirements: ISO 9001, 14001, 27001/20001; product-level EPEAT, ROHS, TCO 9.0, Energy Star; local service center and Odisha post-sales office
• Documentation at bid: OEM warranty, compliance sheets, service escalation matrix, and attestations on OEM letterhead
• Payment/Delivery terms: Not explicitly stated in data; compliance with ATC and delivery timelines per contract
• Post-sales support: Dedicated toll-free number and escalation matrix; local Odisha service presence required