Bharat Electronics Limited BEL Service Support for TATRA Vehicles AKASH EXPORT at FFC Armenia - Defence Production 2026
Progress
Key Highlights
- • BEL requires OEM warranty certificates at delivery and a 1-year warranty from final acceptance
- • Service capability must include Installation, Commissioning, Training, Troubleshooting and Maintenance within INDIA
- • Upload Service Centre details near consignee destinations to ensure timely on-site support
- • No formal BOQ items; tender evaluation centers on serviceability, response times and warranty compliance
- • Defense export context: support for TATRA vehicles used in AKASH EXPORT at FFC Armenia
- • Mandatory alignment with BEL’s procurement and after-sales service standards
- • Emphasis on established international service capability and post-sales remediation
Tender Overview
Bharat Electronics Limited (BEL), under the Department Of Defence Production, invites bids for service support for TATRA vehicles used in AKASH EXPORT at FFC Armenia. The scope centers on after-sales services including installation, commissioning, maintenance, troubleshooting and training. The contract requires an OEM warranty certificate at delivery and a 1-year warranty on supplied goods post final acceptance or post-installation. BEL emphasizes a robust India-based service network with established installation and after-sales teams, and requests details of service centers nearest consignee destinations to ensure timely on-site support. The BOQ shows no line items; the opportunity hinges on serviceability, response times, and warranty adherence rather than bulk equipment procurement. This tender reflects BEL’s defense-leaning support framework for vehicle platform maintenance overseas.
Technical Specifications & Requirements
- Warranty period: 1 year from final acceptance or after installation, testing, and commissioning if included
- OEM warranties: Required to be submitted by Successful Bidder at delivery
- After-sales capability: Seller must maintain an established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA
- Service network: Details of Service Centres near consignee destinations to be uploaded with bid
- Vehicle scope: Service support for TATRA Vehicles used for AKASH EXPORT at FFC Armenia
- Contract focus: Emphasis on post-sale service, repair response, and warranty remediation
- Documentation: OEM certificates to accompany goods on delivery
- Export/defense context: Involves defense production line maintenance framework
Terms, Conditions & Eligibility
- Warranty: 1 year warranty period; OEM warranty certificates required at delivery
- Service capability: Established India-based Installation, Commissioning, Training, Troubleshooting and Maintenance service group
- Service centers: Provide location details of centers near consignee destinations with bid
- Delivery/acceptance: Final acceptance triggers warranty start; installation/commissioning included if scope covers
- Documentation: Upload OEM warranty certificates; provide after-sales service plan
- BOQ: No items listed; focus on service scope and warranty adherence
- Geographic scope: Armenia-based AKASH EXPORT vehicle support through BEL program
- Compliance: Align with BEL defense procurement practices and export-control considerations
Key Specifications
-
Warranty: 1 year from final acceptance or after installation, commissioning & testing (if applicable)
-
OEM Warranty Certificates: required at the time of delivery
-
Service capability: must host an Installation, Commissioning, Training, Troubleshooting and Maintenance team in INDIA
-
Service network: upload Service Centre locations near consignee destinations with bid
-
Scope: service support for TATRA Vehicles for AKASH EXPORT at FFC Armenia
-
Documentation: provide OEM warranties and after-sales service plan
Terms & Conditions
-
Warranty period is 1 year with OEM certificates due at delivery
-
INDIA-based after-sales team must be established for installation, commissioning & maintenance
-
Provide service centre locations near consignee destinations in the bid
Important Clauses
Warranty & Certification
1-year warranty from final acceptance; OEM warranty certificates required at delivery
Service Capability
Must have a registered Installation, Commissioning, Training, Troubleshooting and Maintenance service group in INDIA
Documentation
Upload details of Service Centers near consignee destinations and OEM warranty documentation
Bidder Eligibility
-
Demonstrated ability to provide installation, commissioning and maintenance services for defense-vehicles in INDIA
-
Submit OEM warranty documentation with bid delivery
-
Provide service center details near consignee locations
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Warranty Period
1 years
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Service support For TATRA Vehicles of AKASH EXPORT at FFC Armenia
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
15
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
120
Delivery Locations
1
Delivery Cities
Bangalore
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Bangalore | Bangalore | - | - | 1 | 120 | - |
Authority Records
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Documents 5
GeM-Bidding-9823909.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
Key insights about KARNATAKA tender market
How to bid for BEL service support in Armenia for TATRA vehicles?
Bidders must demonstrate installation, commissioning and maintenance capability in INDIA, submit OEM warranty certificates at delivery, and provide service centre locations near consignee destinations. The bid emphasizes a 1-year warranty from final acceptance and requires OEM support documentation to accompany goods.
What documents are required for BEL defense vehicle service bid 2026?
Submit OEM warranties, a detailed after-sales service plan, and proof of INDIA-based service capability (installation, commissioning, training, troubleshooting, maintenance). Include service center addresses near consignee sites and ensure compliance with BEL defense procurement standards.
What are the warranty terms for TATRA vehicle service at FFC Armenia?
The contract requires a 1-year warranty from final acceptance or after commissioning. Ensure OEM warranty certificates accompany delivery and provide remediation for any breakdowns within the warranty period.
Which organization administers this tender for vehicle service?
Bharat Electronics Limited (BEL), under the Department Of Defence Production, issues the service support tender for AKASH EXPORT vehicles at FFC Armenia, prioritizing post-sales reliability and defense-grade service capability.
Is an India-based service team mandatory for BEL vehicle service bids?
Yes. The tender requires an established Installation, Commissioning, Training, Troubleshooting and Maintenance service group in INDIA to ensure on-site support and timely response near consignee destinations.
What is the evaluation focus for BEL Armenia TATRA service bid?
Evaluation centers on service capability, OEM warranty compliance, timeliness of on-site support, and adherence to defense procurement standards, rather than bulk equipment value due to the absence of BOQ items.
When are OEM warranty certificates due in the BEL Armenia tender?
OEM warranty certificates must be submitted at the time of delivery, alongside the final settlement of acceptance and installation verification for TATRA vehicle service.
What is the scope of service for TATRA vehicles under AKASH EXPORT?
Scope includes installation, commissioning, training, troubleshooting and ongoing maintenance for TATRA vehicles used in AKASH EXPORT at FFC Armenia, with on-site support from BEL-approved centers.