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Indian Air Force Photocopier MFP Maintenance Tender Pune Maharashtra Toshiba OEM Authorized Service Provider 2026

Bid Publish Date

10-Jun-2026, 11:45 am

Bid End Date

20-Jun-2026, 12:00 pm

Value

₹1

Location

PUNE , MAHARASHTRA
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Progress

Issue10-Jun-2026, 11:45 am
AwardPending
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Quantity

10000

Bid Type

Single Packet Bid

Key Highlights

  • • Brand/OEM requirement: Toshiba Photocopier / Multifunction Printer under OEM Authorized Service Provider
  • • Technical emphasis: Full service and maintenance contract for MFPs with on-site support
  • • Special clause: 50% quantity/duration variation right at contract issue and post-award amendments
  • • Paper/by Buyer and Toner/Cartridge/by Service Provider ownership split
  • • Eligibility: OEM authorization likely required; verify documentation and service capabilities
  • • Warranty/AMC: Not defined; bidders must confirm service SLAs and response times
  • • Penalties/SLAs: Not specified; bidders should seek standard LD terms during clarification
  • • Delivery: No explicit delivery schedule published; bid submission should clarify response times

Categories 4

MULTIFUNCTION PRINTERS PHOTOCOPIER MACHINE MACHINE WATER LEVEL RECORDER

Tender Overview

Organization: Indian Air Force, Department of Military Affairs, located in PUNE, MAHARASHTRA. Product/service: Full service and maintenance contracts for Photocopier Machine - Multifunction Printer (Print, Scan, Copy) by TOSHIBA; OEM Authorized Service Provider required. Paper to be provided by the buyer; Tonner/Cartridge to be provided by the service provider. Estimated value shown as 0.5 with no explicit EMD. A distinctive term allows up to 50% change in contract quantity or duration at issue of the contract. No BOQ items are listed. Tender scope centers on ongoing maintenance, parts, and service for a Toshiba MFPr.

Technical Specifications & Requirements

  • Product category: Toshiba Photocopier / Multifunction Printer maintenance and service
  • Service model: Full service and maintenance contract; OEM Authorized Service Provider required
  • Supply responsibilities: Paper supplied by buyer; Toner/Cartridge supplied by service provider
  • Variation clause: Buyer may increase/decrease contract quantity or duration by up to 50%; consent required for lump-sum scope expansions
  • BOQ status: No items listed; no detailed technical specs available; no explicit EMD amount documented
  • Context: Focus on sustained operational support, routine servicing, parts replacement, and on-site support for Toshiba MFPs
  • Notes: Lack of explicit standards; bidders should anticipate OEM-specific service capabilities and response times in communications

Terms, Conditions & Eligibility

  • EMD: Not specified in public details; bidders should verify at bid stage
  • Delivery/Response: No concrete timeline published; scope indicates ongoing maintenance
  • Payment terms: Not specified; typical government practice to confirm with buyer ATC
  • Documentation: Prepare common submission docs: GST registration, PAN, experience certificates, financial statements, OEM authorizations, technical bid documents, and EMD proof if required
  • Variation rights: Capped at 50% increase/decrease in quantity or duration; requires contract amendments
  • Warranty/AMC: Not explicitly stated; bidders should seek clarity on post-warranty service levels and response SLAs

Key Specifications

  • Product/service names and categories: Toshiba Photocopier / Multifunction Printer maintenance

  • Estimated value: 0.5 (unit not specified)

  • Experience requirements: Not explicitly stated; imply OEM-authorized service capability

  • Quality/compliance: No specific IS/ISO standards listed in data

  • Delivery/installation: Not defined; focus on ongoing maintenance and service

Terms & Conditions

  • 50% variation right on quantity/duration at contract issue

  • Paper supplied by buyer; toner/cartridge by service provider

  • No BOQ items; no explicit EMD or payment terms published

  • OEM Authorized Service Provider required for Toshiba MFPs

  • Delivery and SLA details to be clarified during procurement clarifications

Important Clauses

Payment Terms

Not disclosed in tender; bidders should obtain ATC clarification on milestone-based or monthly payments

Delivery Schedule

No explicit delivery deadlines; contract appears to be ongoing maintenance with on-site support

Penalties/Liquidated Damages

Not specified; bidders should confirm LD/SLAs during clarification and contract finalization

Bidder Eligibility

  • Must be an OEM Authorized Service Provider for Toshiba MFPs

  • Demonstrate capability for on-site maintenance and parts replacement

  • Provide relevant experience certificates for similar government/defense maintenance contracts

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Full Service and Maintenance Contracts of Photocopier Machine - Multifunction Printer (Print, Scan, Copy); TOSHIBA; OEM Authorised Service Provider; Paper to be provider by Buyer; Tonner/Cartridge to be provider by Service Provider.; Not Applicable; ..

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9445882.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar Toshiba MFP maintenance

4

Financial statements for the last 2-3 years

5

EMD submission proof (if required by buyer ATC)

6

Technical bid documents demonstrating OEM authorization

7

OEM authorizations for Toshiba MFP service

8

Any prior government/defense maintenance contract references

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the Toshiba MFP maintenance tender in Pune

Bidders should confirm OEM authorization, prepare GST, PAN, experience certificates, financials, and OEM authorization documents. The tender requires on-site maintenance capability, paper by buyer, toner by service provider, and potential 50% scope variation. Submit a technical bid with service capabilities and SLA proposal.

What documents are required for the IAF Toshiba MFP tender 2026

Required documents include GST registration, PAN, 3-year financials, experience certificates for similar work, OEM authorization for Toshiba service, technical bid, and EMD proof if mandated. Prepare defense/air force contract references and any ROS/ISO certifications if available.

What are the key technical requirements for Toshiba MFP service

Key requirements include OEM authorized service capability, on-site maintenance, compatibility with Toshiba MFP models, supply of toner by vendor, and buyer-provided paper. No explicit ISO standards listed; bidders should propose SLA metrics and response times compatible with IAF expectations.

What are the payment terms for IAF maintenance contracts in Maharashtra

Specific payment terms are not disclosed. Bidders should seek clarification from the IAF during bids. Typically, government procurements utilize milestone or monthly payments post acceptance, with potential penalties for SLA non-compliance and performance-based payments in similar defense contracts.

When is the delivery/response deadline for the Pune MFP tender

Public tender data does not specify a submission deadline. Prospective bidders should consult the official ATC or contact the contracting authority for the exact bid submission date, response time, and required delivery milestones for Toshiba MFP maintenance.

What is the 50% variation clause in the IAF maintenance tender

The contract allows the buyer to increase or decrease the quantity or duration up to 50% at contract issue, with post-award adjustments to the same limit. The service provider must agree to these changes and price adjustments if applicable.

What is the required OEM authorization for Toshiba MFP service in 2026

Bidders must demonstrate OEM Authorized Service Provider status for Toshiba MFPs, providing authorization letters, service capability details, and model-specific maintenance experience to ensure compliance with IAF maintenance standards.

How to verify EMD and technical bid requirements for this tender

Check ATC documents and buyer communications for EMD amount, submission mode (DD/online), and supporting technical bids. Prepare standard bid security documents and ensure OEM-specific service credentials accompany the technical proposal for Toshiba MFPs.

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