Delhi University Canteen Services Tender West Delhi 110008 - Fixed Menu Vegetarian IS 550 & Service Standards 2026

Tender Overview

Organization: Delhi University, Department of Higher Education, is procuring vegetarian canteen services under a Fixed Menu Rate Model inside building premises for employees/patients/in-house personnel in West Delhi, Delhi 110008. Estimated value: ₹15,557,700. Scope includes breakfast, lunch, dinner, snacks, and beverages with a vegetarian-only menu. The award will consider bidders capable of meeting service delivery within an on-site campus setting and maintaining internal canteen standards. A key differentiator is the flexible scope clause allowing up to 50% increase/decrease in contract quantity or duration prior to award, and post-award within 50% with consent. Unique: on-campus, employee-centric dining contract with fixed-price menu structure.

Technical Specifications & Requirements

• Menu model: Fixed price vegetarian menu on a daily basis, inside building premises.
• Delivery area: On-campus canteen facility within Delhi University premises (West Delhi campus).
• Service scope: Breakfast, Lunch, Dinner, Snacks, Beverages; inclusive of all preparation, serving, and hygiene compliant operations.
• Support requirements: Dedicated service/support office located in the consignee state; dedicated toll-free number and escalation matrix for service issues.
• Documentation and proof: Past project experience proof via contract copy, invoices with self-certification, client execution certificate, or alternative supporting documents.
• Payment security: EMD details not specified; vendors may opt for DD-based Performance Security payable to PRINCIPAL, DEEN DAYAL UPADHYAYA COLLEGE (as alternative to PBG).
• Compliance: Service provider must upload required certificates and ensure delivery of hard copy DD within 15 days post award.

Terms, Conditions & Eligibility

• Quantity/Duration flexibility: Up to 50% adjustment before and after contract award.
• EMD/PBG: Accepted forms include Demand Draft payable to the college; performance security must be uploaded or delivered as instructed.
• Delivery timeline: Not explicitly stated; emphasis on on-campus service continuity and timely setup.
• Past experience evidence: Contract copies, invoices with self-certification, execution certificates, or equivalent documents acceptable.
• Office presence: Service provider must maintain an office within the state of the consignee; dedicated support channels required.