Bid Publish Date
20-Nov-2025, 9:31 pm
Bid End Date
01-Dec-2025, 9:00 am
Bid Opening Date
01-Dec-2025, 9:30 am
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The Indian Army, Department Of Military Affairs, seeks a Comprehensive Maintenance Contract (CMC) for an Oxygen Generation System (Stephan) installed in Baramulla, Jammu & Kashmir 193101. The CAMC spans a total 5-year period, with OEM authorization required and proven post-sales support. Bidders must have completed at least 5 repairs of the same model, ensuring technical familiarity. Preventive maintenance is quarterly, with breakdown calls as needed. The contract includes service continuity guarantees and a response framework to avoid service disruption. Unique terms include a flexible quantity/duration clause and minimum shelf-life requirements for parts. The opportunity emphasizes ongoing service delivery in a critical defense environment and requires robust escalation channels.
CAMC duration and potential 50% adjustment at contract initiation or expansion
OEM authorization and minimum repair experience requirements
Quarterly preventive maintenance with on-demand breakdown support
Shelf life requirement of 3/4 for supplied spares
No assignment/sub-contracting without buyer consent; joint liability
Mandatory service channels and documentation as per ATC
Not applicable; service delivery quality and response time are emphasized instead of shipment
Comprehensive AMC with quarterly PMs and breakdown support; OEM-authorized service
Not explicitly stated; contract can be cancelled for non-fulfillment of conditions
Valid OEM authorization for Oxygen Generation System servicing
Minimum 5 prior repairs on the same model and vendor site
Dedicated/toll-free service support line available
Centre For Development Of Advanced Computing (c-dac)
THIRUVANANTHAPURAM, KERALA
Indian Air Force
GWALIOR, MADHYA PRADESH
Ntpc Limited
GAUTAM BUDDHA NAGAR, UTTAR PRADESH
Indian Rubber Manufactures Research Association (irmra)
Employees State Insurance Corporation (esic)
KAMRUP, ASSAM
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GST registration certificate
PAN card
Experience certificates demonstrating at least 5 repairs of the same model
Financial statements or turnover proof (as applicable in tender terms)
OEM authorization/Manufacturer Authorization for servicing
Bidder's compliance certificates and service support details (toll-free number)
Technical bid documents and any supplier certifications requested in ATC
Any other certificates referenced in the Corrigendum or SOW
Key insights about JAMMU AND KASHMIR tender market
Bidders must provide OEM authorization, demonstrate at least 5 repairs on the same model, and submit all required certificates. The CAMC spans 5 years with quarterly PMs and on-demand breakdown support. Include proof of prior repairs, service contact details, and a toll-free support line. Ensure compliance with ATC and SOW.
Required documents include GST registration, PAN, experience certificates showing 5 repairs, OEM authorization, financial statements, service support details (toll-free), and technical bid documents. Ensure submission aligns with ATC and Corrigendum-attached scope of work.
Eligibility requires OEM authorization, demonstrated maintenance capability for the Stephan oxygen system, and at least 5 repairs of the same model. A dedicated service line must be available, and bidders must meet shelf-life requirements for spare parts (3/4 shelf life).
The contract duration is 5 years with potential adjustment up to 50% as per clause 7. Bidders should prepare for ongoing quarterly PMs and responsive breakdown support within standard government timelines.
Provide a formal OEM authorization/Manufacturer Authorization detailing company name, address, email, and phone, confirming service rights for the Stephan Oxygen Generation System, and bind the supplier to the OEM's service standards and warranties.
Bidders must offer a dedicated toll-free service line and on-call support for the Oxygen Generation System, with clear escalation paths and trained technicians capable of on-site maintenance within agreed response times.
The contract can be cancelled anytime for non-fulfillment of bid conditions or uploaded documents. Failure to maintain quarterly PMs or address breakdowns could lead to termination and potential penalties, per ATC and SOW terms.
N/a
📍 ANAND, GUJARAT
Iocl- Panipat Refinery
📍 PANIPAT, HARYANA
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GEM_GENERAL_TERMS_AND_CONDITIONS
Main Document
SCOPE_OF_WORK
PAYMENT
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ATC
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GEM_GENERAL_TERMS_AND_CONDITIONS
