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National Informatics Centre MFM V2 & Scanner V3 Tender 2025 in India with 25% Quantity Option, Warranty Terms

Bid Publish Date

12-Nov-2025, 4:26 pm

Bid End Date

25-Nov-2025, 5:00 pm

Value

₹1,50,000

Location

GANDHINAGAR , GUJARAT
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Progress

Issue12-Nov-2025, 4:26 pm
Corrigendum22-Nov-2025
AwardPending
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Quantity

2

Category

Multifunction Machine MFM (V2)

Bid Type

Two Packet Bid

Key Highlights

  • • Functional Service Centre requirement in the consignee's state with establishment within 30 days
  • • Dedicated toll-free service line and escalation matrix for prompt support
  • • Warranty rectification window of 3 days with 0.5% weekly penalty, capped at 10% of contract value
  • • Quantity option to increase up to 25% during contract and extension periods
  • • SITC includes installation and commissioning; all-inclusive bid price

Categories 2

MACHINE SCANNER

Tender Overview

National Informatics Centre (NIC) invites bids for the supply, installation, testing and commissioning of Multifunction Machine MFM (V2) and Scanner (V3). Estimated value: ₹150,000.00. Location is not specified in the tender data. Scope includes comprehensive delivery including installation and commissioning, with an option to increase quantity up to 25% at contracted rates. Purchaser may extend delivery periods based on the option clause, with a minimum extension rule. The procurement emphasizes readiness for deployment and post-installation support via an OEM/service network. Unique elements include the option quantity clause and mandatory service infrastructure prerequisites.

Technical Specifications & Requirements

  • Product/service: Supply, Installation, Testing and Commissioning (SITC) of Multifunction Machine MFM (V2) and Scanner (V3)
  • Delivery terms: SITC within contracted timelines; option to increase quantity up to 25% of bid quantity; delivery period adjustments based on formula, minimum 30 days
  • Service requirements: functional Service Centre in the same state as consignee for carry-in warranty; establishment within 30 days if not present; dedicated toll-free service line; escalation matrix for service support
  • Warranty/penalties: 3-day defect rectification window; penalty 0.5% per week of unit price for delays; cumulative penalties capped at 10% of total contract value; penalties recoverable via performance security or direct payment
  • Documentation: bidder must upload required certificates and documents per ATC/ Corrigendum; ensure all terms are fulfilled

Terms, Conditions & Eligibility

  • Quantity flexibility: option to scale quantity by up to 25% during contract and extended period
  • Scope: Bid price includes all costs for SITC of goods
  • Service commitment: establishment of service centre within 30 days of contract award; dedicated service telephone number and escalation matrix
  • Warranty conditions: timely servicing within 3 days; penalties apply for delays; penalties capped at 10% of contract value
  • Compliance: mandatory certificate/document uploads; failure to submit may lead to rejection
  • EMD/financials: terms require submission of standard bid documents including GST/PAN and financial statements; ensure all bid documents as specified in ATC

Key Specifications

  • Product/Service: SITC of MFM (V2) and Scanner (V3)

  • Estimated value: ₹150,000.00

  • Option quantity: up to 25%

  • Delivery extensions: minimum 30 days

  • Warranty penalties: 0.5% per week; cap 10%

Terms & Conditions

  • Option to increase quantity up to 25% at contracted rates

  • 3-day service/rectification window during warranty

  • Functional service centre in consignee's state within 30 days

  • Dedicated toll-free service line and escalation matrix

  • Complete bid documentation including GST, PAN and OEM authorizations

Important Clauses

Payment Terms

Payment tied to service delivery milestones; penalties recoverable via PBG for delays

Delivery Schedule

Delivery period aligned to option clause; extended period calculations with a minimum 30 days

Penalties/Liquidated Damages

0.5% weekly penalty, up to 10% of total contract value for delayed warranty rectification

Bidder Eligibility

  • Must have existing service infrastructure or capability in the state of consignee

  • Experience in SITC of multifunction devices and scanners

  • Compliance with all ATC and Corrigendum certificates

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Multifunction Machine MFM (V2) (Q2) , Scanner (V3) (Q2)

Authority Records

MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGYELECTRONICS AND INFORMATION TECHNOLOGY DEPARTMENTNATIONAL INFORMATICS CENTRE

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Documents 3

GeM-Bidding-8531699.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar SITC deployments

4

Financial statements (last 2-3 years)

5

Bid security/EMD as applicable per ATC

6

Technical bid documents and meeting certificates

7

OEM authorization / manufacturer certificates

8

Service centre establishment proof (if existing)

Corrigendum Updates

1 Update
#1

Update

22-Nov-2025

Extended Deadline

25-Nov-2025, 5:00 pm

Opening Date

25-Nov-2025, 5:30 pm

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for NIC MFM V2 Scanner V3 tender 2025 in India

Bidders should prepare standard bid documents including GST, PAN, financial statements, experience certificates, and OEM authorizations. Ensure submission of all required ATC certificates, provide details of service centres, and confirm SITC scope (Supply, Installation, Testing and Commissioning). The bid must meet warranty terms and 25% quantity option conditions.

What documents are required for NIC MFM V2 Scanner V3 tender submission

Submit GST certificate, PAN, 3-year financials, experience certificates for similar SITC projects, OEM authorization, technical compliance certificates, and proof of service centre readiness. Include EMD documentation if applicable and ensure all documents are uploaded per ATC/Corrigendum requirements.

What are the warranty terms and penalties for NIC procurement

Warranty requires defect rectification within 3 days of notification. If delays occur, a penalty of 0.5% of unit price per week applies, capped at 10% of total contract value. Penalties may be recovered from the PBG or paid directly by the supplier.

Is there a quantity flexibility clause in NIC tender 2025

Yes. The purchaser reserves the right to increase quantity by up to 25% of bid quantity at contracted rates, and to extend delivery period accordingly based on the option clause, with a minimum extension of 30 days.

What is SITC scope for MFM V2 and Scanner V3 tender

Scope includes Supply, Installation, Testing and Commissioning of the MFM V2 and Scanner V3 devices. The bid price must cover all costs, including delivery, on-site installation, and commissioning services as per contract terms.

Where to find service centre requirements for NIC tender

The bidder must have a functional service centre in the state of the consignee or establish one within 30 days of award. Payment is released upon submission of centre documentation; toll-free support and escalation matrix are mandatory.

What is the estimated contract value for NIC MFM V2 tender

The estimated value is ₹150,000.00. Bidders should account for SITC costs, installation, commissioning, and service support within this total, as required by the ATC and Corrigendum.

What standards or certifications are required for NIC bid

Submit relevant certifications per ATC. Ensure OEM authorization, technical compliance certificates, GST, PAN, and experience documents. While the data does not specify ISI/ISO codes, bidders must comply with tender-specific certificate uploads and service capabilities.

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