Open Tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - As Per Tender Documents; As Per T in AHMEDABAD, GUJARAT

The eligibility requirements include being a registered entity with a minimum average annual turnover of 360 Lakhs over the past three years and having at least 3 years of relevant experience in similar services. Micro, Small, and Medium Enterprises (MSEs) and startups may qualify for exemptions in experience and turnover based on compliance with specified criteria.

Bidders must provide several essential certificates, including:

• OEM Authorization Certificate
• Documentation demonstrating compliance with experience and turnover criteria
• Any additional certificates mentioned in the tender documents for evaluation.

To participate, bidders must ensure they are registered entities on the GeM platform, complying with all registration processes outlined in the bidding documents, including submission of required documents and compliance certificates.

Documentation must be submitted in clearly defined accepted formats as indicated in the tender. It is advisable to refer to the tender document for details on acceptable formats.

The technical specifications mandated include requirements for preventive maintenance, documentation of asset details, and qualifications for service engineers meeting specific onsite service capabilities.

Yes, all services must comply with the quality standards outlined in the tender documents, with stringent adherence to the agreed specifications for maintenance and support services.

Bidders must comply with all prescribed compliance requirements, including financial standing declarations, experience validations, and necessary certifications as per the GeM guidelines.

The EMD for this tender is set at 270,000 INR. Exemptions apply to eligible MSEs and startups provided they submit the relevant supporting documents.

The performance security is calculated as 5% of the contract value, required to be submitted in either Bank Guarantee format or an Account Payee Demand Draft within the specified timeframe after contract awarding.

Payment conditions and terms are detailed in the tender document, emphasizing the need for adherence to the agreed financial breakdown and supporting documents related to the billed services.

While specific timelines are not included in this document, bidders should consult the tender for key timelines, including submission deadlines and bid opening dates, as well as the validity of their offers.

Bids are evaluated based on total value and compliance with the evaluation criteria outlined. Special considerations are given to MSE and startup bidders, ensuring transparent evaluation methodologies are adhered to throughout the selection process.

MSEs receive certain purchase preference advantages in the bidding process, including exemptions from various eligibility criteria, thus facilitating wider participation from smaller enterprises.

Yes, startups are exempt from typical turnover and experience criteria, required only to meet established quality and technical specifications as stated in the tender documentation.

This tender aligns with the 'Make in India' initiative, encouraging local product sourcing and compliance with local content regulations in procurement policies. Bidders should refer to the tender documents for detailed requirements related to compliance.

If bid submissions do not align with stated requirements, including document completeness, their bids are subject to rejection during the evaluation process. Bidders must ensure compliance with all tender specifics to avoid disqualification.