Central Board Of Excise And Customs Desktops, Laptops & Peripherals AMS Tender Kachchh Gujarat 2026
Progress
Tender Overview
The Central Board Of Excise And Customs (cbec), Department Of Revenue, invites bids for Annual Maintenance Service covering Desktops, Laptops and Peripherals across multiple brands (HP, ACER, DELL, LENOVO, printers from HP/CANON/BROTHER, UPS, biometric devices, MFM printers, scanners, and related peripherals) in KACHCHH, GUJARAT – 370001. The estimated bid security is ₹63,725 (EMD). Bidders must provide an office in the state of consignee and submit a hard copy within 5 days of bid end/opening. A flexible 50% uplift/extend clause applies, and DD-based EMD payments to the Commissioner of Customs, Mundra, are allowed. The scope emphasizes service availability, vendor accountability, and post-award support specifics.
Technical Specifications & Requirements
- Broad AMS scope includes: Desktops, Laptops, Monitors/Peripherals, Single Function Printers, Multifunction Printers, Network & Wireless Devices, Firewalls (SOPHOS), Scanners, UPS (Online 2 KVA), Biometric attendance devices, SFP/Printer cartridge consumables, and SMART displays.
- No itemized BOQ available; emphasis on ongoing maintenance, service support, and security compliance.
- Mandatory certifications and documents include: Malicious Code Certificate ensuring no embedded malware, escalation matrix for service support, and past-project experience proof acceptable via contracts or client certificates.
- EMD via Account Payee Demand Draft payable to Commissioner of Customs (Mundra); scanned DD proof required with bid; hardcopy due within 5 days post bid opening.
- Clause 50% quantity/duration variation permitted during issuance and post-issuance subject to service provider consent.
- Bidder must demonstrate financial standing (no liquidation/receivership) and submit necessary undertakings.
- Mandatory evidence of service presence in the consignee state, with documentary proof as part of bid submission.
Terms, Conditions & Eligibility
- EMD: ₹63,725; DD payable to Commissioner of Customs (Mundra); scanned DD proof uploaded with bid; hardcopy to be delivered within 5 days of bid end/opening.
- Experience & Proof: Acceptable proofs include contract copies with invoices, client execution certificates, or equivalent third-party notes; bidders must meet at least one valid proof of past AMS experience.
- Delivery & Support: Service availability office must be located in the consignee state; escalation matrix required for service support.
- Compliance Certificates: Mandatory Malicious Code certificate; failure to upload required certificates can lead to bid rejection.
- Payment & Variations: 50% scope adjustment permitted at the time of contract issue and during contract execution with consent.
- Documentation: GST, PAN, experience letters, financial statements, OEM authorizations (where applicable); ensure submission of all requested documents per ATC/Corrigendum.
Key Specifications
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Device categories: Desktops, Laptops, Monitors, Single Function Printers, Multi-Function Printers, Network/Firewall/Wireless devices, Scanners, UPS Online 2 KVA, Biometric attendance devices, SFPs, Cartridges/Consumables, Smart Displays
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No BOQ items available; maintenance scope defined by AMS for listed peripherals
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EMD amount: ₹63,725; payment via Account Payee Demand Draft to Commissioner of Customs, Mundra
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Mandatory Malicious Code Certificate; vendor must certify no embedded malware
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Escalation Matrix for service support to be provided by bidder/OEM
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Past project experience proofs acceptable include contract copies with invoices or client execution certificates
Terms & Conditions
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EMD amount and DD payable to Mundra; scanned DD with bid, hardcopy due within 5 days
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Office of service provider must be located in the consignee state; documentary proof required
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50% quantity/duration variation allowed; consent of service provider required for expansion
Important Clauses
Payment Terms
EMD ₹63,725 via DD to Commissioner of Customs (Mundra); submission of scanned DD with bid and hardcopy delivery within 5 days
Delivery Schedule
Service availability office must be in consignee state; escalation matrix to be provided for remote/onsite support
Penalties/Liquidated Damages
50% scope/duration variation allowed; penalties or LD to be defined in contract based on performance and milestones
Bidder Eligibility
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Office of service provider located in the consignee state with documentary evidence
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Not under liquidation, court receivership or bankruptcy; bidder to provide undertaking
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Offeror must upload Malicious Code certificate and all required certificates
Tender Data
Bid Details
Quantity
535
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
89
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - DESKTOP AND AIO; HP ACER DELL LENOVO , Annual Maintenance Service - Desktops, Laptops and Peripherals - Single Function Printers LR; HP CANON BROTHER , Annual Maintenance Service - Desktops, Laptops and Peripherals - Firewall and Wireless Devices; SOPHOS , Annual Maintenance Service - Desktops, Laptops and Peripherals - Feeder Scanner; HP KODAK EPSON , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 2 KVA); APC CYBERPOWER , Annual Maintenance Service - Desktops, Laptops and Peripherals - Biometric attendance Device; REALTIME , Annual Maintenance Service - Desktops, Laptops and Peripherals - PRINTER SFP MFP CARTRIDGE CONSUMABLE PARTS; HP CANON BROTHER , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multi-Function Printers; HP BROTHER , Annual Maintenance Service - Desktops, Laptops and Peripherals - MFM Network Copier (Xerox) Machine HR; CANON , Annual Maintenance Service - Desktops, Laptops and Peripherals - MFM Colour Printer Machine MR; HP CANON , Annual Maintenance Service - Desktops, Laptops and Peripherals - SMART DISPLAY TV; NEXTVIEW
Advisory Bank
State Bank of India
Delivery Details
Delivery Locations
1
Delivery Cities
Kachchh
Delivery Pincodes
370421
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Manish Garg | Office of the Principal Commissioner of Customs, 5B, Port User Building, Adani Port,370421 | Kachchh | Gujarat | 370421 | 172 | - | Number of month for resident engineers : 24 Number of months for technician : 24 Number of Resident engineers : 1 Number of technicians : 1 |
Authority Records
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Documents 6
GeM-Bidding-9779177.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
9
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Past experience proofs (contracts, execution certificates or client notes)
Financial statements or balance sheet
EMD/DD proof (scanned) and hardcopy submission within 5 days
Technical bid documents and compliance certificates
OEM authorizations (where applicable) and malware-free software certificate
Service provider escalation matrix and contact details
Proof of office/branch in the consignee state
Any other documents requested in ATC or corrigendum
Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid for the CBEC maintenance tender in Kachchh Gujarat 2026?
Bidders must submit EMD ₹63,725 via Demand Draft to the Commissioner of Customs, Mundra, along with scanned DD proof and a hardcopy within 5 days of bid end. Ensure service office in the consignee state and provide Malicious Code certificate, escalation matrix, and past experience proofs.
What documents are required for CBEC AMS tender in Gujarat 2026?
Required documents include GST registration, PAN, financial statements, past project proofs (contracts/invoices or client certificates), EMD/DD proof, technical bid and compliance certificates, OEM authorizations, Malicious Code certificate, escalation matrix, and proof of local service office in the consignee state.
What devices are covered under the CBEC AMS in Kachchh 2026?
The scope includes Desktops, Laptops, Monitors, Single Function & Multi-Function Printers, Network/Firewall/Wireless devices (SOPHOS), Feeder Scanners, UPS Online 2 KVA, Biometric attendance devices, SFP cartridges, and Smart Displays; BOQ items are not listed separately.
What are the key eligibility criteria for CBEC procurement in Gujarat?
Eligibility requires an office in the consignee state, non-liquidation status, ability to provide required certificates (Malicious Code, escalation matrix), and past experience proofs such as client contracts or execution notes. Bidders must also submit a valid GST and PAN.
What are the EMD and payment terms for this CBEC tender?
EMD is ₹63,725 payable via Demand Draft to Commissioner of Customs, Mundra; scanned DD proof must be uploaded, with hardcopy delivered within 5 days of bid end/opening. Payment terms for contract, if any, will be defined in the award document.
What is the 50% variation clause in CBEC tender terms?
The buyer may increase or decrease contract quantity or duration up to 50 percent at contract issue; post-issuance, quantity/duration can still be adjusted up to 50 percent with service provider consent.
What certificates are mandatory for CBEC AMS submission in Gujarat?
Mandatory certificates include Malicious Code certificate, escalation matrix for service support, and all certificates requested in ATC/Corrigendum; absence leads to rejection. Ensure OEM authorizations where applicable.
Where to submit the hardcopy EMD after bid submission?
Prepare a hardcopy of the EMD DD and deliver to the Buyer within 5 days of Bid End/Opening date; ensure the envelope references the CBEC procurement and includes the scanned DD copy.