Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite
Food Safety And Standards Authority Of India
CENTRAL DELHI, DELHI
Posted:
23 May 2025
Closed:
25 July 2025
GEM
GEM
Invitation to Bid - Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite in NEW DELHI, DELHI
Progress
Issue10-Apr-2026, 5:12 pm
Technical05-May-2026, 10:54 am
Financial
Award16-Jun-2026, 5:50 pm
Quantity
50
Bid Type
Two Packet Bid
Categories
2
National Conference On E-governance invites bids for Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite in NEW DELHI, DELHI. Quantity: 50. Submission Deadline: 05-05-2026 11: 00: 00. Submit your proposal before the deadline.
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite
Authority Records
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONSADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 5
GeM-Bidding-9140186.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Past Similar Tenders
(Historical Results)
5 found
Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite
National Small Industries Corporation Limited (nsic)
SOUTH DELHI, DELHI
Posted:
9 September 2025
Closed:
6 October 2025
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Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite
Artificial Limbs Manufacturing Corporation Of India (alimco)
Posted:
3 February 2025
Closed:
25 February 2025
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Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite
Office Of Development Commissioner For Handicrafts
WEST DELHI, DELHI
Posted:
8 October 2025
Closed:
30 October 2025
GEM
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite
Oriental Insurance Company Ltd
CENTRAL DELHI, DELHI
Posted:
24 July 2025
Closed:
19 August 2025
GEM
Tender Results
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Required Documents
1
Experience Criteria
2
Bidder Turnover
3
Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
4
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
3 Updates
#1
27-Apr-2026 Update
#2
27-Apr-2026 Update
Extended Deadline
05-May-2026, 11:00 am
Opening Date
05-May-2026, 11:30 am
#3
13-Apr-2026 Update
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | AABASOFT TECHNOLOGIES (INDIA) PRIVATE LIMITED Under PMA | 05-05-2026 10:54:25 | |
| 2 | ADC ELECTROSOFT PRIVATE LIMITED Under PMA | 05-05-2026 09:46:56 | |
| 3 | ADHISHA FACILITY AND MANAGEMENT PRIVATE LIMITED Under PMA | 04-05-2026 18:32:44 | |
| 4 | ALANKIT ASSIGNMENTS LIMITED Under PMA | 04-05-2026 20:49:29 | |
| 5 | CLEVORA GLOBAL OUTSOURCING SERVICES LLP Under PMA | 04-05-2026 19:02:51 | |
| 6 | CYFUTURE INDIA PRIVATE LIMITED Under PMA | 05-05-2026 10:52:28 | |
| 7 | DATA LIVE COMPUTER TECHNOLOGY Under PMA | 30-04-2026 15:58:05 | |
| 8 | DEEPIJA TELECOM PRIVATE LIMITED Under PMA | 05-05-2026 10:51:56 | |
| 9 | DIGITECH CALL SYSTEM PRIVATE LIMITED Under PMA | 05-05-2026 10:54:38 | |
| 10 | EDGE BUSINESS SOLUTIONS PRIVATE LIMITED Under PMA | 05-05-2026 10:46:25 | |
| 11 | GERMANIUM TECHNOLOGIES LIMITED Under PMA | 05-05-2026 10:13:45 | |
| 12 | ICCS DIGX LIMITED Under PMA | 04-05-2026 21:42:03 | |
| 13 | MILDAIN SOLUTIONS LLP Under PMA | 05-05-2026 10:52:53 | |
| 14 | MOUNT TALENT CONSULTING PRIVATE LIMITED Under PMA | 30-04-2026 16:28:39 | |
| 15 | NIMBUS BPO LIMITED Under PMA | 05-05-2026 10:03:30 | |
| 16 | OCUBE SERVICES PRIVATE LIMITED Under PMA | 30-04-2026 17:36:00 | |
| 17 | PATIO DIGITAL PRIVATE LIMITED Under PMA | 04-05-2026 17:36:32 | |
| 18 | UNIQUE IDEAS ADVERTISING PRIVATE LIMITED Under PMA | 05-05-2026 10:29:20 | |
| 19 | VAPSOFT TECHNOLOGIES PRIVATE LIMITED Under PMA | 24-04-2026 16:53:26 | |
| 20 | VENTURESATHI BUSINESS SERVICES LLP Under PMA | 05-05-2026 10:44:57 | |
| 21 | VISION PLUS SECURITY CONTROL LIMITED Under PMA | 05-05-2026 02:26:57 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| H1 | GERMANIUM TECHNOLOGIES LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H2 | CYFUTURE INDIA PRIVATE LIMITED Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H3 | DEEPIJA TELECOM PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H4 | VISION PLUS SECURITY CONTROL LIMITED Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H5 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H6 | EDGE BUSINESS SOLUTIONS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H7 | DIGITECH CALL SYSTEM PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H8 | ALANKIT ASSIGNMENTS LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | |
| H9 | AABASOFT TECHNOLOGIES (INDIA) PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite |
Contract / Result Documents 1
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Documents 5
GeM-Bidding-9140186.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS