The Cotton Corporation of India Limited CAMC for IT Equipment in Coimbatore Tamil Nadu 2026
Bid Publish Date
24-Sep-2026, 6:05 pm
Bid End Date
12-Oct-2026, 10:00 am
Value
₹1,19,880
Location
Progress
Key Highlights
- • Organizational requirement: Service provider must operate an office in Tamil Nadu
- • Technical scope: Comprehensive CAMC for desktop PCs, laptops, printers, and scanners
- • Financials: Estimated contract value ₹119,880; 50% scope adjustments allowed
- • EMD submission method: Online RTGS/internet banking with proof and bid reference
- • Escalation framework: Mandatory service support escalation matrix
- • SOW/ATC alignment: Refer to attached ATC for specific service levels and milestones
Tender Overview
Organization: The Cotton Corporation of India Limited. The procurement scope covers a Comprehensive Annual Maintenance Contract (CAMC) for Desktop Computers, Laptop Computers, Printers, and Scanners in Coimbatore, Tamil Nadu. Estimated value: ₹119,880.00. The contract allows a 50% adjustment in quantity or duration at issuance and again post-issuance, with consent for lumpsum service scope expansion. RTGS/online payment is accepted for EMD, with specific bank details provided. An on-file office of the Service Provider must operate within the consignee's state. This tender emphasizes service responsiveness, escalation paths, and local accessibility.
Technical Specifications & Requirements
- Product scope: CAMC for Desktop Computers, Laptops, Printers, Scanners
- Estimated contract value: ₹119,880.00
- Location/coverage: Coimbatore, Tamil Nadu; office of service provider must be located in the state
- Scope adjustment: Up to 50% increase/decrease in quantity or duration (before or after contract issuance)
- EMD/PBG method: EMD can be paid online via RTGS/Internet Banking to Bank of Baroda; details disclosed; bidder to upload payment proof
- Service commitments: Escalation matrix for service support required; documented evidence of local service presence
- SOW/ATC: See attached ATC/SOW documents for specifics
- Delivery/installation: Not specified; focus on maintenance, response times, and scheduling
- Warranty/AMC terms: Not detailed in data; CAMC implies post-warranty support and periodic maintenance
- Documentation: Documentary evidence of NY presence in Tamil Nadu
Terms, Conditions & Eligibility
- Quantity/Duration flexibility: Up to 50% increase/decrease in contract scope at issue and post-issuance, with provider consent
- EMD submission: Can be paid online via RTGS; include scanned proof and bid number in transfer details
- Service readiness: Must provide an escalation matrix (phone numbers) for service support
- Local presence: An office of the service provider must be located within the consignee state (Tamil Nadu) with documentary evidence
- ATC/SOW access: Refer to attached ATC and SOW documents for technical and service level expectations
- Payment terms: Not specified in data; CAMC contracts typically include periodic maintenance payments post-delivery
- Warranty/penalties: No explicit penalties stated; ensure compliance with ATC terms
- BOQ: No items listed; focus on CAMC scope across listed devices
Key Specifications
-
- Product scope: Comprehensive Annual Maintenance Contract for Desktop Computers, Laptops, Printers, Scanners
-
- Estimated value: ₹119,880.00
-
- Location: Coimbatore, Tamil Nadu with local service office requirement
-
- Scope flexibility: 50% up/down adjustment in quantity or contract duration
-
- EMD mechanism: Online RTGS/internet banking to specified bank; include payment proof
-
- Support requirements: Escalation matrix; documented local service presence
-
- Documentation: ATC/SOW attached for detailed SLAs and response times
Terms & Conditions
-
50% quantity/duration variation allowed with consent
-
EMD payable online with proof; use provided bank details
-
Service provider must maintain Tamil Nadu office with escalation matrix
Important Clauses
Payment Terms
EMD via RTGS/online payment; ensure bid reference included; no fixed milestone payments stated in data
Delivery Schedule
Not explicitly defined; focus on CAMC service availability and response times per ATC
Penalties/Liquidated Damages
Not specified in data; refer to ATC for SLAs and potential LDs
Bidder Eligibility
-
Proven CAMC experience for IT hardware maintenance (desktops, laptops, printers, scanners)
-
GST registration valid and up-to-date
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Turnover and financial stability evidence acceptable to CIMI standards
-
Tamil Nadu service presence evidence or willingness to establish within state
Tender Data
Bid Details
Quantity
1
Similar Category
Annual Maintenance Service - Desktops, Laptops and Peripherals
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Comprehensive Annual Maintenance contract for Desktop Computers Laptop Printers Scanner
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Coimbatore
Delivery Pincodes
641045
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Prakash M J | 641045,No.46, BR Nagar, 4th Street, Kothari Layout, Trichy Road, Singanallur, Coimbatore | Coimbatore | Tamil Nadu | 641045 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 17
GeM-Bidding-9942827.pdf
Main Document
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
10
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Required Documents
GST registration certificate
PAN card
Experience certificates for CAMC of IT equipment
Financial statements / turnover evidence
EMD submission proof (online RTGS/Internet banking)
Technical bid documents and compliance statements
OEM authorizations (if applicable) and service center certification
Documentary evidence of Tamil Nadu state presence for service provider
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for CAMC of IT equipment in Coimbatore Tamil Nadu 2026
Bidders must submit GST, PAN, experience certificates, financial statements, and EMD proof via online RTGS. Ensure inclusion of OEM authorizations and an escalation matrix. The contract allows a 50% scope variation; provide prior CAMC experience on desktops, laptops, printers, scanners and demonstrate local Tamil Nadu service capability.
What documents are required for CAMC tender in Coimbatore
Required submissions include GST certificate, PAN, audited financial statements, CAMC experience certificates for IT devices, online EMD proof, technical bid/Compliance, OEM authorizations if applicable, and documentary evidence of a Tamil Nadu service office or intent to establish one.
What are the CAMC scope devices for this Coimbatore tender
The CAMC scope covers Desktop Computers, Laptop Computers, Printers, Scanners in Coimbatore, Tamil Nadu. Bidders must confirm device list with the ATC/SOW attachment and demonstrate spare-part availability and response SLAs in Tamil Nadu.
What is the EMD submission method for this CAMC tender
EMD can be paid online via RTGS/internet banking to Bank of Baroda with the provided account details. Bidder must upload the payment proof along with the bid and include the bid reference number in the transfer notes.
What are the service escalation requirements for Tamil Nadu CAMC
Bidders must provide an escalation matrix with telephone numbers for service support. The service provider must have a local Tamil Nadu office evidenced by documentary proof to ensure prompt on-site assistance.
What does 50% scope adjustment mean for this CAMC
The buyer may increase or decrease contract quantity or duration by up to 50% at contract issue and post-issuance, requiring mutual consent. For lump-sum service contracts, the scope/value may be adjusted similarly with consent from the service provider.
Are there any explicit delivery timelines in this CAMC tender
No fixed delivery timeline is specified in the data; emphasis is on ongoing maintenance and response SLAs as per the ATC. Bidders should propose standard CAMC response times and on-site visit targets aligned with the SOW.
What standards or certifications are required for IT CAMC in Tamil Nadu
While specific standards aren’t listed, bidders should present OEM certifications and hardware maintenance capabilities, plus general compliance with IT service SLAs. Include IS/ISO or OEM service credentials if referenced in the ATC/SOW.