Indian Army Water Heater Hamam 500 LTR, Brass Logo, Milton Water Camper Tender 2026

Tender Overview

The Indian Army, Department Of Military Affairs invites bids for multiple water heating and service equipment items, including Water Heater Hamam 500 LTR, Brass Logo plates, Heat Pillar components, Water Dispenser, Milton Water Camper 10 LTR and Milton Water Camper 20 LTR. The tender references six items in the BOQ with unspecified quantities and an estimated value not disclosed. A 25% quantity increase/decrease option exists, with extended delivery timelines calculated from the original period. Delivery starts after the last delivery order date. A mandatory service setup clause applies, and bidders must provide a dedicated support channel and escalation contacts. This procurement requires robust post-sale service readiness and scalable delivery capabilities across the stated locations.

Technical Specifications & Requirements

• Product/service names and categories: Water Heater Hamam 500 LTR, Brass Logo, Heat Pillar, Water Dispenser, Milton Water Camper 10 LTR, Milton Water Camper 20 LTR
• Delivery/scalability: Option to adjust quantity up to 25% at contract award and during currency; minimum 30 days additional delivery time when extended, based on (additional/original) quantities
• Serviceability: Functional Service Centre in the State of each consignee location for carry-in warranty; establishment within 30 days of award; documentary evidence required for payment
• Support: Dedicated toll-free service line and a formal escalation matrix for service support
• BOQ: Total items = 6; specific quantities not disclosed in the data provided
• Compliance: No explicit technical specs provided; bidders must rely on item descriptions and standard procurement expectations

Terms, Conditions & Eligibility

• Quantity changes: Purchaser may increase/decrease order quantity up to 25% at placement and during currency at contracted rates
• Service centres: Must have a functional service centre in the consignee state; if absent, establish within 30 days post-award; payment contingent on documentary evidence
• Support contact: Dedicated/toll-free telephone number and escalation matrix required
• EMD and financials: No explicit amounts specified in the data; bidders should prepare standard EMD as per organization guidelines; ensure GST/PAN and financial qualifications are aligned with typical government procurement
• Warranty and penalties: Not explicitly detailed; bidders should anticipate standard government warranty and LD terms and ensure service commitments align with the escalation framework