Indian Air Force Personal Laptop Tender Sirsa Haryana 2026 - 1 Year OEM Warranty & Service Requirements
Progress
Key Highlights
- • OEM/Authorized Seller must have India-based registered office for after-sales support
- • 1-year OEM warranty from final acceptance or after installation/completion testing
- • Dedicated toll-free service line required for post-sales support
- • Option to increase/decrease quantity by up to 25% during contract with prescribed delivery calculation
- • Installation, commissioning, training, and maintenance service capabilities in India
- • Service centers must be near consignee destinations; upload details with bid
Tender Overview
The Indian Air Force invites bids for the procurement of personal laptops to be delivered at the Sirsa, Haryana (125054) location. This tender contemplates a variable quantity model with a 25% upswing/downswing allowed per order and during contract currency, at contracted rates. Bidders must ensure an India-based OEM or authorized seller for after-sales support, and provide a dedicated service line. The contract requires a 1-year warranty from final acceptance or after installation/completion testing, with OEM warranty certificates provided at delivery. The procurement emphasizes reliable installation, commissioning, and maintenance support, with service centers listed near consignee locations. Unique conditions include option-based delivery timelines and explicit post-sales service commitments, with bidders complying fully with the extended delivery framework if quantities change.
Technical Specifications & Requirements
- No technical specifications are published in the tender data, but the terms imply standard laptop offerings suitable for government procurement with a single-year warranty. Vendors should confirm OEM support capabilities, availability of service centers in India, and a toll-free service line. Acceptable product categories include general purpose mobile computing devices with standard configuration flexibility to meet government requirements. The contract anticipates delivery and installation at consignee site, with training and troubleshooting handled by the seller. Emphasis is on post-sales service readiness and timely warranty fulfilment.
- Key indicators include: 1-year OEM warranty, India-based after-sales network, installation/commissioning coverage, and service center availability near consignee locations. Ensure documentation demonstrates support capabilities and compliance with warranty service obligations.
Terms, Conditions & Eligibility
- Option Clause allows increasing/decreasing quantity up to 25% of bid quantity at contract placement and during currency at contracted rates. Additional time for delivery is calculated as (Additional quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
- OEM Requirement: Imported products must have an India-registered OEM or Authorized Seller for after-sales service; certificate to this effect must be submitted.
- Warranty: 1 year warranty from final acceptance or post-installation testing; OEM warranty certificates to be submitted at delivery; on-site maintenance and service centers must be established in India.
- Service & Support: Dedicated toll-free support must be available for after-sales service.
- Bidders must comply with all Buyer Added ATCs and ensure installation, commissioning, and training as required.
Key Specifications
-
Product/service: Personal laptops (government procurement)
-
Quantity/scale: Flexible (up to +25%/-25% of bid quantity during contract)
-
Estimated value: Not disclosed in tender data
-
Standards/quality: Not specified; ensure IS/IEEE compliant, standard government procurement practices
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Delivery/installation: At consignee location in Sirsa, Haryana; installation & testing included
Terms & Conditions
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Delivery extension aligns with option clause; minimum 30 days
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India-based OEM/Authorized seller mandatory for imported products
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1-year warranty with OEM certificates required at delivery
Important Clauses
Payment Terms
Not explicitly stated in the data; follow standard government norms and contract terms; ensure payment mechanisms align with delivery acceptance and warranty obligations
Delivery Schedule
Delivery period calculated with option clause; minimum 30 days for any extension; delivery starts from last date of original delivery order
Penalties/Liquidated Damages
Not specified in provided data; bidders should review ATC for LD/penalties related to delayed delivery or non-compliance
Bidder Eligibility
-
Experience in supplying laptops for government/military or large-scale procurement
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Valid GST registration and financial statements
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OEM authorization demonstrating India-based after-sales capability
Tender Data
Bid Details
Quantity
3
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
22
Past Performance
40 %
Warranty Period
1 years
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
PERSONAL LAPTOP
Advisory Bank
YES Bank Limited
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Sirsa
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Sirsa | Sirsa | - | - | 3 | 15 | - |
Authority Records
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Documents 4
GeM-Bidding-9980492.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
Required Documents
GST registration certificate
PAN card
Experience certificates in relevant laptop supply
Financial statements or solvency proof
EMD/Security deposit documents (if applicable by issuing authority)
OEM authorizations or authorised seller certificate
Technical compliance certificates and installation/maintenance capability details
Service center details near consignee locations
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for the personal laptop tender in Sirsa Haryana 2026?
Bidders should submit GST, PAN, and financial statements, along with OEM authorization proving India-based after-sales support. Provide warranty certificates and installation/maintenance plans. Ensure compliance with the 25% quantity variation clause and deliver within calculated timelines per contract terms.
What documents are required for IAF laptop procurement in Sirsa?
Required documents include GST registration, PAN card, experience certificates in laptop supply, financial statements, EMD documents if applicable, OEM authorization, installation/maintenance capability, and service center details near the consignee location in Sirsa.
What is the warranty term for laptops under this IAF tender?
The warranty term is 1 year from final acceptance or after installation/completion testing. OEM warranty certificates must be submitted at delivery, and the seller must provide on-site rectification and maintenance support within India.
What is the delivery flexibility under the option clause for this tender?
The purchaser may change quantity by up to 25% at contract formation and during the currency. Additional delivery time is calculated as (Additional quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
Are imported laptops allowed for this IAF procurement in Sirsa?
Imported products require an India-based OEM or Authorized Seller with a registered office in India to provide after-sales support; submit certificate proving this arrangement with bids.
What after-sales support must bidders provide for IAF laptops?
Bidders must offer a dedicated toll-free support line and establish service centers near consignee destinations. Installation, commissioning, training, and troubleshooting support must be detailed in the bid, with clear response times and maintenance SLAs.
What installation and training obligations are included in the tender?
The contract includes installation and commissioning of laptops at the consignee site, with training for end-users and IT staff. Vendors must demonstrate capability for on-site testing, troubleshooting, and timely warranty service at the Sirsa location.
What standards or certifications are required for laptops in this bid?
While explicit standards are not listed, vendors should provide OEM certifications, service capability documentation, and country-specific warranty compliance. Emphasize India-based after-sales support and timely hardware maintenance within the warranty period.