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Closed GEM

Open Tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell in RAJAURI, JAMMU & KASHMIR

Bid Publish Date

06-Jan-2025, 10:33 pm

Bid End Date

10-Jan-2025, 11:00 am

Value

₹1

Progress

Issue06-Jan-2025, 10:33 pm
AwardPending

Central Silk Board has released a public tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell in RAJAURI, JAMMU & KASHMIR. Quantity: 1. Submission Deadline: 10-01-2025 11: 00: 00. Download documents and apply online.

Authority & Contact

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

3 Days

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell

Authority Records

MINISTRY OF TEXTILESCENTRAL SILK BOARD

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End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

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Documents 2

GeM-Bidding-7341280.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

What are the eligibility requirements for participating in the tender for Annual Maintenance Service?

The eligibility requirements include being a registered entity, demonstrating prior experience in similar maintenance services, and holding valid certifications in computer hardware servicing. Interested bidders should ensure they meet these criteria to qualify for submission.

Are there required certificates necessary for the Annual Maintenance Service tender?

Yes, bidders must submit relevant certificates that demonstrate their capability and experience in servicing Dell Desktop PCs, along with necessary business registrations and licenses.

What is the registration process for the tender?

The registration process involves creating an account on the official tendering portal, submitting required documentation, and completing profiles that validate technical and financial capability.

What document formats are accepted for submissions?

Proposals must be submitted in specified formats as mentioned in the tender guidelines. Typically, PDF formats are accepted, ensuring that the files are not corrupted and meet the size restrictions outlined.

What are the technical specifications required in the bid?

Technical specifications should detail the bidder's ability to service Dell Desktop PCs and similar devices, highlighting tools and personnel qualifications. This includes outlining maintenance methodologies and service-level agreements.

Are there any quality standards to adhere to for the Annual Maintenance Service?

Yes, compliance with established quality standards in maintenance procedures is required. Bidders must demonstrate adherence to industry best practices and relevant quality certifications to ensure service reliability.

What compliance requirements must bidders meet for the tender?

Bidders must comply with all relevant governmental regulations, including employment laws, safety standards, and environmentally sustainable practices during executed services.

What testing criteria will be utilized for evaluating proposals?

Proposals will be evaluated based on technical capabilities, financial viability, and past performance on similar contracts, ensuring that the selected provider possesses the resources and expertise necessary.

Can you explain the Earnest Money Deposit (EMD) details?

An EMD may be stipulated to ensure that bidders demonstrate commitment to their proposal. The amount will be specified in the tender details and must be submitted along with the bid to validate participation.

What are the performance security requirements for this tender?

Performance security ensures the selected bidder adheres to contract terms. Specific requirements for this security, including amounts and formats, will be outlined in the tender documentation.

How are payment terms structured in the tender?

Payment terms will be articulated in the final contractual agreement following bid selection, usually based on service milestones achieved during the maintenance period.

What criteria is used for price evaluation?

Price evaluation considers both the total cost proposed and the breakdown of each service component. It aims to ensure that the overall value is considered alongside technical competence.

What submission methods are accepted for tenders?

Bid submissions must be completed online through the designated tendering portal, ensuring format compliance and timely delivery of documents.

Are there key timelines and deadlines associated with the tender process?

While specific deadlines are not explicitly provided, bidders should be attentive to the submission periods designated within the tender announcement to ensure compliance with bidding timelines.

How will bidders be notified of the evaluation results?

Bidders will be informed through the official communication channels outlined in the tender documentation. Results are typically communicated shortly after the evaluation process concludes.

What benefits are available for Micro, Small, and Medium Enterprises (MSEs)?

MSEs may enjoy preference in bid evaluations, as well as specific provisions aimed at fostering their participation in government contracts, contributing to their growth and sustainability.

What provisions exist for startups participating in the tender?

Startups may be offered financial support or relaxed eligibility criteria, fostering an inclusive approach that encourages innovative solutions in the tendering process.

How does the tender align with 'Make in India' policies and local content rules?

Compliance with 'Make in India' policies may necessitate adhering to local sourcing requirements and promoting indigenous manufacturing, as detailed within tender provisions. This helps stimulate domestic industry participation and support local economies.