Software Support Services 2.0 - SAP; Application Software; Maintenance Services, Implementation Ser
Delhi Transco Limited (dtl)
CENTRAL DELHI, DELHI
Bid Publish Date
24-Mar-2026, 12:02 pm
Bid End Date
27-Mar-2026, 1:00 pm
Location
Progress
Quantity
792
Bid Type
Single Packet Bid
The Automotive Research Association Of India (ARAI), operating under the Department Of Heavy Industry, issues a software support services tender covering SAP and application software, database management software, implementation, maintenance, proactive monitoring, ongoing support, software enhancements, technical modifications and related services. The procurement scope includes multiple service categories, with an emphasis on extended software support and enhancements. The tender specifies a flexible contract quantity/duration, allowing adjustments up to 25% at issuance and post-issuance, which bidders must acknowledge. Bidder alignment to the average price of three consultants is required, with a price bid format for invoicing. The location and start/end dates are not specified in the data, indicating a project scope rather than a fixed geographic window. The opportunity is centered on a comprehensive software support ecosystem for ARIA’s heavy-industry-focused IT environment.
Product/service names: SAP software support, application software, database management software
Quantities/volumes: Not defined (BOQ shows 0 items)
ESTIMATED VALUE/EMD: Not specified
Experience: Not specified; must show capability for SAP and application software maintenance
Quality/standards: Not specified; adhere to ARIA/DoH I policy requirements
Delivery/installation: Not specified; flexible rollout aligned to project governance
Warranty/AMC: Not specified; scope includes ongoing support and upgrades
Key Term 1: 25% contract quantity/duration adjustment allowed at issue and post-issuance
Key Term 2: Average price of three consultants required for price bidding
Key Term 3: No BOQ items; service-based procurement with SAP and software services
Price bid must be presented with a breakup against three consultant prices; invoicing to reflect consultant average price per ATC
Flexible rollout aligned with ARIA governance; no fixed delivery timeline disclosed
Not specified in data; bidders should anticipate ARIA terms during due diligence
Experience in SAP and application software maintenance projects
Capability to supply three consultant price data and invoice accordingly
Ability to operate under DoH/ARDI procurement rules
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementation Services, Maintenance Services, Proactive Monitoring Services; Ongoing Support, Software Enhancements, Technical Modifications, Technical Improvem..
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Main Document
BOQ
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
Delhi Transco Limited (dtl)
CENTRAL DELHI, DELHI
N/a
LUCKNOW, UTTAR PRADESH
Bharat Heavy Electricals Limited (bhel)
BANGALORE, KARNATAKA
M/s Green Gas Limited
LUCKNOW, UTTAR PRADESH
Indian Institute Of Management (iim)
AHMEDABAD, GUJARAT
Tender Results
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GST registration certificate
PAN card
Experience certificates for similar SAP/software projects
Financial statements or solvency documentation
EMD/Security deposit details (if applicable in ATC terms)
Technical bid documentation
OEM authorizations or vendor approvals (if required by ARIA)
Price bid format showing average price of three consultants
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | TECHORBIT SOLUTIONS PRIVATE LIMITED Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa | |
| L2 | INDIGI CONSULTING & SOLUTIONS PRIVATE LIMITED Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa | |
| L3 | VSQUARE SYSTEMS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa | |
| L4 | LUMBINI ELITE SOLUTIONS & SERVICES PRIVATE LIMITED( MSE Social Category:OBC ) Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa | |
| L5 | IN2IT ENTERPRISE BUSINESS SERVICES PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa | |
| L6 | PRIMUS TECHSYSTEMS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa | |
| L7 | ABHIYANTA INDIA SOLUTIONS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa |
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Key insights about MAHARASHTRA tender market
Bidders should prepare an average price for three consultants as required by the ATC, attach a detailed price bid format for invoicing, and ensure readiness to adapt contract quantity up to 25%. Submission should include all requested service categories (SAP, application software, DB management) and demonstrate SAP expertise under DoH governance.
Submit GST registration, PAN, experience certificates for similar SAP projects, financial statements, and the technical bid. Include OEM authorizations if applicable and the price bid format showing the average consultant price. Ensure responses address the absence of BOQ items and emphasize service capability.
Core categories include SAP software support, application software, database management software, implementation services, maintenance services, proactive monitoring, and software enhancements plus technical modifications. Bidders should illustrate capability across all listed areas for a comprehensive submission.
Payment will align to the invoicing format tied to the three consultants’ average price. Ensure the price bid captures the three-consultant average clearly and matches the invoicing structure requested by ARIA’s ATC terms.
The tender data does not specify fixed dates; bidders must be prepared for a flexible rollout coordinated with ARIA governance. Emphasize scalable deployment, phased implementation, and monitoring milestones in the proposal.
The tender data does not list explicit standards; bidders should highlight SAP competency, software maintenance capabilities, and compliance with ARIA/DoH guidelines. Include relevant ISO or SAP-specific certifications if available and applicable to the project scope.
Bidders must acknowledge that contract quantity or duration can be adjusted up to 25% at contract issue and post-issuance. Reflect this flexibility in project planning, resource allocation, and pricing, ensuring bid terms accommodate potential scope changes.
The BOQ shows Total Items: 0, indicating a service-oriented engagement rather than hardware quantities. Emphasize service capability, SLAs, and outcome-based metrics in the technical bid to align with a zero-quantity BOQ.
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Main Document
BOQ
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS