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GEM

The Automotive Research Association Of India SAP Software Support Tender 2026 - Heavy Industry SAP & Application Software Maintenance Rajasthan

Bid Publish Date

24-Mar-2026, 12:02 pm

Bid End Date

27-Mar-2026, 1:00 pm

Progress

Issue24-Mar-2026, 12:02 pm
Award07-Apr-2026, 7:22 am
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Quantity

792

Bid Type

Single Packet Bid

Key Highlights

  • CRITICAL: Average price of three consultants required for bid pricing
  • Contract quantity/duration may be adjusted up to 25% at issue and post-issue
  • Scope includes SAP software support, application software, DB management, implementation & maintenance
  • ATC: price bid format must accompany invoicing against the average consultant price
  • No BOQ items specified; service-oriented procurement focus
  • Location and exact dates not provided; responsive engagement with ARIA is essential
  • Support, proactive monitoring, software enhancements, and technical modifications are included

Categories 7

Tender Overview

The Automotive Research Association Of India (ARAI), operating under the Department Of Heavy Industry, issues a software support services tender covering SAP and application software, database management software, implementation, maintenance, proactive monitoring, ongoing support, software enhancements, technical modifications and related services. The procurement scope includes multiple service categories, with an emphasis on extended software support and enhancements. The tender specifies a flexible contract quantity/duration, allowing adjustments up to 25% at issuance and post-issuance, which bidders must acknowledge. Bidder alignment to the average price of three consultants is required, with a price bid format for invoicing. The location and start/end dates are not specified in the data, indicating a project scope rather than a fixed geographic window. The opportunity is centered on a comprehensive software support ecosystem for ARIA’s heavy-industry-focused IT environment.

Technical Specifications & Requirements

  • Product/Service categories: SAP software support, application software, database management, implementation services, maintenance services, proactive monitoring, ongoing support, software enhancements, technical modifications, technical improvements.
  • BOQ: Total items: 0 (no BOQ items available); indicates a service-led engagement rather than discrete hardware quantities.
  • ATC/Commercial terms: Bidder must quote the average price of three consultants in GEM; attach a price bid breakup format for invoicing; integration with ARIA’s querying process is expected. Generic quantity flexibility clause remains, with 25% adjustment cap.
  • Organization context: Government-aligned research body under the Department Of Heavy Industry; procurement focuses on sustained software capability and upgrade management.

Terms, Conditions & Eligibility

  • EMD/Advance terms: Not specified in the data.
  • Quantity/Duration flexibility: Up to 25% adjustment at contract issue; post-issuance increases/decreases capped at 25%.
  • Delivery/Implementation timeline: Not specified; bidders must be prepared for flexible rollout aligned to ARIA governance.
  • Payment terms: Not specified; price bid must align with invoicing format for consultant-based services.
  • Documents & Compliance: Bid must include an average consultant price; ensure ability to provide three consultants' pricing; respond to ARIA queries promptly.

Key Specifications

  • Product/service names: SAP software support, application software, database management software

  • Quantities/volumes: Not defined (BOQ shows 0 items)

  • ESTIMATED VALUE/EMD: Not specified

  • Experience: Not specified; must show capability for SAP and application software maintenance

  • Quality/standards: Not specified; adhere to ARIA/DoH I policy requirements

  • Delivery/installation: Not specified; flexible rollout aligned to project governance

  • Warranty/AMC: Not specified; scope includes ongoing support and upgrades

Terms & Conditions

  • Key Term 1: 25% contract quantity/duration adjustment allowed at issue and post-issuance

  • Key Term 2: Average price of three consultants required for price bidding

  • Key Term 3: No BOQ items; service-based procurement with SAP and software services

Important Clauses

Payment Terms

Price bid must be presented with a breakup against three consultant prices; invoicing to reflect consultant average price per ATC

Delivery Schedule

Flexible rollout aligned with ARIA governance; no fixed delivery timeline disclosed

Penalties/Liquidated Damages

Not specified in data; bidders should anticipate ARIA terms during due diligence

Bidder Eligibility

  • Experience in SAP and application software maintenance projects

  • Capability to supply three consultant price data and invoice accordingly

  • Ability to operate under DoH/ARDI procurement rules

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementation Services, Maintenance Services, Proactive Monitoring Services; Ongoing Support, Software Enhancements, Technical Modifications, Technical Improvem..

Authority Records

MINISTRY OF HEAVY INDUSTRIESHEAVY INDUSTRY DEPARTMENTTHE AUTOMOTIVE RESEARCH ASSOCIATION OF INDIA
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Documents 4

GeM-Bidding-9156628.pdf

Main Document

BOQ Document

BOQ

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar SAP/software projects

4

Financial statements or solvency documentation

5

EMD/Security deposit details (if applicable in ATC terms)

6

Technical bid documentation

7

OEM authorizations or vendor approvals (if required by ARIA)

8

Price bid format showing average price of three consultants

Financial Results

Rank Seller Price Item
L1
TECHORBIT SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa
L2
INDIGI CONSULTING & SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa
L3
VSQUARE SYSTEMS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa
L4
LUMBINI ELITE SOLUTIONS & SERVICES PRIVATE LIMITED( MSE Social Category:OBC )    Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa
L5
IN2IT ENTERPRISE BUSINESS SERVICES PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa
L6
PRIMUS TECHSYSTEMS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa
L7
ABHIYANTA INDIA SOLUTIONS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Software Support Services 2.0 - SAP; Application Software, Database Management Software; Implementa

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the SAP software support tender in ARIA 2026?

Bidders should prepare an average price for three consultants as required by the ATC, attach a detailed price bid format for invoicing, and ensure readiness to adapt contract quantity up to 25%. Submission should include all requested service categories (SAP, application software, DB management) and demonstrate SAP expertise under DoH governance.

What documents are required for the ARIA software tender submission?

Submit GST registration, PAN, experience certificates for similar SAP projects, financial statements, and the technical bid. Include OEM authorizations if applicable and the price bid format showing the average consultant price. Ensure responses address the absence of BOQ items and emphasize service capability.

What are the key service categories in the ARIA tender?

Core categories include SAP software support, application software, database management software, implementation services, maintenance services, proactive monitoring, and software enhancements plus technical modifications. Bidders should illustrate capability across all listed areas for a comprehensive submission.

When is the payment based on the average consultant price for ARIA tender?

Payment will align to the invoicing format tied to the three consultants’ average price. Ensure the price bid captures the three-consultant average clearly and matches the invoicing structure requested by ARIA’s ATC terms.

What is the delivery/implementation timeline for ARIA software services?

The tender data does not specify fixed dates; bidders must be prepared for a flexible rollout coordinated with ARIA governance. Emphasize scalable deployment, phased implementation, and monitoring milestones in the proposal.

What standards or certifications are required in this ARIA tender?

The tender data does not list explicit standards; bidders should highlight SAP competency, software maintenance capabilities, and compliance with ARIA/DoH guidelines. Include relevant ISO or SAP-specific certifications if available and applicable to the project scope.

How should bidders address the 25% quantity/duration adjustment clause?

Bidders must acknowledge that contract quantity or duration can be adjusted up to 25% at contract issue and post-issuance. Reflect this flexibility in project planning, resource allocation, and pricing, ensuring bid terms accommodate potential scope changes.

What is the scope of BOQ in this ARIA procurement?

The BOQ shows Total Items: 0, indicating a service-oriented engagement rather than hardware quantities. Emphasize service capability, SLAs, and outcome-based metrics in the technical bid to align with a zero-quantity BOQ.

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