TenderDekho Logo
GEM

Western Railway OBHS Services Tender Surat Udhna Gujarat 2-Year Contract ISM & Wage Compliance 2026

Bid Publish Date

10-Jul-2026, 8:47 pm

Bid End Date

01-Aug-2026, 3:00 pm

EMD

₹15,24,830

Value

₹27,49,65,400

Location

SURAT , GUJARAT
Generate Docs

Progress

Issue10-Jul-2026, 8:47 pm
AwardPending
Explore all 6 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Contract for On-Board Housekeeping Services (OBHS) in Western Railway Surat & Udhna area for two years
  • • Estimated value: ₹274,965,398.74; EMD: ₹1,524,830
  • • 50% contract quantity/duration variation allowed post-issue (ATC terms)
  • • Wage-based evaluation framework: Minimum Wage (Basic + VDA), EPF, ESIC, Bonus, Service Charge, GST
  • • Manpower cost basis: ₹23,02,65,421.69 (as per CLC Annexure-XVIII); other costs ₹4,46,99,977.05
  • • No BOQ items listed; scope remains service-oriented rather than equipment purchase
  • • Compliance with EPF/ESIC/Bonus/GST as on tender closing date; IS/IS-550 not specified

Categories 11

NON CLINICAL SERVICE VALVE PARTS AND ACCESSORIES OTHER SERVICE CLEANING WORK HOUSEKEEPING SERVICES SERVICES FACILITY MANAGEMENT HOSPITALITY SERVICE ACCOMMODATION HOSPITALITY RELATED SERVICES WINDOW

Tender Overview

The Western Railway, part of Indian Railways, invites bids for External and Internal On-Board Housekeeping Services (OBHS) across Surat and Udhna area trains for a period of two years. The contract covers toilet areas, berths/seats, window glass, vestibule, and associated coach areas. Estimated project value is ₹274,965,398.74 with an EMD of ₹1,524,830. The procurement targets comprehensive housekeeping in rail coaches and related spaces, with evaluation anchored to Minimum Wage components and statutory benefits. The scope allows quantity or duration adjustments up to 50% as per ATC terms, enabling scope changes within defined limits.

Technical Specifications & Requirements

There are no technical specifications listed in the BOQ. Key information available indicates a manpower-focused service contract for OBHS with two-year duration in the Surat/Udhna region. The procurement emphasizes wage-based cost evaluation (Minimum Wage + VDA, EPF, ESIC, Bonus, Service Charge, GST) as per Annexure-XVIII and CLC rates, ensuring compliance with government wage norms. The contract relies on service delivery by manpower rather than hardware, with substantial emphasis on compliance and performance of housekeeping tasks across multiple coach zones.

Terms, Conditions & Eligibility

Critical terms include a 50% variation option for contract quantity or duration. Evaluation uses manpower cost aligned with Minimum Wage, EPF, ESIC, Bonus, Service Charge, and GST as per current rates. EMD is ₹1,524,830.00; estimated manpower cost calculations total Rs. 23,02,65,421.69 (as per Annexure-XVIII). The agreement permits changes to scope with consent, and requires adherence to EPF/ESIC/bonus thresholds and GST as on tender close date. Bidders must prepare typical GST/PAN/experience documents for submission.

Key Specifications

  • Product/Service: On-Board Housekeeping Services (OBHS) for trains in Surat & Udhna

  • Estimated value: ₹274,965,398.74; EMD: ₹1,524,830

  • Manpower cost framework: Minimum Wage + VDA, EPF (incl. EPS/EDLI), ESIC, Bonus, Minimum Service Charge, GST

  • Evaluation baseline: rates as per CLC letters and Annexure-XVIII on tender closing date

  • Delivery scope: External and Internal OBHS across coach areas including toilets, berths/seats, window glasses, vestibule

Terms & Conditions

  • EMD amount: ₹1,524,830; submission as per T&C

  • Wage-based evaluation using current Minimum Wage and statutory components

  • Contract variation up to 50% allowed for quantity or duration

Important Clauses

Payment Terms

Evaluation uses Minimum Wage plus EPF/ESIC/Bonus/Service Charge and GST; no fixed payment schedule described beyond standard government tender norms

Delivery Schedule

Two-year OBHS contract duration; variations allowed up to 50% per ATC; delivery milestones reflect ongoing service across Surat/Udhna routes

Penalties/Liquidated Damages

Not explicitly stated in provided data; standard L.D. mechanisms may apply per contract terms

Bidder Eligibility

  • Experience in providing OBHS or similar large-scale housekeeping services to railways or public transport

  • Demonstrated capacity to manage manpower cost including EPF, ESIC, Bonus, and GST compliance

  • Financial strength to support a two-year, multi-crore service contract with required EMD

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

OBHS and Related Service for Railways (New Version 2.0) - Provision of On-Board Housekeeping Services (OBHS) in Surat & Udhna Area Trains for a Period of Two Years; External and Internal; Toilet, Berths/Seats, Window Glasses, Vestibule Area, Coach Fl..

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

26

Delivery Details

Delivery Locations

1

Delivery Cities

Surat

Delivery Pincodes

395008

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Kashyap Rakeshkumar395008,Coach Care Center,Railway Yard,Ashwini Kumar Road,Western Railway SURAT,Gujrat-395008SuratGujarat3950081--

Authority Records

MINISTRY OF RAILWAYS

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-9591863.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

🤖 AI-Powered Bidder Prediction

Discover companies most likely to bid on this tender

Live AI
Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for OBHS or similar housekeeping contracts

4

Financial statements demonstrating turnover and stability

5

EMD submission proof (DD online payment or bank guarantee as applicable)

6

Technical bid documents showing manpower plan and compliance

7

OEM authorizations if any subcontracted services involved

8

Any prior contract performance certificates from Railways or similar bodies

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for OBHS tender in Surat for Western Railway 2026

Bidders should prepare GST, PAN, and experience certificates, plus EMD of ₹1,524,830. Submit manpower plans showing EPF/ESIC/Bonus compliance and GST. Ensure adherence to Minimum Wage + VDA calculations as per Annexure-XVIII and CLC rates on tender close date, with two-year service coverage in Surat/Udhna.

What documents are required for Surat OBHS procurement submission

Required documents include GST registration, PAN, company financial statements, experience certificates for OBHS, EMD proof, technical bid detailing manpower deployment, and authorizations if subcontracted. Railways may also request performance certificates from prior similar contracts.

What are the main technical specs for OBHS in this tender

No BOQ items or hardware specs are listed. The contract focuses on manpower-based housekeeping across toilets, berths/seats, window glasses, vestibule areas, and coach interiors, with compliance to wage and statutory requirements rather than equipment standards.

What is the EMD amount for the Western Railway OBHS bid

EMD is ₹1,524,830.00. Submit via the designated payment method or bank guarantee as per tender terms. Ensure the EMD accompanies the technical bid to avoid disqualification.

When is the bid evaluation based on minimum wage standards

Evaluation uses Minimum Wage (Basic + VDA), EPF, ESIC, Bonus, and GST as on tender closing date, per Annexure-XVIII. The quoted manpower cost must not be lower than these computed values; otherwise, the bid may be rejected.

What are the key eligibility criteria for OBHS bidders

Eligibility requires prior OBHS or similar service delivery experience, adequate financial stability, and ability to deploy required manpower. Vendors must show compliance with EPF/ESIC/Bonus and GST and provide performance credentials from rail or public transport clients.

What is the scope of contract variation allowed

Under ATC, contract quantity or duration can be increased up to 50% after contract issue; for lumpsum service contracts, the scope and value may increase up to 50% with provider consent.

What location is covered under this Western Railway OBHS tender

The scope covers Surat and Udhna area trains within Gujarat (PIN 394101). Bidders must align manpower deployment and service delivery to both locations across the two-year term.

TenderDekho

Offerings

Tender Alerts

5 types · 54 portals · AI-personalized

Competitor Intel

4 L+ companies · H2H analysis

GeM Services

Registration · Listing · Submission

 View All