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The Karnataka Health and Family Welfare Department tender seeks a Lump Sum Facility Management Services contract for hospital drugs and consumables supplied within the contract scope. The procurement emphasizes service delivery bundled with consumables included in the contract cost. A 25% variation clause applies to quantity and duration, enabling scope adjustments. An on-ground service presence is required within the consignee state, with documented evidence. The opportunity targets bidders capable of comprehensive facility management for healthcare settings, including dedicated support channels. The absence of BOQ items suggests a broad service scope rather than itemized deliverables, underscoring operational readiness and responsiveness as key differentiators.
Product/service names and category: Lump Sum Facility Management Services for healthcare facilities with hospital drugs and consumables included in contract cost
Estimated value: Not disclosed; EMD amount not specified
Delivery/implementation scope: On-site facility management within Karnataka state with regional office in consignee state
Quality/standards: Not specified; must demonstrate capability to manage hospital drugs supply and consumables
Experience: Prior facility management or healthcare supply contracts preferred; exact years not specified
Key Term 1: 25% scope/duration variation allowed at contract issuance and during execution
Key Term 2: Office presence in the consignee state with documentary evidence
Key Term 3: Dedicated toll-free service number and escalation matrix for support
Not explicitly defined in data; lumpsum contract implies consolidated payment on milestones/completion per contract schedule.
Delivery/implementation timeline not specified; contract allows up to 25% variation in duration.
No LD details provided in data; typical health sector exercises may include service level penalties, not enumerated here.
Must have established office in Karnataka (consignee state) with documentary proof
Demonstrate capability to provide facility management services including hospital drugs consumables
Provide standard bid submission documents: GST, PAN, financials, experience certificates
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Healthcare; TENDER FOR THE SUPPLY OF HOSPITAL DRUGS; Consumables to be provided by service provider (inclusive in contract cost)
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Hassan
Delivery Pincodes
573201
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Hema H P | 573201,UPHC BEERANAHALLIKERE HASSAN- 573201 | Hassan | Karnataka | 573201 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar facility management or healthcare supply contracts
Financial statements (last 2-3 years) demonstrating stability
EMD/Security deposit documentation (as applicable per tender terms)
Technical bid/documentation showing capability to provide hospital drugs consumables
OEM authorizations or affiliations (if required by terms)
Key insights about KARNATAKA tender market
Bidders should prepare standard eligibility documents: GST and PAN, financials, and experience certificates. The procurement emphasizes lump-sum facility management for hospital drugs with consumables included. Ensure a Karnataka office, dedicated toll-free support, and an escalation matrix. Follow state-specific bid submission guidelines and upload all required documents.
Required documents include GST certificate, PAN card, last 3 years financial statements, experience certificates for similar FM contracts, EMD documentation (if applicable), technical bid detailing capability to supply hospital drugs consumables, and OEM authorizations where needed to verify supply rights.
Applicants must show an office in the consignee state, capability to deliver hospital drugs and consumables under a lump-sum contract, and a dedicated toll-free support system with an escalation matrix. No explicit experience years are stated, but prior healthcare FM experience is advantageous.
The buyer can adjust contract quantity or duration by up to 25% at contract issuance and before finalizing the contract, enabling scope changes with the service provider's consent for lump-sum work expansion.
Bidders must provide a dedicated toll-free service number and a formal escalation matrix with contact details to ensure prompt resolution of drug supply or consumable issues within healthcare facilities.
Specific delivery timelines are not disclosed; the contract is lump-sum, so payments will align with the contract schedule and milestones after satisfactory service delivery, subject to official terms and acceptance criteria.
Check for OEM authorization documents or supplier certifications in the bid package. If not required in data, request from the procurement authority to confirm the necessary approvals for hospital drugs consumables supply within Karnataka.
The tender data does not specify standards; bidders should demonstrate compliance through relevant healthcare facility FM experience, quality control processes, and supply chain capabilities, with emphasis on regional support and consumable management.