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State Bank of India Security Equipment Tender Madhubani Bihar 2025 – 3.5 Million Estimated Value, Service Center Support

Bid Publish Date

13-Nov-2025, 2:44 pm

Bid End Date

24-Nov-2025, 3:00 pm

Value

₹35,00,000

Progress

Issue13-Nov-2025, 2:44 pm
AwardPending
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Quantity

8

Category

Title1

Bid Type

Two Packet Bid

Key Highlights

  • Option clause enabling up to 25% quantity variation during contract
  • Mandatory functional Service Centre in SBI consignees' state for carry-in warranty
  • Dedicated toll-free service number and escalation matrix required
  • OEM with registered Indian office for after-sales support on imported products
  • Evidence of functional Service Centre required before payment
  • Delivery timeline linked to original delivery order with 30-day minimum extension
  • Estimated contract value: ₹3,500,000.00

Categories 3

Tender Overview

State Bank of India invites bids for security equipment procurement in MADHUBANI, BIHAR – 847102 with an estimated value of ₹3,500,000.00. The tender includes an option clause allowing up to 25% quantity variation at contracted rates, both initially and during the contract period. Bidders must ensure presence of a functional service center in the state of each consignee for carry-in warranty, or rely on on-site warranty where applicable. A dedicated toll-free service line and an escalation matrix are required, with post-award evidence of a functional service center prior to payment. For imported items, the OEM must maintain a registered office in India for after-sales support. This procurement emphasizes reliable service coverage and scalable delivery while accommodating quantity adjustments.

Technical Specifications & Requirements

  • Product/Service: Security equipment procurement for SBI’s Department of Financial Services project in Madhubani, Bihar.
  • Quantity/Value: Estimated value ₹3,500,000.00; quantity flexibility up to 25% as per option clause.
  • Standards/Certifications: Not specified in provided data; emphasis on after-sales service readiness and OEM presence in India for imported items.
  • Delivery & Logistics: Delivery timeline linked to original delivery order; extended time calculation formula provided; minimum delivery planning of 30 days in extended scenarios.
  • Warranty & Support: Carry-in warranty requires a local Service Centre; on-site warranty exempts this requirement. Dedicated toll-free support and escalation matrix required. OEM must establish India presence for after-sales service of imported products.
  • Commercial Terms: Payment released after submission of evidence of functional Service Centre; option to extend quantities during contract tenure at contracted rates.

Terms, Conditions & Eligibility

  • Option Clause: Purchaser may increase/decrease quantity by up to 25% of bid quantity at award and during contract at contracted rates; extended delivery time follows a defined formula with a minimum of 30 days.
  • Service Centre Requirement: Bidder/OEM must have a functional Service Centre in the state of each consignee location for carry-in warranty; if not present, must be established within 30 days of award; payment contingent on documentary evidence.
  • Support Infrastructure: Dedicated/toll-free service line and a formal escalation matrix for service support must be provided.
  • OEM Compliance: For imported products, OEM must have registered Indian office to provide after-sales service; certificate required.
  • Documentation/Submission: GST, PAN, experience documentation, financials, EMD (amount not specified in data), technical compliance, and OEM authorizations may be required as part of bid submission.

Key Specifications

  • Security equipment procurement scope for SBI Department of Financial Services in Bihar

  • Estimated value ₹3,500,000.00; quantity may vary by 25%

  • Carry-in warranty requires local Service Centre; on-site warranty allowed

  • Dedicated toll-free support line and escalation matrix mandatory

  • Imported products require Indian registered office for after-sales support

Terms & Conditions

  • 25% quantity variation right during contract execution

  • Functional State-wise Service Centre required for carry-in warranty

  • Payment released after submission of evidence of Service Centre

  • Dedicated toll-free service line and escalation matrix mandatory

  • Imported items require Indian OEM presence for after-sales service

Important Clauses

Payment Terms

Payment to be released only after documentary evidence of a functional Service Centre is provided.

Delivery Schedule

Delivery period governed by last date of original delivery order; extended time formula applies with a minimum 30 days.

Penalties/Liquidated Damages

Not specified in data; implied via delivery extension and option clause.

Bidder Eligibility

  • Bidder must demonstrate capability to supply security equipment and support across SBI consignees in Bihar

  • Evidence of functional service network or plan to establish within 30 days

  • Compliance with OEM/Imported product support requirements and Indian office presence

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Title1 , Title2 , Title3 , Title4 , Title5

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENTSTATE BANK OF INDIA

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Documents 4

GeM-Bidding-8584292.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Bill of Quantities (BOQ) 5 Items Sign in for GEM prices

#1

Title1

Godrej 90 Safe Deposit Locker Cabinet

2 piece Delivery: 60 days
#2

Title2

Godrej 75 Safe Deposit Locker Cabinet

3 piece Delivery: 60 days
#3

Title3

Godrej 61 AA Gold Loan Safe

1 piece Delivery: 60 days
#4

Title4

Biometric Lock

1 piece Delivery: 60 days
#5

Title5

Duress Alarm

1 piece Delivery: 60 days

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar security equipment supply

4

Financial statements (as applicable)

5

EMD documentation (amount not specified in tender data)

6

Technical bid documents demonstrating compliance

7

OEM authorization/cendorization documents for imported items

8

Evidence of functional Service Centre or establishment plan within 30 days of award

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid on SBI security equipment tender in Madhubani Bihar?

Bidders must submit GST, PAN, experience certificates, financials, and technical compliance with bid. The procurement allows a 25% quantity variation; ensure a functional SBI-consignee state service center or plan to establish one within 30 days. Include OEM authorizations for imported items and a dedicated toll-free support channel.

What documents are required for SBI security equipment procurement in Bihar 2025?

Required documents include GST registration, PAN, experience certificates for similar deployments, financial statements, EMD documentation, technical bid, OEM authorization for imported items, and evidence of a functional Service Centre or a plan to establish one within 30 days of award.

What are the service center requirements for carry-in warranty SBI tender?

The bidder must have a functional Service Centre in the state of each consignee location for carry-in warranty; if not present at bidding, establish one within 30 days of contract award; payment processed only after submission of documentary evidence of the Service Centre.

What is the option clause for quantity variation in this SBI tender?

The purchaser may increase or decrease the bid quantity up to 25% at the time of placement and during the contract at contracted rates; additional time is calculated by (increased quantity ÷ original quantity) × original delivery period with a minimum of 30 days.

What are the payment terms for SBI supply of security equipment?

Payment is released after submission of documentary evidence showing a functional Service Centre; no exact advance/payment split is specified in the data provided; bidders should plan for standard SBI terms upon meeting service-center criteria.

What are the OEM requirements for imported security equipment in SBI tender?

Imported products require the OEM to have a registered office in India to provide after-sales service; submission of the relevant certificate is required during bid submission.

What are the delivery and extension rules for this SBI procurement?

Delivery starts from the last date of the original delivery order; extended delivery time is proportional to the increased quantity, with a minimum extension of 30 days; the purchaser may extend the time up to the original delivery period.

What standards or certifications are specified for SBI security equipment bid?

The tender data does not specify explicit standards; emphasis is on post-sale service readiness, service center coverage, and OEM presence for imported items; ensure compliance with SBI’s service and warranty expectations.