Madras Fertilizers Limited AMC for DELL 200 Desktops & SOPHOS Intercept X Chennai 2026
Bid Publish Date
10-Oct-2026, 1:46 am
Bid End Date
09-Nov-2026, 9:00 am
EMD
₹36,500
Value
₹21,45,240
Location
Progress
Key Highlights
- • Vendor must have an office in the CONSIGNEE state for service presence
- • EMD of ₹36,500; multiple payment modes including RTGS/online or DD
- • SOPHOS Intercept X with FMS support included in AMC scope
- • Dell desktops: AMC for 200 units across multiple office locations
- • Delivery/Installation at MADRAS FERTILIZERS LIMITED, Manali, Chennai
- • OEM authorizations and certificates required; non-submission risks rejection
- • Escalation matrix and toll-free/service support numbers mandatory
Tender Overview
Organization: Madras Fertilizers Limited, Department of Fertilizers, Chennai, Tamil Nadu. Procurement: AMC for DELL 200 DESKTOPS and SOPHOS Intercept X with FMS support across MFL Head Office, City Office, New Delhi Office & Regional Offices for the year 2026-27. Estimated value: ₹2,145,240 with EMD of ₹36,500. Delivery/Service location: MADRAS FERTILIZERS LIMITED, MANALI, CHENNAI - 600068. Proposal context: One-year maintenance and security software management across multiple sites to ensure uninterrupted workstation performance and endpoint protection. A key differentiator is the combination of hardware AMC with advanced security software management across diverse offices.
Technical Specifications & Requirements
- Scope covers AMC for 200 DELL desktops and SOPHOS Intercept X with FMS support.
- Service coverage includes Head Office, City Office, New Delhi Office & regional offices for the 2026-27 period.
- Delivery & installation: On-site service at the above locations; installation/commissioning included where scope covers.
- Service provider eligibility: Office of service provider must be located in the consignee state; Escalation matrix & toll-free support required.
- EMD/Payment: EMD of ₹36,500; online RTGS/internet banking or DD options accepted; contract number and seller name to be referenced in transfers.
- Documentation: Submission must include certificates and OEM authorizations; non-submission leads to rejection.
- Other: Bidders must comply with GeM GTC for PBG or online payment; hard copies must be delivered within 5-15 days as specified.
Terms & Eligibility
- EMD/PBG: ₹36,500; payment via DD payable to MADRAS FERTILIZERS LIMITED, Chennai or online RTGS; proof of payment to be uploaded; hard copy delivery within 15 days post award.
- Delivery timeline: On-site service provisioning for 12-month AMC; installation/commissioning included where applicable.
- Service footprint: Local presence required in the state of the consignee; dedicated service escalation and toll-free helpdesk required.
- Documentation: Submit GST, PAN, experience certificates, financial statements, and OEM authorizations; lack of certificates leads to rejection.
- Contractual safeguards: Performance security via DD or PBG acceptable; online payment should reference contract number.
Key Specifications
-
Product/Service: AMC for DELL desktops (200 units) and SOPHOS Intercept X with FMS
-
Scope: Head Office, City Office, New Delhi Office & regional offices
-
Quantity: 200 desktops
-
EMD: ₹36,500
-
Delivery/installation: on-site; within contract period
-
Vendor must have local service office in Tamil Nadu; OEM authorization required
Terms & Conditions
-
EMD of ₹36,500; payment via DD or online RTGS
-
On-site AMC coverage for 200 Dell desktops and SOPHOS Intercept X
-
Delivery location: Madras Fertilizers Limited, Chennai; 12-month term
Important Clauses
Payment Terms
EMD ₹36,500; online RTGS/internet banking or DD; contract reference required in transfer; hard copy DD delivered within 15 days post award
Delivery Schedule
On-site AMC installation/commissioning included; service availability across Chennai locations for 12 months (2026-27)
Penalties/Liquidated Damages
Details not provided; bidders should confirm LD provisions in ATC/GeM terms and conditions
Bidder Eligibility
-
Local service presence in Tamil Nadu with demonstrable support capabilities
-
Experience in AMC for security software and desktop hardware management
-
Financial stability evidenced by submitted financial statements
Tender Data
Bid Details
Quantity
1
Similar Category
Customized AMC/CMC for Pre-owned Products
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
15
Experience Required
7 Year (s)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - AMC - DELL 200 DESKTOP, SOPHOS INTERCEPT X WITH FMS SUPPORT IN MFL HEAD OFFICE, CITY OFFICE, NEW DELHI OFFICE & REGIONAL OFFICES FOR ONE YEAR 26-27
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
12
Payment Timelines
Payments shall be made to the Seller within 40 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Chennai
Delivery Pincodes
600068
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Venkatesan Mohanadass | 600068,Madras Fertilizers Limited, Post Bag No.2, Manali Express Highway, Manali | Chennai | Tamil Nadu | 600068 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 15
GeM-Bidding-10014064.pdf
Main Document
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC deployments
Financial statements (audited if available)
EMD submission proof (DD or online RTGS/IMPS transaction details)
Technical bid documents and OEM/Manufacturer authorization
Service provider office proof located in consignee state
Escalation matrix and toll-free support details
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for Madras Fertilizers Limited AMC in Chennai 2026
Bidders must submit EMD ₹36,500 via DD or online RTGS, provide GST/PAN, OEM authorizations, and experience certificates. The bid includes AMC for 200 Dell desktops and SOPHOS Intercept X with FMS; ensure service presence in Tamil Nadu and provide escalation matrix.
What documents are required for the Dell desktops AMC tender Chennai
Submit GST certificate, PAN, company financials, past AMC experience, OEM authorization, and service capability proof. Include EMD receipt, installation/commissioning plan, and escalation/toll-free support details to participate.
What are the payment terms for Madras Fertilizers AMC tender
EMD must be ₹36,500; payments can be made by DD payable to MADRAS FERTILIZERS LIMITED or via RTGS/online transfer. Reference the contract number and seller name; online confirmations with proof must be uploaded within 15 days of award.
Which offices are covered under the SOPHOS Intercept X AMC
The scope includes MFL Head Office, City Office, New Delhi Office and regional offices; service/installation is on-site, with 12-month support under the 2026-27 contract period.
What is the estimated value and EMD for this procurement
Estimated value is ₹2,145,240 with an EMD of ₹36,500. Ensure submission of EMD proof and ensure online/offline payment options align with GeM terms for successful bidding.
What certifications are required for the Dell desktops AMC
OEM authorization and relevant certifications must be uploaded; ensure the vendor has service capability in Tamil Nadu and a dedicated escalation matrix for remote/onsite support.
When is delivery/installation expected for the Chennai AMC
On-site delivery and commissioning are required within the 12-month contract period (2026-27) at MADRAS FERTILIZERS LIMITED, Chennai locations; ensure timely scheduling and documented proof of installation.
How to verify service support availability for this tender
Provide a dedicated toll-free number and a formal escalation matrix; confirm local service office presence in Tamil Nadu and supply proof as part of bid submission.