GEM

Kendriya Vidyalaya Sangathan Desktops/Laptops AMC South Delhi 2025

Bid Publish Date

21-Nov-2025, 1:52 pm

Bid End Date

01-Dec-2025, 2:00 pm

Value

₹3,68,000

Location

SOUTH DELHI , DELHI

Progress

Issue21-Nov-2025, 1:52 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

237

Bid Type

Single Packet Bid

Categories 20

LOCAL AREA NETWORK TECHNICAL SERVICES IT AND TELECOMMUNICATIONS COMPUTERS MULTIFUNCTION PRINTERS TELECOM EQUIPMENT CAMERA WATER LEVEL RECORDER OTHER SERVICE COMPUTER PRINTERS WIDE AREA NETWORK PHOTOCOPIER MACHINE AUDIO CONFERENCING SYSTEM IT EQUIPMENT NETWORKING AUDIO CONFERENCE ELECTRONIC COMPUTATIONAL DEVICE COMPUTER PERIPHERAL EPBAX MICROCENTRIFUGES

Tender Overview

Kendriya Vidyalaya Sangathan invites bids for an Annual Maintenance Contract covering Desktops, Laptops & Peripherals, including Monochrome Laser Printers, Composite Cartridges, and networking devices like routers and switches in South Delhi, Delhi. Estimated value is ₹368,000. Scope encompasses multiple devices across categories and includes audio conferencing systems and EPABX maintenance. The award hinges on vendor capability to manage cross-device AMC for school infrastructure, with a focus on timely response, preventive maintenance, and effective fault resolution within the budgeted range. The tender emphasizes flexible quantity/duration adjustments up to 25% and allows added charges within an agreed excess settlement framework. A key differentiator is the breadth of asset types covered under a single AMC. Unique aspects include service delivery across desktops, printers, AV equipment, and networking hardware under one contract.

Technical Specifications & Requirements

  • Equipment categories: Desktops, Laptops, Monochrome/laser printers, Multifunction printers, Routers, Switches, Audio conferencing systems, Ceiling-mounted cameras, EPABX.
  • Service scope: Annual maintenance including preventive maintenance, corrective maintenance, and timely on-site support.
  • Delivery/response: Timely service response with standard SLA (not explicitly stated in data).
  • Standards/Compliance: Not specified; bidders should align with standard AMC practices for IT and AV equipment.
  • Vendor capabilities: Ability to manage cross-category AMC for school environment across multiple device types.
  • Value context: Estimated value ₹368,000 guides bid pricing and eligibility thresholds.
  • ATC/ATD: At least one uploaded ATC document referenced; bidders must review for hidden terms.

Terms, Conditions & Eligibility

  • EMD: Not specified in data provided.
  • Quantity/duration flexibility: Up to 25% increase or decrease at contract issue; further adjustment allowed within the same limit post-award.
  • Excess settlement: Service providers may include additional charges up to a defined percentage of item-level total value; must declare applicability during invoice and attach supporting documents.
  • Payment terms: Not specified in the data available.
  • Documents to submit: Not explicitly listed; bidders should prepare standard AMC documents, OEM authorizations, GST/PAN, and technical/commercial bids as typical for KVS tenders, along with ATC view.
  • Warranty/SLAs: Not detailed; bidders should infer standard maintenance SLAs for IT and AV equipment.
  • Delivery timeline: Not specified; bidders should propose deployment/turnaround targets aligned with AMC lifecycle.

Key Specifications

  • Device categories: Desktops, Laptops, Monochrome Laser Printers, Composite Cartridges, Networking Routers/Switches, Audio Conferencing System, Ceiling Mount Camera, EPABX

  • Estimated value: ₹368,000

  • AMC scope: Preventive & Corrective maintenance, on-site support

  • Flexibility: Quantity/duration adjustments up to 25% post-issue

  • Excess charges: Optional additional charges up to a percentage of item-level total value with documentation

  • ATC: Buyer-uploaded ATC document to view for detailed terms

Terms & Conditions

  • 25% quantity/duration adjustment allowed at contract issue

  • Excess settlement enables extra charges up to defined percentage with supporting docs

  • ATC document uploaded; bidders must review for complete terms

Important Clauses

Payment Terms

No explicit payment terms provided; bidders should align with standard AMC payment cycles typical for educational tenders

Delivery Schedule

Delivery/response timelines not specified; bidders to propose SLA-driven targets suitable for school IT/AV assets

Penalties/Liquidated Damages

No LD details provided; bidders should anticipate standard AMC penalties for breach or delayed service under education sector norms

Bidder Eligibility

  • Experience in AMC for IT hardware and peripherals (desktops, laptops, printers) in governmental or educational institutions

  • Financial stability evidenced by annual statements and GST registration

  • Capability to provide cross-category maintenance including AV and networking equipment

Past Similar Tenders (Historical Results)

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (similar AMC in educational institutions or government bodies)

4

Financial statements (annual turnover supporting eligibility)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for Kendriya Vidyalaya AMC in South Delhi 2025?

Bidders should prepare GST registration, PAN, experience certificates, financial statements, and EMD if applicable. Submit OEM authorizations and the technical/commercial bid via the portal. Review the uploaded ATC for scope and ensure cross-category maintenance for desktops, laptops, printers, and networking gear.

What documents are required for AMC tender in Delhi education sector?

Submit GST certificate, PAN card, experience certificates for similar AMCs, financial statements proving turnover, and any OEM authorizations. Also include technical bid and any ATC documents; ensure compliance with school education procurement norms.

What are the technical coverage items for this AMC in South Delhi?

Coverage includes Desktops, Laptops, Monochrome Laser Printers, Multifunction Printers, Routers, Switches, Audio Conferencing System, Ceiling Mount Camera, and EPABX. AMC should cover preventive and corrective maintenance with on-site support and SLA adherence.

What is the estimated contract value for the Kendriya Vidyalaya AMC?

The estimated value is ₹368,000. Bidders should factor this as the project scale for pricing, resource planning, and compliance with the 25% quantity/duration adjustment rule.

When can quantity or duration be increased in this AMC?

Quantity or duration can be adjusted up to 25% at the time of contract issue; after issue, increases remain capped at 25% total. Bidders must accept revised quantities and durations as per this clause.

What is the excess settlement clause for this AMC?

Excess settlement allows additional charges up to a defined percentage of the item-level total value. Bidders must declare applicability during invoice creation and provide mandatory supporting documents for such charges.

What are typical payment terms for education AMC tenders in Delhi?

Specific payment terms are not stated here; expect standard AMC terms such as milestone-based payments or quarterly settlements. Prepare to negotiate payment schedules aligned with SLAs, with necessary bank details and invoices.

Where can I view the ATC document for this tender?

The ATC document has been uploaded by the buyer. Access it via the tender portal's ATC/view link to review all additional terms, scope clarifications, and any special conditions before submission.