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The Indian Air Force, Department of Military Affairs, seeks the supply of a Digital Voice Recorder for delivery at the Kamrup, Assam consignment location. The scope is limited to the supply of goods with a 1-year warranty from final acceptance or post-installation if applicable. Successful bidders must provide OEM warranties and establish a service network in India, including local service centers near the consignee. The absence of BOQ items implies a procurement focused on a single goods category rather than multi-line items. Key differentiators include mandatory signed technical specification documents and a Malicious Code Certificate to ensure software integrity. This tender emphasizes post-sale maintenance readiness and compliance with post-warranty service commitments. Respondents should prepare to demonstrate installation/commissioning capabilities and on-site support as part of the bid evaluation.
Digital Voice Recorder (no public technical specs provided)
Warranty: 1 year from final acceptance or after installation if applicable
OEM warranty certificates required at delivery
Mandatory Malicious Code Certificate for hardware/software integrity
Service network: India-based with regional centers near consignee
BOQ items: 0 listed; scope appears to be single-item procurement
Warranty: 1 year with on-site service; penalties for delay
Mandatory signing of Technical Specification Documents
Malicious Code Certificate required to certify software integrity
Not disclosed; bidders must confirm terms during bid submission
Not disclosed; expected to align with standard IAF timelines; confirm at bid stage
Warranty service delays incur 0.5% of unit price per week, max 10% total; recovery from PBG possible
Must have Indian installation, commissioning, and maintenance capability
Must provide OEM warranty and service center details
Must upload signed Technical Specification Document
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
OEM Avg. Turnover
6
Past Performance
50 %
Warranty Period
1 years
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
DIGITAL VOICE RECORDER
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
KAMRUP
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | KAMRUP | KAMRUP | - | - | 1 | 30 | - |
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Main Document
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
PAN card
OEM authorisation letter
Technical compliance certificates (signed Technical Specification Document)
Warranty certificates from OEM
Malicious Code Certificate
Evidence of service centers in India near consignee locations
Any prior similar supply experience certificates (if available)
Key insights about ASSAM tender market
Bidders should prepare OEM authorization, GST, PAN, and technical compliance certificates, upload signed Technical Specification Document, and provide Malicious Code Certificate. Ensure service capability near the consignee and furnish OEM warranty at delivery; confirm EMD and payment terms during submission.
Submit: GST certificate, PAN card, OEM authorization, warranty certificates, Malicious Code Certificate, signed technical specs, and proof of service centers in India. Additional experience certificates may strengthen eligibility; ensure all documents are current and properly scanned.
Warranty is 1 year from final acceptance or post-installation. The seller must rectify defects within 7 days; penalties apply if delayed (0.5% of unit price per week, up to 10%). Service centers must be available in India with installation/maintenance capabilities.
The scope specifies only the supply of goods; installation/commissioning details are not explicitly stated. Bidders should confirm installation requirements and related terms during bid submission, and ensure timely delivery to Kamrup, Assam.
Mandatory Malicious Code Certificate and OEM warranties are required. Signed Technical Specification Document must be uploaded. Ensure hardware/software integrity and compliance with procurement guidelines to avoid rejection during technical evaluation.
Non-submission of signed technical specification documents leads to bid rejection during technical evaluation. Ensure the certificate is uploaded as requested and that all specifications align with OEM capabilities and IAF requirements.
Eligible bidders must demonstrate Indian service capability, provide OEM warranties and service centers, and submit required documents such as GST, PAN, OEM authorizations, and signed technical specs. Prior similar experience can strengthen eligibility.
Penalties start at 0.5% of the unit price per week for unresolved warranty defects, with a cumulative cap of 10% of the total contract value; after which the buyer may pursue alternative sources at the seller’s risk and cost.