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Indian Air Force Digital Voice Recorder Tender Kamrup Assam 1-Year Warranty 2026

Bid Publish Date

14-Aug-2026, 5:40 pm

Bid End Date

25-Aug-2026, 9:00 am

Location

Progress

Issue14-Aug-2026, 5:40 pm
AwardPending

Key Highlights

  • Exact organization: Indian Air Force, Department of Military Affairs, Kamrup, Assam
  • Product category: Digital Voice Recorder with 1-year warranty
  • Mandatory OEM warranty certificates at delivery
  • Service network requirement: India-wide installation/maintenance with local centers

Tender Overview

The Indian Air Force, Department of Military Affairs, seeks the supply of a Digital Voice Recorder for delivery at the Kamrup, Assam consignment location. The scope is limited to the supply of goods with a 1-year warranty from final acceptance or post-installation if applicable. Successful bidders must provide OEM warranties and establish a service network in India, including local service centers near the consignee. The absence of BOQ items implies a procurement focused on a single goods category rather than multi-line items. Key differentiators include mandatory signed technical specification documents and a Malicious Code Certificate to ensure software integrity. This tender emphasizes post-sale maintenance readiness and compliance with post-warranty service commitments. Respondents should prepare to demonstrate installation/commissioning capabilities and on-site support as part of the bid evaluation.

Technical Specifications & Requirements

  • Product category: Digital Voice Recorder (no detailed technical specs publicly listed)
  • Delivery scope: Only supply of goods; installation/commissioning not explicitly stated as required in the scope but may be assessed
  • Warranty: 1 year from final acceptance or completion of installation, commissioning & testing (if included)
  • OEM warranty certificates: to be submitted at the time of delivery
  • After-sales: Seller must have a well-established installation, commissioning, training, troubleshooting and maintenance service presence in INDIA with service centers near consignee locations
  • Mandatory documentation: bidders must sign and upload the technical specification document as “CERTIFICATE (REQUESTED IN ATC)”
  • Malicious code certificate: required to certify hardware/software is free from embedded malicious code
  • Penalty framework: details specify penalties for delayed service during warranty (0.5% per week, up to 10% total)
  • BOQ: 0 items listed; no quantitative itemization available

Terms, Conditions & Eligibility

  • EMD: Not disclosed in the data; bidders should verify during submission
  • Payment terms: Not specified in the provided data; confirm during bid submission
  • Delivery timeline: Not specified; expected to align with standard IAF delivery schedules
  • Warranty terms: 1-year warranty with on-site service; penalties for delays apply
  • Documentation: must include OEM authorizations, Malicious Code Certificate, signed technical specs, and warranty certificates
  • Service network: must demonstrate Indian installation/maintenance capabilities with local centers
  • Compliance: mandatory signing of technical specification documents; non-submission leads to rejection
  • Penalties: for warranty service delays; penalties cap and potential PBG implications
  • Confidential: bidders should be prepared to provide proof of service capability near consignee

Key Specifications

  • Digital Voice Recorder (no public technical specs provided)

  • Warranty: 1 year from final acceptance or after installation if applicable

  • OEM warranty certificates required at delivery

  • Mandatory Malicious Code Certificate for hardware/software integrity

  • Service network: India-based with regional centers near consignee

  • BOQ items: 0 listed; scope appears to be single-item procurement

Terms & Conditions

  • Warranty: 1 year with on-site service; penalties for delay

  • Mandatory signing of Technical Specification Documents

  • Malicious Code Certificate required to certify software integrity

Important Clauses

Payment Terms

Not disclosed; bidders must confirm terms during bid submission

Delivery Schedule

Not disclosed; expected to align with standard IAF timelines; confirm at bid stage

Penalties/Liquidated Damages

Warranty service delays incur 0.5% of unit price per week, max 10% total; recovery from PBG possible

Bidder Eligibility

  • Must have Indian installation, commissioning, and maintenance capability

  • Must provide OEM warranty and service center details

  • Must upload signed Technical Specification Document

Authority & Contact

Organization

Indian Air Force

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

Yes

MII Preference Band

L1+20%

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

OEM Avg. Turnover

6

Past Performance

50 %

Warranty Period

1 years

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

DIGITAL VOICE RECORDER

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

KAMRUP

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-KAMRUPKAMRUP--130-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9472508.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 1

Required Documents

1

GST registration certificate

2

PAN card

3

OEM authorisation letter

4

Technical compliance certificates (signed Technical Specification Document)

5

Warranty certificates from OEM

6

Malicious Code Certificate

7

Evidence of service centers in India near consignee locations

8

Any prior similar supply experience certificates (if available)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the digital voice recorder tender in Kamrup?

Bidders should prepare OEM authorization, GST, PAN, and technical compliance certificates, upload signed Technical Specification Document, and provide Malicious Code Certificate. Ensure service capability near the consignee and furnish OEM warranty at delivery; confirm EMD and payment terms during submission.

What documents are required for IAF digital voice recorder procurement 2026?

Submit: GST certificate, PAN card, OEM authorization, warranty certificates, Malicious Code Certificate, signed technical specs, and proof of service centers in India. Additional experience certificates may strengthen eligibility; ensure all documents are current and properly scanned.

What are the warranty and after-sales requirements for this IAF tender?

Warranty is 1 year from final acceptance or post-installation. The seller must rectify defects within 7 days; penalties apply if delayed (0.5% of unit price per week, up to 10%). Service centers must be available in India with installation/maintenance capabilities.

What is the delivery scope for the digital voice recorder tender?

The scope specifies only the supply of goods; installation/commissioning details are not explicitly stated. Bidders should confirm installation requirements and related terms during bid submission, and ensure timely delivery to Kamrup, Assam.

What certifications are required for the digital voice recorder bid?

Mandatory Malicious Code Certificate and OEM warranties are required. Signed Technical Specification Document must be uploaded. Ensure hardware/software integrity and compliance with procurement guidelines to avoid rejection during technical evaluation.

How is non-compliance with technical specifications handled in this tender?

Non-submission of signed technical specification documents leads to bid rejection during technical evaluation. Ensure the certificate is uploaded as requested and that all specifications align with OEM capabilities and IAF requirements.

Who qualifies as an eligible bidder for the IAF voice recorder tender?

Eligible bidders must demonstrate Indian service capability, provide OEM warranties and service centers, and submit required documents such as GST, PAN, OEM authorizations, and signed technical specs. Prior similar experience can strengthen eligibility.

What are the penalty terms for warranty service delays in this procurement?

Penalties start at 0.5% of the unit price per week for unresolved warranty defects, with a cumulative cap of 10% of the total contract value; after which the buyer may pursue alternative sources at the seller’s risk and cost.