The Shipping Corporation Of India Limited Canteen Services Tender Mumbai Maharashtra 2026 - Fixed Menu Model IS 550 Notified Year 2026
Bid Publish Date
19-Oct-2026, 2:58 pm
Bid End Date
09-Nov-2026, 3:00 pm
EMD
₹12,30,700
Value
₹6,15,30,000
Location
Progress
Tender Overview
The Shipping Corporation Of India Limited seeks a canteen service provider for on-site meals inside the building premises in Mumbai, Maharashtra. The scope covers vegetarian and non-vegetarian fixed menu options for breakfast, lunch, dinner, snacks, and beverages for employees, patients, and in-house personnel. Estimated contract value is ₹61,530,000 with an EMD of ₹1,230,700. A 25% contract quantity/duration variation is allowed at issue and post-issuance, subject to bidder acceptance. An in-state service office, escalation matrix, and toll-free support are mandatory. This procurement emphasizes reliable catering, adherence to internal policy, and stable service availability. The absence of BOQ items suggests a lump-sum or menu-based contract structure, with emphasis on service reliability and local presence in Maharashtra.
Technical Specifications & Requirements
- No technical product specifications or BOQ items are published.
- Mandatory commercial and service requirements include: a local service office located in Maharashtra, documentation evidencing the office presence, an escalation matrix for service support, and a dedicated toll-free number for support.
- The contract contemplates a fixed menu model with breakfast, lunch, dinner, snacks, and beverages inside building premises for specified beneficiaries.
- ENFORCED terms include a 25% up/down variation in contract scope, and a requirement for bidder to maintain service continuity and respond to escalation promptly.
- Financially, the bid will hinge on maintaining stability and capacity to deliver at scale in Mumbai.
Terms & Eligibility
- EMD: ₹1,230,700; payment terms unspecified but should accompany bid per policy.
- Bidder must not be in liquidation or bankruptcy; must upload a supporting undertaking.
- Service provider must establish a local Maharashtra office and provide an escalation matrix and toll-free support line.
- Duration/quantity adjustments up to 25% are permitted at contract issue and thereafter.
- The tender enforces standard supplier due diligence plus continuity of service obligations within the consignee state.
Key Specifications
-
Total estimated value: ₹61,53,00,00
-
EMD: ₹1,230,700
-
Contract variation allowance: up to 25% of quantity or duration
-
Location: Mumbai, Maharashtra
-
Service scope: canteen services with fixed menu for breakfast, lunch, dinner, snacks, beverages
-
Delivery/availability: inside building premises for employees/patients/in-house personnel
-
Support: dedicated toll-free number and formal escalation matrix
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Office requirement: service provider must maintain an in-state Maharashtra office
Terms & Conditions
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EMD of ₹1,230,700 must accompany bid submission
-
Contract quantity/duration may vary up to 25% with consent
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Service office must be located in Maharashtra and documented
Important Clauses
Payment Terms
Payment terms unspecified in tender; ensure alignment with contractual schedule and delivery milestones per standard SCI procurement practices.
Delivery Schedule
Delivery cadence tied to fixed menu service within building premises; exact daily meal provisioning schedule not specified in data.
Penalties/Liquidated Damages
No explicit LD mentioned; bidders should expect standard service continuity penalties as per SCI terms; confirm during bid clarifications.
Bidder Eligibility
-
Must have Maharashtra-based service office or prove presence in-state
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No active liquidation or bankruptcy proceedings; provide undertaking
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Proven track record in canteen/catering services for institutional facilities
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
215
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian, Non-Vegetarian; Breakfast, Lunch, Dinner, Snacks, Beverages; Inside Building Premises (exclusive for employees/ patients/ in house personnel)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
36
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid & Qualification
Pre-Bid Date
28-10-2026 15:00:00
Pre-Bid Venue
Sagar Gyan Building, Maritime Training Institute Powai, Adi Shankaracharya Marg (JVLR), Powai, Mumbai
Delivery Details
Delivery Locations
1
Delivery Cities
Mumbai Suburban
Delivery Pincodes
400072
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ajinkya Deepak Ninawe | 400072,Maritime Training Institute, 52-C, A.S.Marg, Powai, Mumbai, Maharashtra 400072 | Mumbai Suburban | Maharashtra | 400072 | Project / Lumpsum Based | - | Total Canteen Space (In Sqft) : 2500 Total No of Employees/ Individuals/ Footfall to be served per day : 250 Monthly License Fee : 0 Duration in Months : 24 Working Days in a Month : 31 |
Authority Records
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Documents 5
GeM-Bidding-10054389.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for catering/canteen services
Financial statements or solvency certificate
EMD submission proof (online/DD as applicable)
Technical compliance documents or menu proposals
OEM/brand authorizations if applicable
Office address proof in Maharashtra
Escalation matrix and toll-free support contact details
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for canteen services tender in Mumbai Maharashtra 2026?
Bidders must submit GST, PAN, financials, experience certificates, EMD ₹1,230,700, and technical compliance documents. Provide Maharashtra office proof, escalation matrix, and toll-free support details. The contract allows a 25% variation in quantity or duration after issue. Ensure menu proposals meet fixed vegetarian/non-vegetarian options.
What documents are required for SCI canteen tender submission in Mumbai?
Required documents include GST registration, PAN, experience certificates for catering, financial statements, EMD proof, technical compliance or menu proposal, Maharashtra office proof, OEM authorizations if any, and escalation matrix with toll-free contact details for support.
What are the key eligibility criteria for canteen service bidders in Maharashtra?
Eligibility requires an in-state Maharashtra service office, no liquidation or bankruptcy proceedings, and valid undertakings. Demonstrated experience in institutional canteen catering with capacity to serve fixed meal menus and ability to maintain service continuity within the building premise.
What is the EMD amount for the canteen procurement in Mumbai?
The EMD is ₹1,230,700. Ensure payment as per bid instructions and include proof with the bid submission. EMD safeguards against non-serious bids and ensures compliance with tender terms and conditions.
What are the 25% variation terms for this canteen contract in Mumbai?
The buyer can increase or decrease contract quantity or duration by up to 25% at the time of contract issue and afterward, with bidder consent. This applies to lumpsum-based service contracts and may affect scope and value.
What support and escalation requirements are specified for bidders?
Bidders must provide an escalation matrix with telephone numbers for service support and a dedicated toll-free number. This ensures prompt issue resolution and continuous catering operations within the SCI Mumbai facility.