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Indian Army Comprehensive Maintenance Contract for Pre-owned Vertical Shuttle Storage System Kardex 2025

Bid Publish Date

07-Jan-2026, 5:29 pm

Bid End Date

14-Jan-2026, 9:00 am

EMD

₹1,05,000

Value

₹34,99,998

Location

AGRA , UTTAR PRADESH

Progress

Issue07-Jan-2026, 5:29 pm
AwardPending
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Quantity

6

Bid Type

Two Packet Bid

Key Highlights

  • • Local service-provider office requirement in the consignee state with documentary evidence
  • • EMD of ₹105,000; multiple acceptable EMD formats (FDR, Banker’s Cheque, DD)
  • • 50% quantity and duration flexibility at issue and post-award
  • • Alternative EMD/Performance security acceptance including DD post-award
  • • Past Experience proofs acceptable via contracts, invoices, or client attestations

Tender Overview

The Indian Army, Department Of Military Affairs, invites proposals for a Comprehensive Maintenance Contract (CMC) for pre-owned Vertical Shuttle Storage System (Kardex). Estimated value is ₹3,499,998.00 with an EMD of ₹105,000. The contract is monthly and targets maintenance for pre-owned storage systems, with procurement focused on ensuring reliable operation and service support. An important differentiator is the requirement for a local service provider office in the state of the consignee, ensuring timely on-site support. The scope emphasizes ongoing upkeep, preventive maintenance, and timely repairs, with flexibility to adjust quantity/duration up to 50% at contract issue and post-award, per the buyer’s terms.

Technical Specifications & Requirements

  • Product: Vertical Shuttle Storage System (Kardex) under AMC/CMC for pre-owned equipment.
  • Delivery/Support: Office of Service Provider must be located in the state of the consignee; documentary evidence required.
  • EMD/Guarantees: EMD ₹105,000; alternative forms include FDR/Banker’s Cheque in favor of Commandant COD Agra or DD in Agra; performance security via PBG or DD acceptable post-award.
  • Past Experience: Acceptable proofs include contract copies with invoices, client execution certificates, or third party release notes.
  • Restrictions: 50% adjustment allowed at bid issue and 50% post-award; bidders must upload required certificates and submit hard copies within 5 days where applicable.

Terms, Conditions & Eligibility

  • EMD/forms: Multiple submission options including FDR, BC, or DD (in favor of Commandant COD Agra, Agra).
  • Delivery/Timeline: Not explicitly specified; adherence to ATC/Corrigendum; hard copy submission within 5 days of Bid End/Open date.
  • Documentation: Upload all required certificates; bids may be rejected for missing documentation.
  • Past Experience: Demonstrated relevant experience acceptable via contracts, invoices, and client attestations.
  • Penalties/Warranty: Not explicitly defined in available data; ATC/Corrigendum governs terms; ensure compliance with buyer-specified terms.

Key Specifications

  • Vertical Shuttle Storage System (Kardex) maintenance specifics not detailed in tender

  • AMC/CMC scope for pre-owned equipment

  • No formal BOQ items; emphasis on serviceability, preventive maintenance, and response support

  • EMD amount and alternate security deposits clearly defined

  • Past project experience evidence accepted in multiple documented forms

Terms & Conditions

  • 50% quantity/duration adjustment allowed at contract issue and post-award

  • Office of service provider must be located in the consignee state with proof

  • EMD and performance security options include FDR, BC, or DD; post-award DD acceptable

  • Submission requires uploading of all mandatory certificates; hard copies to be delivered within 5 days

Important Clauses

Payment Terms

EMD ₹105,000; performance security via PBG or DD; DD submission post-award with hard copy delivery within 15 days

Delivery Schedule

Flexibility to adjust contract quantity/duration up to 50% at issue and post-award; actual delivery schedule not explicitly defined in data

Penalties/Liquidated Damages

Penalties/LD details are governed by ATC and Corrigendum; not explicitly enumerated in available data

Bidder Eligibility

  • Must have an office in the consignee state with documentary evidence

  • Provide EMD in acceptable form (FDR, BC, or DD) in favor of Commandant COD Agra

  • Demonstrate past experience through contracts, invoices, or client certificates

  • Upload all certificates requested in the bid document and ATC/Corrigendum

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Required Documents

1

GST registration certificate

2

PAN card

3

Past experience proofs (contract copy + invoice with bidder self-certification, client execution certificate, or third-party notes)

4

EMD submission proof (FDR, Banker’s Cheque, or Demand Draft in favor of Commandant COD Agra)

5

Technical bid documents and OEM authorizations if applicable

6

Certificate of service-provider office location in consignee state

7

Any certificates requested in ATC or Corrigendum

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for Indian Army Kardex maintenance tender in Agra 2025

Bidders must meet eligibility criteria, submit EMD ₹105,000 via FDR/BC/DD, provide service-officer location proof in the consignee state, and upload all required certificates (GST, PAN, past experience proofs). Ensure compliance with ATC/Corrigendum and submit hard copies within 5 days post bid opening.

What documents are required for CMC tender for vertical storage systems

Required documents include GST registration, PAN, past experience proofs (contracts, invoices, or client attestations), EMD submission proof, technical bid documents, OEM authorizations if needed, and evidence of a local service-provider office in the consignee state.

What are the EMD submission formats for this GeM tender

Eligible EMD formats include Fixed Deposit Receipt in favor of Commandant COD Agra, Banker’s Cheque payable at Agra, or Demand Draft post-award with hard copy delivery within 15 days. Upload scanned proof with bid submission and provide hard copies on time.

What is the scope of maintenance for pre-owned Kardex systems

Scope centers on Comprehensive Maintenance Contract for vertical shuttle storage systems, covering preventive maintenance, on-site servicing, and repairs for pre-owned Kardex units. Specific performance metrics are detailed in ATC/Corrigendum; ensure readiness for monthly AMC/CMC deliverables.

What are the delivery and payment terms for the Kardex maintenance contract

Delivery terms rely on the ATC; payment terms are as per government contract norms with EMD security. Ensure submission of required certificates, compliance with 50% quantity/duration adjustment and timely payment processing post-delivery.

How to prove past experience for the Indian Army Kardex tender

Prove via contract copies with invoices and bidder self-certification, client execution certificates, or third-party release notes. Ensure documents clearly demonstrate scope, value, and duration of prior maintenance on storage systems or similar equipment.

Are there any location-based eligibility requirements for this tender

Yes. The service-provider office must be located in the state of the consignee. Submit documentary evidence confirming a local office, ensuring proximity for on-site support and timely service delivery to the Indian Army facility.

What standards or certifications are required for Kardex AMC

Details are in the ATC/Corrigendum; bidders should prepare to show compliance with relevant security equipment maintenance norms and supplier certifications. Ensure all technical and statutory certificates are uploaded before bid submission.

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