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Varanasi District Cooperative Bank Ltd Desktop Maintenance Tender 2026 in Uttar Pradesh - HP Desktops/Laptops AMC with IS 550/ISO specs

Bid Publish Date

22-Feb-2026, 6:10 pm

Bid End Date

04-Mar-2026, 7:00 pm

EMD

₹50,000

Location

VARANASI , UTTAR PRADESH

Progress

Issue22-Feb-2026, 6:10 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/Model scope: HP Desktops and Peripherals under AMC
  • • Location-specific service: required UP-based service office and local support
  • • EMD amount: ₹50,000; payment via DD or online with hardcopy delivery within 5 days
  • • 25% quantity/duration flex: adjust contract terms at issue and post-issue (up to 25%)
  • • Dedicated toll-free service line and clear escalation matrix required
  • • Past experience proof: contract copies, client certificates, or third-party notes
  • • No BOQ items listed; procurement focuses on maintenance service capability

Categories 2

WATER LEVEL RECORDER ELECTRONIC COMPUTATIONAL DEVICE

Tender Overview

Varanasi District Central Cooperative Bank Ltd seeks annual maintenance for Desktops, Laptops and Peripherals (Desktop PCs; HP) in VARANASI, UTTAR PRADESH 221001. The bid carries an EMD of ₹50,000 and allows contract quantity/duration adjustments up to 25%, with a post-issuance cap. The vendor must establish a service office in the state of the consignee and provide a dedicated toll-free service line. This procurement emphasizes reliable local support and verifiable past performance in similar service contracts.

Technical Specifications & Requirements

  • No formal technical specifications are published. Expect bidders to provide general AMC capabilities for HP desktops and related peripherals.
  • EMD required: ₹50,000 via DD or online payment, with hardcopy submission within 5 days of bid end/opening.
  • Service presence: office in UP; escalation matrix and toll-free contact mandatory.
  • Past experience documentation allowed: contract copies with invoices, client execution certificates, or third-party release notes.
  • Submission certificates: ensure upload of required PDFs; non-submission risks rejection.
  • Scope of work likely covers preventive maintenance, break/fix response, spare parts provisioning, and on-site service.

Terms, Conditions & Eligibility

  • EMD: ₹50,000; payable via Demand Draft in favor of Varanasi District Cooperative Bank Ltd..
  • Quantity/duration flexibility: up to 25% increase/decrease at contract issue; post-issue, same 25% cap applies.
  • Service & support: dedicated/ toll-free numbers and escalation matrix required.
  • Office of service provider must be located in the consigned state (UP).
  • Documentation: compliance certificates and past project proofs as specified; non-compliant bids liable for rejection.

Key Specifications

  • Product/service category: AMC for HP desktops and peripherals

  • Estimated scope implied by EMD and service requirements, no explicit BOQ

  • Experience evidence allowed via multiple document types

  • Delivery/response expectations: on-site service capability within state

  • Quality/compliance: certificates to be uploaded; service support readiness

Terms & Conditions

  • EMD of ₹50,000; acceptable via DD or online with hardcopy submission within 5 days

  • Service office must be located in UP; toll-free support and escalation matrix required

  • Contract quantity/duration may vary up to 25%; post-issue same cap applies

Important Clauses

Payment Terms

EMD ₹50,000 via DD/online; ensure scanned proof uploaded with bid; hardcopy to Buyer within 5 days after bid end/opening

Delivery Schedule

Service presence in UP with dedicated helpline; escalation matrix to be provided; on-site response implied by AMC scope

Penalties/Liquidated Damages

Not specified in data; bidders should assume standard SLA penalties per bank procurement norms

Bidder Eligibility

  • Must have an office in UP with demonstrable service capability

  • Dedicated toll-free service line and escalation matrix mandatory

  • Past experience proof acceptable via contract copies, execution certificates, or client notes

Documents 5

GeM-Bidding-9027682.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience certificates or execution certificates from clients

4

Contract/Invoice copies or third-party release notes as proof

5

EMD submission document (DD or online receipt)

6

Technical bid documents and certificates requested in ATC/Corrigendum

7

OEM authorization or HP service partner proof (if applicable)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for HP desktop AMC tender in Varanasi UP 2026

Bidders must submit GST, PAN, past experience proofs, and EMD ₹50,000 via DD or online. Ensure UP-based service office, toll-free support, and escalation matrix. Include HP/desk-top AMC experience and annual turnover evidence, with compliant certificates as per ATC.

What documents are required for Varanasi bank AMC bid

Required documents include GST certificate, PAN, past project proofs (contracts/invoices), EMD document, technical bid, and OEM authorizations if applicable. Upload all PDFs to the portal; send hardcopies within 5 days of bid end/opening date.

What are the service requirements for HP desktops AMC

The vendor must provide a UP-based service office, dedicated toll-free number, and an escalation matrix. AMC coverage includes preventive maintenance, on-site repair, spare parts availability, and timely responses as per standard bank service norms.

When is the EMD amount required for this tender

The EMD is ₹50,000. It can be deposited via Account Payee DD in favor of Varanasi District Cooperative Bank Ltd. or paid online; scanned proof must accompany bid and hardcopy delivered within 5 days post bid end/opening.

What is the quantity/duration flexibility for this tender

Contract terms allow adjustments up to 25% for both quantity and duration at the time of contract issue; after issuance, the maximum adjustment remains 25%. Bidders must accept revised scope if invoked by the buyer.

What certifications or proofs are required for eligibility

Upload required certificates as per ATC: GST, PAN, past experience documents, contract invoices or execution certificates, and any OEM authorizations. Ensure service capability proof and UP presence; lack of certificates may lead to bid rejection.

What is the scope of service for the AMC in this tender

Scope likely includes preventive maintenance, on-site fault repair for HP desktops and peripherals, parts supply, and timely service response. Since the BOQ is not specified, emphasize your capability with HP devices and prompt escalation procedures.

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