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The Food Corporation Of India (FCI) invites bids for Annual Maintenance Service of Desktops, Laptops and Peripherals in Rajkot, Gujarat. The procurement scope covers ongoing maintenance for office IT assets, with a flexible 50% adjustment allowance on contract quantity or duration as per the Buyer Added Terms. The tender emphasizes service delivery for desktop PCs, laptops and related peripherals within government procurement norms. While exact quantities and value are not disclosed, the AMS framing suggests a broad coverage across existing IT infrastructure under FCI’s Department of Food And Public Distribution. The ATC document linked to the tender may introduce organization-specific compliance or delivery nuances that bidders should study prior to submission.
Product/Service: Annual Maintenance Service for Desktops, Laptops and Peripherals
Location: Rajkot, Gujarat
Scope: On-site and/or remote maintenance per OEM guidelines
Standards/Certifications: Not explicitly listed; verify in ATC
Contract flexibility: Up to 50% adjustment in quantity or duration
Warranty/Support: To be clarified in ATC and final contract
Key EMD/PMT: EMD amount and payment terms to be detailed in ATC
Delivery: Service delivery terms to be defined, with potential SLAs
Liability: Penalty/LD clauses to be specified in final contract
Payment terms will be defined in the ATC/contract; bidders should expect milestone-based payments linked to service delivery and acceptance.
Delivery/response timelines to be finalized in ATC; bidders must ensure response within defined SLA for maintenance requests.
LD provisions to be specified in the contract; bidders should anticipate penalties for SLA breaches and delayed service.
Experience in providing AMS for desktops, laptops and peripherals in government or large enterprise settings
Financial capacity to support service contracts with compliance to GST and PAN
OEM authorization or proven capability to service major brands used in FCI offices
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Other
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Rajkot
Delivery Pincodes
360001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Yatendra Pant | 360001,Food Corporation of India, District Office, 4th Floor Amruta Estate Race Course Rajkot-360001 | Rajkot | Gujarat | 360001 | 1 | - | Number of Resident engineers : -0 Number of technicians : -0 |
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Main Document
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMS projects
Financial statements for the last two financial years
EMD deposit proof (as per ATC requirements)
Technical bid documents demonstrating service capability
OEM authorizations for supported brands (if specified in ATC)
Any IS/ISO certifications or vendor qualification documents
Key insights about GUJARAT tender market
Bidders should review the ATC, submit GST, PAN, experience certificates, and financial statements, plus OEM authorizations. Ensure capability to provide on-site maintenance, remote support, and SLA compliance for Desktops, Laptops and Peripherals in Rajkot, Gujarat. EMD as per ATC must be paid.
Submit GST certificate, PAN, two years financial statements, relevant AMS experience certificates, OEM authorizations for supported brands, technical bid detailing service capabilities, and EMD proof per ATC. Ensure all documents reflect Rajkot location and scope of Desktops, Laptops and Peripherals.
The tender specifies AMS for Desktops, Laptops and Peripherals without detailed specs in the data. Bidders should provide OEM-authorized service capabilities, include response times, on-site visit frequency, and remote diagnostics aligned with typical government AMS practices.
Exact submission dates are not provided here. Bidders must refer to the ATC and subsequent tender communications from FCI for opening and submission deadlines, ensuring compliance with Rajkot, Gujarat location requirements and EMD submission.
EMD amount and mode of submission are detailed in the ATC. Prepare proof of EMD deposit or exemption as per ATC norms, ensuring the bidder’s financial credibility to undertake AMS for Desktops, Laptops and Peripherals in Rajkot.
Obtain current OEM authorizations for major brands used by FCI assets and show capability to procure spare parts and provide maintenance under OEM guidelines. Include authorization letters with the bid submission, aligned to the Rajkot scope.
Final contract terms will specify milestones tied to service delivery; expect quarterly or milestone-based payments, with clear acceptance criteria post-maintenance, and GST-compliant invoicing aligned to government procurement norms.