IOCL Panipat Refinery AMC for Gantry Loading System Tender 2026 - RTGS Online PBG Alternative & Quarterly Payment Terms
Progress
Tender Overview
The opportunity is an AMC (Annual Maintenance Contract) for the Gantry Loading System at IOCL Panipat Refinery. The engagement pertains to servicing and maintenance of Gantry Loading equipment, with a focus on reliable after-sales support and emergency response. The procurement is framed under GeM as a custom bid for services managed by IOCL Panipat Refinery, with an emphasis on streamlined online performance security and payer-friendly terms. The unique aspect lies in accepting online performance security (RTGS/internet banking) in place of a traditional PBG, and the explicit allowance for quarterly payment against invoices supported by a service report. This contract targets service providers capable of timely site visits and compliant with GST where applicable.
Technical Specifications & Requirements
- Product/Service: AMC for Gantry Loading System at IOCL Panipat Refinery
- Delivery/Scope: Regular maintenance, service visits, emergency calls as needed, with service reports endorsed by Engineer in charge
- Payment Terms: Quarterly payments against invoice and endorsed service reports
- Emergency Visits: Approved as required; paid only when emergencies arise; unused portions remain unbilled
- Security: Online performance security accepted via RTGS/internet banking to IOCL Panipat; PBG alternative allowed per GeM guidelines
- GST: Applicable as per prevailing tax laws
- Location: Panipat, Haryana
- BOQ: No items listed; scope described as service AMC rather than supply
Terms, Conditions & Eligibility
- EMD/PBG: Performance security via online payment accepted; bidder must indicate contract name and seller entity in transfer and upload proof within 15 days of award
- Payment cadence: Quarterly against invoice with engineering endorsement
- Emergency service: Available as required; not billed if no emergency
- GST: Applicable on invoices
- Documentation: Compliance with GeM terms; ensure proof of online payment is uploaded
- Scope: SOW tied to Gantry Loading System maintenance; ensure engineer-in-charge endorsement on service reports
- Timelines: Specific delivery windows not enumerated; focus on timely on-site service and reporting
Key Specifications
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Product/service names: AMC for Gantry Loading System
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Est. value: Not specified in data; scope is service-based
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EMD/Performance security: Online RTGS/internet banking accepted
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Standards/certifications: Not specified; GST applicable per local law
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Delivery/installation: On-site maintenance at Panipat refinery
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Experience: Prior AMC experience for loading/gantry systems preferred
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Warranty/Support: Not specified; service reports must be endorsed by Engineer in charge
Terms & Conditions
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Online performance security accepted in lieu of PBG with 15-day post-award proof upload
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Quarterly invoicing with engineer-endorsed service reports
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Emergency visits payable only when triggered by genuine emergencies
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GST applicable on all invoices; terms subject to GeM GTC
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Scope limited to maintenance/AMC for Gantry Loading System at Panipat
Important Clauses
Payment Terms
Quarterly payments against invoice supported by service reports endorsed by the Engineer in charge; emergency visits paid only if emergencies occur; GST as applicable
Delivery Schedule
On-site maintenance and emergency support to be provided at IOCL Panipat Refinery as required; no fixed delivery windows published in data
Penalties/Liquidated Damages
Not specified in data; bidders should review GeM terms for any LD provisions related to AMC performance
Bidder Eligibility
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Experience in AMC for gantry/loading systems or similar critical refinery equipment
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GST registration and tax compliance
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Ability to submit online performance security via RTGS/online banking
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Capability to provide engineer-endorsed service reports and timely on-site visits
Tender Data
Bid Details
Quantity
1
Similar Category
Support Services
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
7 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - RPNC265041 AMC for Gantry Loading System
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
51
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Panipat
Delivery Pincodes
132140
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Naresh Kumar Yadav | 132140,INDIANOIL CORPORATION LTD. PANIPAT REFINERY , PO. BOHALI , PANIPAT | Panipat | Haryana | 132140 | Project / Lumpsum Based | - | - |
Authority Records
BID & GeM Expert Consultancy
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Documents 15
GeM-Bidding-9975077.pdf
Main Document
Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates related to AMC for loading systems or gantry equipment
Financial statements or turnover proof (if requested by tender terms)
EMD/Performance security submission proof (online transfer receipt)
Technical bid documents demonstrating capability to service Gantry Loading System
OEM authorizations or service certifications (if required by IOCL terms)
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for IOCL Panipat Gantry AMC tender in 2026?
Bidders should prepare AMC capability documentation for Gantry Loading Systems, provide GST registration, PAN, and financials, and ensure online performance security via RTGS. The quarterly invoicing process requires service reports endorsed by the Engineer in charge. Upload online payment proof within 15 days of award per IOCL terms.
What documents are required to participate in IOCL Panipat Gantry AMC tender?
Participants must submit GST certificate, PAN card, prior AMC experience certificates, financial statements, online payment proof for performance security, and technical bid documents demonstrating capability to service Gantry Loading System at Panipat Refinery.
What are the key payment terms for IOCL Panipat Gantry service contract?
Payments are made quarterly against invoices supported by endorsed service reports. Emergency visits are paid only when required, with GST applied to invoiced amounts. An online performance security option is allowed in lieu of a traditional PBG.
What are the emergency service conditions for IOCL Panipat Gantry AMC?
Emergency visits are authorized as needed; charges apply only for actual emergency events. If no emergency arises, there is no billing for emergency visits. Service reports must be endorsed by the Engineer in charge to qualify for payment.
What security or EMD options exist for this IOCL tender?
The bidder may submit performance security online via RTGS or internet banking. PBG is also permissible under GeM GTC. The transfer must reflect the contract name and seller entity, with proof uploaded within 15 days after award.
What standards or certifications are required for Gantry AMC at Panipat?
No specific standards are listed in the data; bidders should demonstrate relevant AMC capability for refinery equipment, and ensure GST compliance. If OEM authorizations are required, provide documentation accordingly, and confirm service-report endorsement procedures.