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GEM

Employees Provident Fund Organisation East Delhi Apple Laptop & iPhone Procurement 2025 - IS/AAA/TRTL Compliant Devices Tender

Bid Publish Date

26-Dec-2025, 8:30 pm

Bid End Date

16-Jan-2026, 9:00 pm

Value

₹7,08,000

Location

EAST DELHI , DELHI

Progress

Issue26-Dec-2025, 8:30 pm
AwardPending
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Quantity

13

Category

MacBook Air 15.3 inch M4 2025

Bid Type

Two Packet Bid

Key Highlights

  • • Apple product procurement including MacBook Air 15.3 inch M4 2025 and iPhone 17 Pro
  • • Delivery option clause allowing ±25% quantity adjustment at order/contract
  • • Must establish Functional Service Centre within 30 days of award if not existing
  • • Dedicated toll-free service number and escalation matrix required
  • • Excel price backup mandatory for all item prices
  • • Service scope includes supply, installation, testing and commissioning

Categories 5

APPLE LAPTOP TRAVEL AND BUSINESS BAG BAG OFFICE BAG

Tender Overview

The Employees Provident Fund Organisation (EPFO) in East Delhi, Delhi 110031 invites bids for a consolidated procurement of consumer electronics, including MacBook Air 15.3 inch M4 2025, iPhone 17 Pro devices, iPhone Pro covers, Apple laptop bags, and iPhone chargers. Estimated value is ₹708,000. The scope covers supply, installation, testing and commissioning of goods with post-purchase support. The contract allows a ±25% quantity adjustment at bid and contract award, with delivery timelines linked to the original delivery period and extended options. A key differentiator is comprehensive after-sales support expectations including service center presence, dedicated toll-free service, and an escalation matrix. Unique terms require bidders to provide price backups in Excel and ensure on-site or carry-in warranty arrangements where applicable. This tender targets Apple product deployment suitable for employee devices and accessories, with emphasis on formalized service capabilities.

Technical Specifications & Requirements

  • Product categories: MacBook Air 15.3" M4 2025, iPhone 17 Pro and related accessories (covers, bags, chargers)
  • Scope: Supply, installation, testing, commissioning; on-site or carry-in warranty as applicable
  • Service commitments: Functional Service Centre in the consignees' state; 30-day setup period post-award if not existing; dedicated toll-free service; escalation matrix
  • Standards/compatibility: References to Apple device support requirements; explicit need for service infrastructure and accessibility
  • Documentation: Excel price backups; OEM/authorizations as required
  • Delivery: Periods align with original delivery order; option time adjustments calculated as (increased quantity/original quantity) × original period with a minimum 30 days

Terms, Conditions & Eligibility

  • EMD/guarantee: Not specified in data provided; bidders should verify applicable security deposits per EPFO terms
  • Delivery schedule: Delivery commencement from last date of original delivery order; extension rules apply under option clause
  • Payment terms: Not documented in data; expect EPFO standard terms upon delivery/acceptance
  • Warranty: On-site or carry-in warranty terms to be clarified; service center presence required within 30 days if not existing
  • Documentation: GST registration, PAN, experience certificates, financial statements, OEM authorizations, and technical bid documents as applicable
  • Tender scope nuance: 5 items listed in BOQ with N/A quantities; prices must be backed up in Excel as per ATC
  • Eligibility: Manufacturers or authorized resellers with Apple product support capabilities; ability to establish service infrastructure

Key Specifications

  • Product: MacBook Air 15.3 inch M4 2025

  • Product: iPhone 17 Pro

  • Accessories: iPhone Pro covers, Apple laptop bag, iPhone charger

  • Scope: Supply, Installation, Testing and Commissioning (SITC)

  • Delivery: Based on original delivery period with 25% quantity variation

  • Service: Functional Service Centre in consignee state; 30 days to establish if absent

Terms & Conditions

  • Option clause allows up to 25% quantity variation during contract period

  • Delivery period linked to last date of original order with extended time rules

  • Mandatory service support infrastructure (service centers, toll-free, escalation matrix)

Important Clauses

Payment Terms

Payment terms to be finalized by EPFO; ensure alignment with SITC acceptance and delivery milestones

Delivery Schedule

Delivery starts from last date of original delivery order; extended time calculated as (additional quantity/original quantity) × original period, minimum 30 days

Penalties/Liquidated Damages

Penalties to be specified in final contract; expect LDs for late delivery or non-conformance per EPFO terms

Bidder Eligibility

  • Authorized Apple product vendor or OEM-authorized reseller

  • Capability to establish/operate a Functional Service Centre in the consignee's state within 30 days

  • Dedicated toll-free service line and documented escalation matrix

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 MacBook Air 15.3 inch M4 2025 apple 5 pieces [email protected] 10
2 iphone 17 pro apple 1 pieces [email protected] 10
3 iPhone 17 Pro cover apple 1 pieces [email protected] 10
4 Apple Laptop Bag apple 5 pieces [email protected] 10
5 iphone charger apple 1 pieces [email protected] 10

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar Apple devices supply

4

Financial statements (audited if available)

5

EMD/Security deposit documentation (as per EPFO terms)

6

Technical bid documents detailing device specs and compliance

7

OEM authorizations or dealership certificates for Apple products

8

Proof of service center capability in corresponding state

9

Price backup Excel sheet for all items

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for East Delhi Apple devices tender with EPFO 2025?

Bidders must submit GST, PAN, experience certificates, and financial statements; provide OEM authorizations for Apple products and a price backup in Excel. Ensure service capabilities, including a functional service centre in the state within 30 days and a dedicated toll-free service line. The bid includes SITC scope and quantity variation up to 25%.

What documents are required for EPFO Apple devices tender in Delhi?

Required documents include GST certificate, PAN, experience certificates for similar Apple device supply, financial statements, EMD documentation, technical bid detailing specs, OEM authorizations, and proof of service center readiness in the respective state. Excel price backups must accompany the bid data.

What are the delivery terms for the EPFO Apple procurement in Delhi?

Delivery starts after the original delivery order date; if quantities increase, the extra time equals (additional quantity/original quantity) times the original delivery period, with a minimum of 30 days. The purchaser may extend delivery to the original period while exercising the option clause.

What standards or certifications are required for Apple devices in this tender?

Required standards include device compatibility with Apple hardware and reseller OEM authorizations; while IS/AAA TRT L standards are referenced in highlights, bidders must confirm Apple-specific warranties and service commitments. Ensure compliance with local service center requirements and escalation procedures.

What is the scope of supply for EPFO Delhi electronics tender 2025?

Scope includes supply, installation, testing and commissioning of MacBook Air 15.3 inch M4 2025, iPhone 17 Pro, iPhone Pro covers, Apple laptop bag, and iPhone charger, plus after-sales service infrastructure. Prices must be backed up in Excel along with all components in the BOQ.

What are the eligibility criteria for EPFO Delhi procurement of Apple devices?

Eligibility includes being an authorized Apple vendor or OEM-authorized reseller, proven experience in similar device supply, ability to maintain a functional service center in the state within 30 days, and capability to provide toll-free service with an escalation matrix. Compliance with tender terms is mandatory.

When is the price backup and service center evidence due for this tender?

Price backups must be provided in the Excel sheet as part of the bid, and documentary evidence of a functional service centre in the consignee state should be submitted or established within 30 days of contract award, ensuring post-delivery support capability.

What is the estimated value and item list focus for the EPFO East Delhi tender?

The estimated value is ₹708,000; the item focus includes MacBook Air 15.3 inch M4 2025, iPhone 17 Pro, iPhone Pro covers, Apple laptop bag, and iPhone charger, with supply, SITC scope and accessory consolidation.