Health And Family Welfare Department Karnataka Facility Management Services Lump Sum Hassan Karnataka 2026
Progress
Key Highlights
- • In-state service obligation: office location in Karnataka with documentary proof
- • 25% scope/duration variation: expansion rights at contract issue and later with consent
- • Dedicated toll-free service support: mandatory for bidder/OEM with escalation matrix
- • Consumables inclusion: hospital drugs and related consumables to be supplied by service provider and included in lump-sum
- • No explicit BOQ; emphasis on lump-sum facility management for healthcare procurement
- • ATC terms require bidder compliance with service and support commitments
Tender Overview
The Karnataka Health and Family Welfare Department in Hassan (573101), Karnataka invites a lump-sum Facility Management Services contract for the supply of hospital drugs and related consumables, with these items to be provided by the service provider as part of the contract cost. The agreement allows up to 25% expansion of contract quantity or duration at the time of issue, and thereafter only up to 25% with consent. The service provider must maintain an in-state office in the consignee state and offer dedicated toll-free service support with an escalation matrix. This procurement emphasizes service delivery, on-ground support, and bundled consumables within a single lump-sum framework, requiring clear performance and support commitments from bidders.
Technical Specifications & Requirements
- No explicit itemized technical specs in the BOQ; the contract scope covers Facility Management Services for hospital drugs and consumables as part of the lump-sum arrangement.
- Mandated in-state presence: Office of Service Provider located in Karnataka; documentary evidence required.
- Service & support requirements: Dedicated toll-free telephone line for support; escalation matrix with contact numbers.
- Commercial flexibility: OPTION CLAUSE allows 25% increase in scope or duration at contract issue and up to 25% later with provider consent.
- Inclusions: Consumables to be supplied by the service provider and included in contract cost; no separate itemized BOQ data available.
- Compliance expectations: Service provider must facilitate uninterrupted availability and escalation for post-award support.
Terms, Conditions & Eligibility
- EMD: Not specified in available data; bidders should verify embedded security requirements in ATC.
- Financial standing: Bidder must not be under liquidation or similar proceedings; an undertaking to that effect is required.
- In-state service obligation: Office must be located in Karnataka; documentary evidence to be submitted.
- Service support: Dedicated toll-free number and escalation matrix required for post-award support.
- Scope variation: Buyer may increase or decrease contract quantity or duration by up to 25% at contract issue and subsequently up to 25% with consent.
- Documentation: Submit relevant proof of office in-state, service support details, and compliance undertakings as part of bid.
Key Specifications
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Service type: Lump-sum Facility Management Services for hospital drugs and consumables
-
Geography: In-state Karnataka-based service provider with Karnataka office
-
Support: Dedicated toll-free number; escalation matrix
-
Contract flexibility: 25% scope/duration variation
-
Inclusions: Hospital drugs and related consumables included in contract cost
Terms & Conditions
-
Option Clause permits 25% scope/duration changes at contract issue
-
Bidder must demonstrate non-liquidation status with an undertaking
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Office and support operations must be Karnataka-based with documentary proof
Important Clauses
In-state Office Requirement
Bidder must establish and evidence an office in Karnataka; documentary proof required.
Dedicated Support
Bidder/OEM must provide a dedicated toll-free number and an escalation matrix for service support.
Scope Variation
Contract quantity or duration may be increased/decreased by up to 25% at contract issue; further changes up to 25% with consent.
Bidder Eligibility
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Not under liquidation or bankruptcy; undertaking required
-
Proven in-state Karnataka presence with a registered office
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Demonstrated experience in hospital drugs/consumables FM services or equivalent
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Healthcare; TENDER FOR SUPPLY OF HOSPITAL DRUGS ITEAMS; Consumables to be provided by service provider (inclusive in contract cost)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Hassan
Delivery Pincodes
573211
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Srinivasa B C | 573211,PHC VALAMBIGE HOLENARASIPURA TALUK | Hassan | Karnataka | 573211 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 6
GeM-Bidding-9848055.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
5
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Required Documents
Proof of GST registration
PAN card
Experience certificates for similar hospital drugs/consumables FM services
Financial statements or proof of financial standing (no liquidation or bankruptcy)
Undertaking confirming no liquidation/cessation proceedings
Documentation evidencing in-state Karnataka office address
Dedicated toll-free service number and escalation matrix details
OEM authorizations or attestations (if applicable)
Any other documentary evidence required by the ATC for service providers in Karnataka
Frequently Asked Questions
Key insights about KARNATAKA tender market
How to bid for facility management services tender in Hassan Karnataka 2026?
Bidders should verify in-state office requirement, provide an undertaking of financial standing, submit GST, PAN, experience certificates, and ensure dedicated toll-free support with an escalation matrix. The lump-sum contract includes hospital drugs and consumables, with scope variation up to 25%. Ensure compliance with ATC terms and documentary evidence for Karnataka presence.
What documents are required for hospital drugs procurement tender in Karnataka?
Required documents include GST registration, PAN card, experience certificates for healthcare FM, financial statements, undertaking against liquidation, proof of Karnataka-based office, dedicated support contact details, and OEM authorizations if applicable, plus any ATC-specified documents for service adequacy.
What is the scope variation allowed in the Karnataka health tender?
The buyer may increase or decrease contract quantity or duration by up to 25% at the time of contract issue, and subsequently up to 25% with consent for lump-sum facility management services for hospital drugs and consumables.
What are the service support requirements for this Karnataka tender?
Bidders must provide a dedicated toll-free service number and an escalation matrix with contact details to ensure prompt resolution of issues related to hospital drugs supply and consumables, along with evidence of in-state presence.
Which organization issues the hospital drugs FM tender in Hassan?
The Health and Family Welfare Department, Government of Karnataka, is the issuing organization for the facility management services tender in Hassan (573101). Confirm the in-state office requirement and submit documentary evidence accordingly.
What is required to prove non-liquidation status for bidders in Karnataka?
Bidders must submit an undertaking stating they are not under liquidation, court receivership, or ongoing bankruptcy-like proceedings, along with standard financial documents to support solvency as part of the bid submission.
How can bidders demonstrate Karnataka-based office presence for this tender?
Provide documentary evidence such as registered address, lease/rental agreement, utility bills, and company registration details showing an active office in Karnataka, with correspondence channels for local operations.
What is included in the lump-sum contract for hospital drugs and consumables?
The contract includes provision of hospital drugs and consumables as part of the lump-sum value; the exact item list is not itemized in BOQ, so bidders should rely on scope defined by the contract and confirm inclusions with the procuring department.