Odisha Postal Circle Laundry Service Tender Bhubaneswar Khordha Odisha 2026 IS ISO 9001/Service Standards

Tender Overview

• Odisha Postal Circle Department Of Posts seeks Laundry Service for the Regional Training Centre, Bhubaneswar, Khordha (Odisha) with delivery/onsite service at the stated address. Estimated value is ₹78,188.00. No BOQ items are listed, but the contract includes a 50% scope variation clause and service/support requirements. The bidder must ensure an in-state service office, dedicated toll-free support, and an escalation matrix. EMD submission options include DD in favor of the Assistant Director (Training) or an FDR arrangement, with hardcopy delivery due within 5 days of bid end/opening. This tender emphasizes post-award governance and supplier responsibility for assignment/sub-contracts. Unique address for delivery: Regional Training Centre, Mancheswar Industrial Estate, Bhubaneswar, Odisha 751010.

Technical Specifications & Requirements

• Scope centers on Laundry Services for clothing/textiles as part of a government post office facility.
• No itemized BOQ is provided; bidders must infer quantity and capacity from location needs and service scope.
• Required service features include a dedicated in-state office presence and a toll-free support line for ongoing maintenance.
• Minimum compliance indicators include Escalation Matrix availability, and documentation proving certificates or licenses as per tender terms and ATC revisions.
• EMD/PBG submission options: Demand Draft payable to the Regional Training Centre and/or Fixed Deposit Receipt with pledge details; proof of delivery of hardcopy to the Buyer within 5 days.
• Ensure ability to scale scope by up to 50% per Clause 1, with buyer consent for any expansion in contract value.
• Service continuity must be demonstrated via an established local service team and response pathway.

Terms, Conditions & Eligibility

• 50% variation clause on quantity/duration before and after contract issuance, subject to buyer consent.
• Bidder must not be under liquidation or court receivership; an undertaking to this effect must be uploaded with bid.
• Delivery/installation location: Regional Training Centre, Bhubaneswar (Odisha 751010).
• Service provider must maintain a dedicated toll-free number and in-state office presence; provide an escalation matrix.
• EMD/BD submission options: DD or FDR; hardcopy delivery within 5 days of bid end/opening; FDR restrictions apply as per pledge terms.
• Certificates/documents required for bid submission must be uploaded; non-compliance risks rejection.