Progress
National Health Mission (Haryana) invites bids for a Comprehensive Maintenance Contract (CMC) for a pre-owned dental chair and unit electric (make: Confident, model: Mookambika) under the Health Department, Fatehabad, Haryana. The contract is structured as a quarterly AMC/CMC for maintenance of dental equipment. The supplier must have an in-state service presence, with documentary evidence to support this requirement. The tender contemplates a potential quantity/scope adjustment up to 50%, subject to consent, aligning with lump-sum service dynamics. No BOQ items are listed, indicating a service-centric maintenance engagement rather than hardware procurement.
Product/service names: dental chair and electric unit maintenance
Quantities: not specified; scope tied to pre-owned equipment
Estimated value/EMD: not disclosed
Experience: preference for service capability within Haryana
Quality/standards: not explicitly listed in available data
Delivery/installation: ongoing maintenance cadence; not a one-time installation
Warranty/AMC: implied ongoing service; no explicit warranty terms mentioned
50% contract scope/quantity variation allowed with consent
Service provider must have in-state office in Haryana with evidence
Pre-owned dental chair (Confident/Mookambika) CMC; quarterly cadence
Not specified in tender data; standard practice may apply per state rules
Quarterly maintenance cycle; no explicit start date or SLA documented
Not detailed in provided information; typical procurement contracts may include penalties
In-state service presence with verifiable evidence in Haryana
Experience in maintenance of dental care equipment (preferably pre-owned systems)
Financial stability evidenced by turnover/financial statements
Quantity
6
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Comprehensive maintenance contract of dental chair & Unit Electric (make- Confident & Model- Mookambika); Confident Medical Equipment; Comprehensive Maintenance Contract (CMC); Quarterly; No
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Fatehabad
Delivery Pincodes
125050
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ishwar Singh | 125050,Central drug store,behind bus stand, Civil Hospital Fatehabad | Fatehabad | Haryana | 125050 | 6 | - | Number of months within the contract period for which service is required : 12 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
02-Nov-2026, 1:30 pm
Opening Date
03-Nov-2026, 1:30 pm
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GST registration certificate
PAN card copy
Experience certificates of similar maintenance contracts
Financial statements or turnover evidence
EMD deposit details (if required by bidder or stated in terms)
Technical bid compliance documents
OEM authorization or service-provider appointment letters (where applicable)
Key insights about HARYANA tender market
Bidders should demonstrate in-state service capability with documentary evidence, provide experience in dental equipment maintenance, and submit the required GST, PAN, and financial documents. The contract permits up to 50% scope variation; ensure readiness to support pre-owned Confident/Mookambika units under a quarterly maintenance plan.
Submit GST registration, PAN card, experience certificates of similar maintenance, financial statements, and any OEM authorizations. Technical bid documents and in-state service proof are essential; ensure the service office details in Haryana are clearly provided to satisfy the eligibility criteria.
The tender targets maintenance of a pre-owned Confident dental chair and electric unit model Mookambika. While detailed specs are not published, bidders should provide service capability, response time, spare-part access, and adherence to standard dental equipment maintenance practices relevant to this model.
The contract is structured as a quarterly CMC, implying four maintenance cycles per year. Specific start dates and SLA targets are not published; bidders should indicate proposed quarterly visit cadence, emergency support options, and reporting formats in their proposals.
The tender data does not publish a specific EMD amount. Bidders should prepare standard EMD documentation if required by the state procurement rules and be ready to provide security or performance guarantees as per the final contract terms.
Provide documentary evidence of a local Haryana office, including address, registration details, and contact person. This evidence satisfies the essential eligibility criterion that the service provider maintains a presence within the state for ongoing maintenance support.
The buyer can increase scope/quantity up to 50% at contract issue, with consent from the service provider. Post-issue increases may be limited to 50% as per the generic terms; bidders should confirm pricing adjustments and resource planning for potential expansion in their bid.
The tender data does not list explicit standards; bidders should align with general healthcare maintenance norms and provide OEM maintenance capability statements for Confident/Mookambika devices. Include any applicable quality or safety certifications to strengthen the bid.