Bihar State Police Servers Tender Patna 800001 - Server Equipment & Support 2026
Progress
Tender Overview
Organization: Bihar State Police - A Voyage Of Excellence, under the Home Department Bihar, invites bids for Servers (V2) Q2 in PATNA, BIHAR - 800001. The procurement scope is server equipment with a potential 25% quantity variation during contract and during the currency period. The bid emphasizes post-award service arrangements, required service centers in the state, and a defined warranty/penalty framework. There are no BOQ quantities published, highlighting a focus on vendor capability and compliance. This tender requires bidders to comply with option clauses, delivery timing linked to the original delivery order, and robust after-sales support.
Technical Specifications & Requirements
- Product category: Servers (V2) Q2
- No formal technical specifications or BOQ items published in the tender data. Key expectations include establishment of a functioning Service Centre in Bihar within 30 days of award, a dedicated toll-free service line, and an escalation matrix for service support.
- Warranty-related obligations mandate service/rectification within 3 days of defect notification, with penalties of 0.5% of unit price per week of delay, capped at 10% of total contract value. If unresolved, penalties can be recovered from the Performance Security and alternate service procurement may be pursued at the vendor’s cost.
- The contract accommodates quantity flex in line with the option clause (up to 25%), with delivery extensions calculated as a function of original quantity and period.
Terms, Conditions & Eligibility
- Option clause allows quantity increase/decrease up to 25% at contract placement and during the currency period.
- Require establishment of a Functional Service Centre in Bihar within 30 days post award; payment releases upon documentary evidence of service capability.
- Dedicated/toll-free service number and an Escalation Matrix for support must be provided by the bidder.
- Penalties for warranty service delays apply weekly, with a cumulative cap of 10% of total contract value; post cap, alternate sourcing may be invoked at seller’s cost along with PBG forfeiture.
Key Specifications
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Product category: Servers (V2) Q2
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No published BOQ quantities; emphasis on vendor capability
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Service Centre: Functional in Bihar state within 30 days of award
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Dedicated toll-free service number and escalation matrix
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Warranty service: 3 days resolution window; penalties 0.5% per week, max 10%
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Quantity variation: ±25% during contract at contracted rates
Terms & Conditions
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Option clause permitting ±25% quantity variation during contract
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Service Centre in Bihar must be functional within 30 days
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Warranty service completion within 3 days with weekly penalties
Important Clauses
Delivery Schedule
Delivery period linked to the last date of original delivery order; extensions calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days
Warranty & Penalties
Defect rectification within 3 days; 0.5% unit price per week of delay; cumulative cap 10% of total contract value; post-cap, alternative sourcing at seller cost
Service Centre & Support
Bidder/OEM must have a functional service centre in Bihar; payment upon evidence of service capability; dedicated toll-free number and escalation matrix required
Bidder Eligibility
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Presence of a functional service centre in Bihar within 30 days of award
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Demonstrated experience in supplying server equipment (similar projects)
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Financial stability evidenced by recent financial statements
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
OEM Avg. Turnover
40
Past Performance
10 %
Warranty Period
3 days
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Servers (V2) (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Delivery Details
Max Delivery Days
60
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800014
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mithilesh Kumar Singh | 800014,Central Cloth Store, BMP-5 Campus, Near Jaiprakash Narayan Airport, Patna-800014 | Patna | Bihar | 800014 | 1 | 60 | - |
Authority Records
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Documents 3
GeM-Bidding-10007273.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar servers procurement
Financial statements (last 3 years) and current solvency
EMD/Security deposit as per tender terms
Technical bid documents and conformity certificates
OEM authorization/Reseller certifications (where applicable)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid in Patna server tender for Bihar State Police 2026?
Bidders must submit GST, PAN, experience certificates, financials, EMD, and technical bids. Ensure a Bihar-based service centre within 30 days and provide a toll-free support number with escalation matrix. Comply with the 25% quantity variation clause and warranty penalties.
What documents are required for Bihar police servers procurement 2026?
Submit GST certificate, PAN, experience certificates for similar servers projects, last 3 years financial statements, current solvency, EMD document, OEM authorizations, and complete technical bid; ensure service centre proof in Bihar post-award.
What are the warranty penalties for server defects in this tender?
Defects must be rectified within 3 days of notification. If delayed, a penalty of 0.5% of unit price per week applies, cumulatively capped at 10% of total contract value; after cap, alternate service at seller’s cost may be used.
What is the quantity variation allowed in this procurement?
The purchaser may vary quantity up to 25% of the bid quantity at contract placement and during the currency period at contracted rates; delivery time scales with additional quantity but minimum 30 days.
What service arrangements are required for Bihar server bidders?
Bidders must establish a functional service centre in Bihar within 30 days of award, provide a dedicated toll-free support line, and an escalation matrix; payment is issued after evidence of service capability.
Which organization is issuing this servers tender in Patna 2026?
Bihar State Police - A Voyage Of Excellence under the Bihar Home Department is issuing the servers tender for Patna, with V2 Q2 category and option quantity terms.
What delivery terms apply to the original and extended orders?
Delivery begins from the last date of the original delivery order; if option/extension is exercised, the increased time equals (additional quantity/original quantity) × original delivery period, with a minimum of 30 days.
Are OEM authorizations required for this server bid in Bihar?
Yes, OEM authorizations or reseller certifications should be included in the bid documents; ensure compliance with service centre and support requirements in Bihar and provide necessary conformity certificates.