Progress
HPCL Rajasthan Refinery Limited invites bids for Facility Management Services (Lump Sum) in Kachchh, Gujarat with inclusion of AMC for Fire Engines and consumables included in contract cost. The contract appears to be a lump-sum service engagement with potential scope adjustments up to 50% per the Buyer Added Terms. No BOQ items are listed, signaling a broad service footprint and SLA-driven deliverables. This procurement targets a comprehensive FM solution for industrial operations under HPCL’s regional framework, with emphasis on SLA compliance and integrated consumables management.
Product/Service: Lump Sum Facility Management Services with AMC for Fire Engines
Consumables: Included in contract cost (service provider supplies)
Scope flexibility: Up to 50% increase in quantity or duration per ATC
Standards/Compliance: Not explicitly specified in available data; refer to ATC for precise requirements
Delivery/Location: Gujarat region under HPCL Rajasthan Refinery Limited; SLA-driven performance
Bid documentation: Certificates and documents required per ATC and Corrigendum
EMD amount and exact payment terms to be confirmed in ATC
Delivery timelines and SLA penalties defined in Service Level Agreement
50% scope/duration adjustment rights during procurement and after contract issuance
Details on payment milestones, EMD requirements, and any advance/deferred payments are specified in the ATC; bidders must align with exact terms in tender documents.
Service delivery milestones and SLA penalties to be defined in the Service Level Agreement uploaded with the ATC.
Penalties to be governed by SLA; exact LD rates and conditions will be specified in the ATC/Service Level Agreement.
Proven experience in facility management for industrial/large-scale sites
Financial stability demonstrated by audited statements
Capability to supply consumables under a lump-sum contract and manage AMC for fire engines
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Industrial; AMC of Fire Engines; Consumables to be provided by service provider (inclusive in contract cost)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
16
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Kachchh
Delivery Pincodes
370421
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Hemendra Kumar Meena | 370421,HPCL RAJASTHAN Refinery Limited, Crude Oil Terminal, GMB Old Port Road, Near Samundra Township, Mundra, Gujrat, 370421 | Kachchh | Gujarat | 370421 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST Registration Certificate
Permanent Account Number (PAN) Card
Experience Certificates for similar Facility Management or industrial FM projects
Financial Statements (last 2-3 years) or equivalent turnover proof
EMD/Security Deposit as per ATC (amount/percentage to be confirmed)
Technical Bid Document with approach to FM services and AMC of fire engines
OEM Authorized Dealership/Authorization letters (if applicable)
Certificates/Accreditations specified in ATC and Corrigendum
Any other documents requested in Buyer Uploaded ATC
Key insights about GUJARAT tender market
Bidders must submit GST, PAN, experience certificates, and financials; ensure compliance with ATC and Corrigendum. Include technical bid outlining FM approach and AMC for fire engines, plus OEM authorizations if required. The ATC defines SLA, payment terms, and 50% scope adjustment rights.
Required documents include GST certificate, PAN, two to three years of financial statements, experience certificates for similar FM projects, EM D documents, technical bid, OEM authorizations if applicable, and any certificates specified in the uploaded ATC.
Consumables are to be supplied by the service provider and included in the Lump Sum contract cost; ensure listing of consumables and quantities in the technical bid to align pricing and delivery.
The buyer can increase or decrease contract quantity or duration up to 50% at issue and post-issuance, with service provider consent for Lump Sum contracts; ensure alignment with SLA in the ATC.
AMC for fire engines is included as a contractual requirement; bidders must demonstrate capacity to provide maintenance services and spare consumables within the lump-sum price, as defined in the ATC.
Exact standards are specified in the ATC; bidders should prepare IS/ISO/compliance certificates as applicable and ensure OEM authorizations if mandated by the terms.
Delivery timelines and SLA penalties will be specified in the Service Level Agreement uploaded with the ATC; bidders must conform to all milestones and performance metrics once defined.
Review the ATC for eligibility criteria, including experience in industrial FM, financial stability, and ability to supply consumables; ensure submission of required certificates and OEM authorizations where applicable.