NSIC AMC for EPABX AX-30 (412) Maintenance Faridabad Haryana 2025
Progress
Tender Overview
The National Small Industries Corporation Ltd. (NSIC), a Government of India enterprise, invites bids for Annual Maintenance Contract (AMC) of the EPABX system AX-30 (412) installed at NSIC Faridabad, Haryana. Scope includes repair and routine maintenance, deployment of engineers for periodic visits and on-call troubleshooting. The system supports 4 external lines and 12 internal extensions. Estimated contract value appears modest at ₹4500.0, with payments released quarterly upon submission of invoices. Bidders must be credible, not blacklisted in the last three years, and capable of providing timely service through authorized personnel. The differentiator is the专 emphasis on field-based support and adherence to the AX-30 (412) configuration.
Technical Specifications & Requirements
- Installed machine: ACCORD EPABX AX 30(412) with Caller ID PBX function
- External lines: 4; Internal extensions: 12
- Service scope: repair & maintenance; periodic visits; on-call troubleshooting
- Personnel: engineers/technicians deputed for ongoing AMC support
- Payment terms: quarterly payments via NEFT/RTGS with applicable TDS
- Documentation: authorization letter to sign bids; GST registration copy
- Eligibility: bidder must not be blacklisted in last three years; GST registration required
- Sign-off: bid on every page with authorized signatory confirmation
- Location: NSIC Faridabad branch, Haryana
- EMD: not specified in available data
Terms, Conditions & Eligibility
- AMC payments released after each quarter on bill submission
- NEFT/RTGS payments subject to TDS and other taxes
- Bidder must provide Authorization letter confirming signing authority
- Self-attested GST registration copy to be enclosed with bid
- The bidder must not be blacklisted by government or PSUs in last three years
- All pages of Terms and Conditions must be signed and stamped by authorized signatory
- Non-compliance may render bid invalid and expose bidder to remedies
Key Specifications
-
EPABX model: ACCORD AX 30(412) with Caller ID PBX
-
Lines & extensions: External 4 lines, Internal 12 extensions
-
Scope: Repair & maintenance, periodic visits, on-call troubleshooting
-
Experience: Technician deployment for ongoing AMC support
-
Payment: Quarterly after bill submission via NEFT/RTGS
-
Documentation: Authorized signatory, GST registration copy
Terms & Conditions
-
Quarterly payment upon invoice submission
-
Authorized signatory required to bind bidder
-
GST registration must be provided
-
Not blacklisted in last three years
-
EPABX AX-30 (412) maintenance scope defined
Important Clauses
Payment Terms
Payments released after each quarter on submission of invoice; NEFT/RTGS with applicable TDS
Delivery Schedule
Engineers/Technicians deployed for periodic visits and on-call repair as per AMC requirements
Penalties/Liquidated Damages
Not specified in provided data
Bidder Eligibility
-
Bidder must not be blacklisted by any Government or PSU in the last three years
-
Must provide AMC services for EPABX systems as per AX-30 (412) configuration
-
GST registration active and valid
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | EKTA SALES CORPORATION( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance service - EPABX System | |
| L2 | EXPONENT TELECOM SOLUTIONS( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance service - EPABX System | |
| L3 | SAMTECH COMNET PRIVATE LIMITED.( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance service - EPABX System | |
| L4 | TEEN TELE COMMUNICATION PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance service - EPABX System |
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service - EPABX System
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 4
GeM-Bidding-8694527.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
Duly signed all pages of ‘Terms and Conditions’ of the Bid document
Authorization letter on bidder’s letterhead authorizing signatory
Self-attested copy of valid GST registration
Proof of non-blacklisting from Government/PSUs (where applicable)
Technical bid documents (if any) and AMC scope confirmation
Any OEM authorization for EPABX AX-30 (412) maintenance (if required)
Frequently Asked Questions
Key insights about HARYANA tender market
What documents are required for the EPABX AMC tender in Faridabad?
Bidders must submit signed Terms and Conditions, an authorization letter for signatory, GST registration copy, and a proof of non-blacklisting. Additional documents may include OEM authorizations and AMC scope confirmations for the AX-30 (412) EPABX maintenance.
How is the EMI/Payment terms for NSIC EPABX AMC tender 2025 handled?
Payment is released quarterly after bill submission via NEFT/RTGS, with applicable TDS. Ensure correct banking details on invoices and attach GST receipts; late payments may attract standard tax deductions per government norms.
What are the eligibility criteria for NSIC EPABX maintenance bidding?
Bidders must not be blacklisted in the last three years, provide authorized signatory confirmation, and hold valid GST registration. They should be capable of deploying technicians for periodic visits and on-call troubleshooting for AX-30 (412) systems.
What are the technical specifications for AX-30 (412) EPABX in this tender?
System supports 4 external lines and 12 internal extensions; AMC covers repair and maintenance of the ACCORD EPABX AX 30(412) with Caller ID PBX functionality; on-site engineers will perform periodic visits and on-demand troubleshooting.
When will NSIC release quarterly payments for the AMC contract?
Payments are released after each quarter upon submission of invoice; ensure the invoice aligns with the quarterly billing cycle and includes all required GST and tax details for timely processing.
What is the bidding authority for the NSIC EPABX AMC project?
Bid documents must be signed by an authorized person on behalf of the bidder; an authorization letter with bidder’s letterhead must be attached to the technical bid to establish legal signing authority.
Are OEM authorizations required for AX-30 maintenance bidding?
OEM authorization is preferred to demonstrate technical capability; if not applicable, provide evidence of prior EPABX AX-30 (412) maintenance experience and qualified technician credentials in EPABX repair.
What location and organization are involved in the EPABX AMC tender?
Tender pertains to NSIC Faridabad branch, Haryana, under the Ministry of Micro, Small and Medium Enterprises, for AMC of the ACCORD EPABX AX-30 (412) system.