Tender Overview
Organization: Police Department (Kerala) and Home Department Kerala. Procurement: Inverted Mirror Trolley Mounted Under Vehicle Search Mirror, Convex Security Mirrors (V2) with Q4 classification. Location: Kerala, India. Quantity/Value: Not disclosed; scope includes telecoping handle, mirror assembly, and accessories per Annexure 5. Key differentiator: Mandatory OEM authorization, dedicated service support, and on-site/off-site maintenance framework. Unique aspects: Minimum 2 m telescopic handle, adjustable mirror 9" x 5", and required accompanying manuals.
Technical Specifications & Requirements
- Mirror: Adjustable Convex/Plain mirror, size 9" x 5" or better for expanded field of vision.
- Handle: Telescopic extension handle with minimum length of 2 meters.
- Torch Mounting: Adjustable mounting for auxiliary torch.
- Weight/Durability: Lightweight, durable, complaint-free, market-proven product.
- Documentation to accompany: Technical manual, User handbook, literature on care/handling/storage, packing/transportation specs, and periodic serviceability checks.
- Maintenance: Well-equipped office/workshop with qualified engineers; repairs within 10 days of receipt of intimation.
- Authorization: Direct OEM authorization to participate in tender; provide OEM authorization documents.
 -Support: Functional Service Centre in the state of each consignee location or establish within 30 days of award; payment released on evidence of service capability.
- ATC/ATC Clauses: Dedicated/toll-free service support number required.
Terms, Conditions & Eligibility
- Option Clause: Purchaser may adjust quantity by up to 25% during contract; extension of delivery time follows the option formula with a minimum of 30 days.
- Service Centers: Presence in each consignee state; if absent, establish within 30 days; payment on evidence.
- Support Helpline: Dedicated toll-free service number required.
- OEM Authorization: Required to participate; provide explicit authorization documents.
- Warranty/Repair: Maintenance window and escalation timeline; repair within 10 days from intimation.
- Documentation: Include technical manuals and user literature; English language mandatory.
