GEM

Maharashtra State Police AI Chat Boat WhatsApp Cyber Boat Service Tender Bhandara Maharashtra 2025

Bid Publish Date

21-Nov-2025, 1:42 pm

Bid End Date

01-Dec-2025, 2:00 pm

Location

BHANDARA , MAHARASHTRA

Progress

Issue21-Nov-2025, 1:42 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 4

LOGO DESIGN BOAT SERVICE WATER LEVEL RECORDER CHA

Tender Overview

Maharashtra State Police (Home Department, Maharashtra) invites bids for the AI Chat Boat and WhatsApp cyber boat service for 1 year to support S P Office operations in Bhandara, Maharashtra 441802. Scope includes repair, maintenance, and installation-related services for plant/systems and cyber boat platforms. The contract contemplates flexible quantity/duration adjustments within an up to 25% variation. Bidders must anticipate service support capabilities and toll-free assistance. The tender emphasizes supplier compliance, certificate uploads, and adherence to ATC conditions. This opportunity targets vendors with cyber-boat service expertise, software-enabled chat interfaces, and field maintenance capabilities for government security operations.

Technical Specifications & Requirements

  • Product/service: AI chat boat and WhatsApp cyber boat service; 1-year service provision
  • Location: Bhandara, Maharashtra 441802; delivery & deployment to State Police facilities
  • Scope: Repair, maintenance, and installation of related plant/systems/equipment and cyber boat platform
  • Standards/Certifications: Not specified in data; bidders should be prepared to meet standard government service criteria and provide certificates as required in the bid document
  • Quantity/Value: Estimated value not disclosed; BOQ items show 0 items; focus is on service contract for one year with ongoing support
  • Special terms: Option clause for up to 25% quantity/duration variation; excess settlement option allows added charges within defined limits; dedicated service support channel required
  • Key differentiators: Dedicated/OEM support channel; ability to claim excess settlement with documentation; strict adherence to ATC clauses
  • Delivery/Install: On-site service delivery to police facilities; 1-year service window; performance monitoring implied

Terms & Eligibility

  • EMD: Not specified in available data; bidders must verify in official terms
  • Experience/Turnover: Required to meet standard government procurement eligibility (not explicitly listed here); bidders should demonstrate prior cyber-boat or security-technology service experience
  • Delivery Timeline: Not explicitly defined; contract duration is 1 year with possible 25% variation per clause
  • Payment Terms: Not specified; bidders should await concrete terms in contract documents
  • Documents: Must upload certificates and required bid documents; dedicated toll-free service number required
  • Penalties/Performance: Right of acceptance/rejection reserved; non-performance consequences implied by ATC clauses
  • Warranty/Support: Service support obligations emphasized; ensure OEM or authorized service channel availability

Key Specifications

  • Product/Service: AI Chat Boat and WhatsApp cyber boat service for 1 year

  • Location: Bhandara, Maharashtra 441802

  • Contract Length: 1 year with option to adjust up to 25% in quantity or duration

  • Excess Settlement: Allowed charges up to a defined percentage with supporting documents

  • Support Channel: Dedicated toll-free service for OEM/bidder support

  • BOQ: 0 items stated; focus on service delivery parameters and compliance

  • Standards/Quality: Not explicitly specified in data; bidders must rely on bid documents and ATC requirements

Terms & Conditions

  • Quantity/duration variation allowed up to 25% at issue and post-issue

  • Excess settlement option enables additional charges with documentation

  • Bidders must upload required certificates/documents or risk rejection

Important Clauses

Payment Terms

Dedicated service support required; payment terms to be defined in contract; ensure compliance with ATC

Delivery Schedule

On-site service delivery for 1-year term; delivery/performance to police facilities; variation allowed up to 25%

Penalties/Liquidated Damages

Buyer reserves right to accept/reject bids; penalties implied for non-performance under ATC terms

Bidder Eligibility

  • Demonstrated experience in cyber-boat or relevant security service delivery

  • Financial stability with verifiable turnover

  • Compliance with uploading mandatory certificates and documents

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Required Documents

1

GST Registration

2

PAN Card

3

Experience Certificates for relevant cyber-boat/service work

4

Financial Statements including turnover evidence

5

EMD/Security Deposit documentation (if applicable)

6

Technical Bid Documents and Compliance Certificates

7

OEM Authorization/Co-branding agreements (if applicable)

8

Any certificates specified in Bid Document / ATC / Corrigendum

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the AI chat boat service tender in Bhandara Maharashtra 2025

Bidders should review ATC clauses, upload all required certificates, and ensure capability to provide 1-year AI chat boat and WhatsApp cyber boat service. Prepare documentation including GST, PAN, experience certificates, financials, OEM authorizations, and service-support details; verify any EMD requirements in the tender terms.

What documents are required for the Maharashtra police cyber boat tender 2025

Submit GST registration, PAN, experience certificates, financial statements, EMD documentation (if applicable), technical compliance certificates, OEM authorization, and any bid-specific certificates. Ensure toll-free service capability and proof of prior cyber-boat or security-tech service experience.

What are the delivery and support expectations for this Maharashtra tender

On-site deployment to police facilities in Bhandara for a 12-month term; dedicated support channel required; service delivery must align with ATC terms and be capable of addressing issues via toll-free or dedicated lines; coverage includes maintenance and installation aspects as per contract.

What is the quantity variation allowed in this tender in Maharashtra

Quantity/duration variation is permitted up to 25% at the time of contract issuance and after contract award; bidders must accept revised quantities or durations accordingly and document any changes with justification.

What payment terms can bidders anticipate for this service contract

Exact payment terms are defined in the contract; bidders should expect government-standard terms, with milestones tied to service delivery, compliance checks, and acceptance criteria; confirm payment schedule during contract finalization.

What standards or certifications are required for the cyber boat service

While explicit standards aren’t listed in the data, bidders should provide ISI/ISO conformity if applicable, and ensure OEM-authorized service capability; be prepared to meet government service-certification expectations documented in tender terms.

How to demonstrate eligibility for the Maharashtra State Police tender

Show prior experience in similar security-tech service delivery, furnish financial stability documents, provide valid GST and PAN, and attach essential technical compliance certificates; ensure readiness to deploy 1-year AI chat boat and WhatsApp cyber boat services with ongoing support.

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