Bid Publish Date
23-Sep-2026, 4:10 pm
Bid End Date
08-Oct-2026, 4:00 pm
EMD
₹1,00,000
Location
Progress
The Bank Of India invites bids for entry and mid level desktop computers, printers, and scanners under a single procurement window in 2026. The project scope includes Supply, Installation, Testing and Commissioning (SITC) of the specified peripherals, with an estimated value not disclosed and an EMD of ₹100,000. The contract allows a 25% quantity variation at order and during currency, at contracted rates. A robust after-sales framework is required, including service centers in the consignee state, a dedicated toll-free helpdesk, and a clear escalation matrix. This procurement emphasizes post-sales support, timely delivery, and scalable quantity management to accommodate demand shifts. Unique aspects include on-site/off-site warranty considerations and OEM/authorized seller requirements for imported products, ensuring local after-sales infrastructure is in place within 30 days of award. The tender targets banks and government-related buyers seeking reliable IT peripherals with standardized SITC deliverables.
Product category: Desktop computers, printers, scanners
Scope: Supply, Installation, Testing and Commissioning (SITC)
EMD: ₹100,000
Quantity variation: up to 25% during contract
Service: Dedicated toll-free support and escalation matrix
OEM/import: Indian registered office for after-sales service
Delivery: Extension rules tied to original delivery period, min 30 days
EMD amount of ₹100,000 required with bid submission
Quantity may vary up to 25% at contract and during currency
Functional Service Centre must be established within 30 days of award
Payment will be released on successful SITC completion with documentary evidence of service capability; terms align to contract and ATC provisions.
Delivery period commences from the last date of original delivery order; extensions allowed under option clause with minimum 30 days.
Liquidated damages may apply for non-compliance with delivery and installation milestones as per contract terms.
Proven experience in SITC of IT peripherals for financial sector clients
Demonstrated capability to establish service centres and provide after-sales support in-state
Compliance with OEM authorization requirements for imported products
Quantity
96
Category
Entry and Mid Level Desktop Computer
Bid Type
Two Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
EMD Required
Yes
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Bid Splitting Applied
No
OEM Avg. Turnover
200
Past Performance
50 %
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Entry and Mid Level Desktop Computer (Q2) , Computer Printer (V2) (Q2) , Scanner (V3) (Q2)
Advisory Bank
Bank of India
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Max Delivery Days
45
Delivery Locations
1
Delivery Cities
Kolkata
Delivery Pincodes
700001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Debarun Das | 700001,Bank of India, Howrah Zonal Office 4th floor,Star House,5 B.T.M Sarani, Kolkata- 700001 | Kolkata | West Bengal | 700001 | 56 | 45 | - |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
08-Oct-2026, 10:30 am
Opening Date
09-Oct-2026, 10:30 am
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar SITC of IT peripherals
Financial statements or turnover proof
EMD payment receipt or deposit details
Technical bid submission forms
OEM authorization letters for imported products
Evidence of functional Service Centre establishment or plan
Warranty/AMC terms and conditions documentation
Key insights about WEST BENGAL tender market
Bidders must submit GST, PAN, experience certificates, financials, EMD ₹100,000, OEM authorizations for imported items, and technical bid forms. Ensure service centre readiness in the relevant state and provide escalation matrices and toll-free support details as part of the tender submission.
Required documents include GST registration, PAN, financial statements, experience certificates for SITC projects, EMD receipt, OEM authorization letters for imported products, proof of service center setup, and technical bid documents demonstrating compliance with installation, testing, and commissioning standards.
The EMD is ₹100,000. Bi dsubmitters must provide payment proof, typically via online transfer or demand draft, as part of the bid. EMD ensures bid seriousness and is often adjusted against bid security or forfeited for non-compliance or withdrawal after submission.
The scope covers entry and mid-level desktop computers, printers, and scanners with SITC. The contract allows a 25% quantity variation; delivery timing follows the original delivery period with potential extensions per option clause.
Bidder must have a functional service centre in the state of each consignee, or establish one within 30 days of award. A dedicated toll-free service line and an escalation matrix must be provided for after-sales support.
Delivery starts after the last date of the original delivery order. The purchaser may extend time based on the 25% variation rule, with a minimum extension equal to 30 days, and exact calculations follow the extended quantity formula.
Imported products require an OEM authorization and a registered Indian office for after-sales service. Submit official OEM authorization letters and proof of Indian presence to comply with after-sales obligations.
Payment terms are aligned to contract; typically, payment is released after successful SITC completion and submission of service capability documentation, with verification against the escalation matrix and service center readiness.