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Institute Of Hotel Management (Department of Tourism) seeks a Canteen Service operator for an internal canteen serving vegetarian and non-vegetarian meals—breakfast, lunch, dinner, and snacks—inside the building for employees and in-house personnel. Estimated contract value: ₹5,500,000 with an EMD of ₹165,000. Location is Hajipur, Bihar. The model emphasizes a fixed menu with best-price approach and allows up to 25% variation in quantity or duration at contract issuance or during execution. The supplier must establish an office in the state of the consignee.
Key Term 1: EMD amount ₹165,000; online payment through RTGS possible
Key Term 2: 25% variation in contract quantity or duration
Key Term 3: Office of service provider must be located in the consignee's state
EMD via online transfer; contract number and seller name to appear in transaction; online payment proof to be uploaded within 15 days of award; PBG may be substituted per GeM GTC
Not specified; service delivery tied to fixed menu rate model within building premises; scope may be adjusted by up to 25% with consent
Not specified; potential penalties likely per GeM terms for non-performance; ensure compliance with non-toxicity requirement
Experience in providing canteen/food service contracts with similar scale
GST registration and valid PAN
Financial stability evidenced by statements
Office presence in the state of the consignee (Bihar) with documentary evidence
Compliance with food safety and non-toxicity requirements
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Min. Avg. Annual Turnover
15
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian, Non-Vegetarian; Breakfast, Lunch, Dinner, Snacks; Inside Building Premises (exclusive for employees/ patients/ in house personnel)
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Main Document
OTHER
OTHER
OTHER
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
- GST registration certificate
- PAN card
- Experience certificates (previous canteen/food service contracts)
- Financial statements (prev. 2-3 years as applicable)
- EMD payment receipt or PBG/documentation as per GeM
- Technical bid documents and compliance certificates
- OEM authorizations or supplier certifications (if applicable)
- Non-toxicity/material safety declarations for food service materials
Key insights about BIHAR tender market
Bidders must register on GeM, submit the EMD of ₹165,000 via RTGS or online, upload all required documents (GST, PAN, experience, financials, certificates), and ensure an office in Bihar. The contract allows up to 25% variation in scope and must provide non-toxic food materials.
Submit GST certificate, PAN, past experience certificates for similar contracts, financial statements, EMD proof, technical compliance certificates, OEM authorizations if applicable, and MSDS/non-toxic declarations for food service materials as required by terms.
Payments can be made via RTGS online; bidders must indicate contract number and seller name in transfer details; provide scanned proof of payment within 15 days of award; PBG may be used as per GeM GTC guidelines.
Estimated value is ₹5,500,000 for the fixed menu rate model; EMD is ₹165,000; scope allows up to 25% variation in quantity or duration; service is for breakfast, lunch, dinner, and snacks inside building premises.
Tender requires non-toxicity assurance for food materials; submit relevant food safety declarations and any applicable certifications; office presence in Bihar is mandatory; no specific ISO/IS standards are listed in data provided.
The buyer may increase or decrease the contract quantity or duration by up to 25% at the time of issue, and up to 25% during execution with consent; once awarded, changes are constrained within this limit.
Service scope includes fixed menu meals (vegetarian and non-vegetarian) across all times—breakfast to snacks—within the building premises for in-house personnel; specific menu items are determined under the fixed-rate model, with no separate BOQ items.
Eligible bidders should demonstrate prior canteen/food service contracts of comparable scale, possess valid GST and PAN, show financial stability, and provide evidence of a Bihar-based service office with required documentation.