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South Delhi Security Equipment Tender for Repair, Maintenance & Installation in Delhi 2026 ISO/BIS Compliant

Bid Publish Date

13-Apr-2026, 4:02 pm

Bid End Date

23-Apr-2026, 4:00 pm

EMD

₹3,00,000

Value

₹60,00,000

Progress

Issue13-Apr-2026, 4:02 pm
Technical23-04-2026 12:16:42
Financial
AwardCompleted
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

Tender Overview

The procurement calls for a service provider to perform repair, maintenance and installation of plant, systems and equipment within office spaces in SOUTH DELHI, DELHI 110016. Estimated value is ₹6,000,000, with an EMD of ₹300,000. Scope includes supply, installation and commissioning of devices and accessories, plus ongoing service support. Mandatory certifications and authorizations are required, including ISO 50001, ISO 20000, ISO 14001, ISO 27001, BIS registration, and an Electrical Licence from Govt. of NCT Delhi. An OEM authorization and GST registration at the NCT Delhi level are also demanded. The contract accommodates up to a 25% quantity/duration adjustment pre- and post-award. A NIC network compatibility clause is specified, along with a dedicated service helpline and a local service office in the consignee state. This tender emphasizes compliance, security, and robust after-sales support as differentiators.

Technical Specifications & Requirements

  • Product/Service: Repair, maintenance, and installation of plant/systems/equipment for office spaces; supply, installation, and commissioning of devices & accessories
  • Estimated value: ₹6,000,000; EMD: ₹300,000
  • Certifications/standards: ISO 50001, ISO 20000, ISO 14001, ISO 27001, BIS registration; Electrical Licence (Govt. of NCT Delhi); GST registration
  • OEM authorization: Bidder must be an authorized vendor with proof; OEM authorizations required
  • Technical/compliance: Malicious Code Certificate; Manufacturer Authorization; dedicated service support number; service provider office in the state; escalation matrix
  • NIC/network compatibility: Ensures devices integrate with NIC security network
  • Documentation: Submit required certificates and documents with bid; ATC/corrigendum compliance mandatory
  • Additional: SOW file attachment referenced; ensure file accessibility

Terms, Conditions & Eligibility

  • EMD: ₹300,000; payment terms and security deposits as per ATC; contract quantity/duration may increase up to 25%
  • Eligibility: Not in liquidation or bankruptcy; submit undertaking; ISO/ BIS and OEM authorization proof
  • Delivery/installation: Based on project scope; NIC network compatibility required; dedicated service support required
  • Documents: GST, PAN, experience certificates, financial statements, EMD documents, OEM authorizations, technical bid
  • Warranty/after-sales: Service support hotline; local office in state; escalation matrix provided
  • Miscellaneous: Malicious code certification; authorized distributor requirements; compliance with terms and C&Cs

Key Specifications

  • Product/service names: repair, maintenance, and installation of plant/systems/equipment for office spaces; supply, installation and commissioning of devices & accessories

  • Estimated value: ₹6,000,000; EMD: ₹300,000

  • Standards/Certificates: ISO 50001, ISO 20000, ISO 14001, ISO 27001; BIS registration; Electrical Licence (Govt. of NCT Delhi); GST registration

  • OEM authorization: required proof of authorized vendor status; Manufacturer Authorization certificates

  • Security/compliance: NIC network compatibility; Malicious Code Certificate; dedicated service support; escalation matrix; local service office in consignee state

Terms & Conditions

  • EMD of ₹300,000 must accompany bid with valid submission documents

  • Up to 25% quantity/duration adjustment allowed at contract issue and post-award

  • Bidder must hold ISO 50001/20000/14001/27001, BIS, and Delhi Electrical Licence

Important Clauses

Payment Terms

Payment terms aligned to ATC; ensure EMD validity and applicable security deposits

Delivery Schedule

Delivery/installation timelines to be defined in SOW; NIC network compatibility essential

Penalties/Liquidated Damages

Penalties or LD terms to be specified in contract; escalation matrix required

Bidder Eligibility

  • Not under liquidation or bankruptcy; undischarged court proceedings not allowed

  • Authorized OEM/vendor with proof of agency; OEM authorization certificate

  • GST registration in NCT Delhi; valid Electrical Licence from Govt. of NCT Delhi

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Supply, installation and commissioning of Devices & Equipments with all accessories and items required; Service Provider

Authority Records

MINISTRY OF FOOD PROCESSING INDUSTRIES

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Documents 6

GeM-Bidding-9192710.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for relevant projects

4

Financial statements (latest audited)

5

EMD submission document (₹300,000)

6

Technical bid documents

7

OEM authorization/Manufacturer Authorization certificates

8

Electrical Licence from Govt. of NCT Delhi

9

ISO/ BIS certificates (where applicable)

10

Malicious Code Certificate

Technical Results

S.No Seller Date Status
1
AAR KEY INDUSTRIES   Under PMA
23-04-2026 12:16:42
2
HARSH INDUSTRIES   Under PMA
23-04-2026 13:56:58
3
HS ENTERPRISES   Under PMA
23-04-2026 13:02:23
4
HYDROL ENGINEERING PRIVATE LIMITED   Under PMA
16-04-2026 17:06:24

Financial Results

Rank Seller Price Item
L1
HS ENTERPRISES( MSE Social Category:General )    Under PMA
Item Categories : Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Supp
L2
AAR KEY INDUSTRIES( MSE Social Category:General )    Under PMA
Item Categories : Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Supp
L3
HARSH INDUSTRIES( MSE Social Category:General )    Under PMA
Item Categories : Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Supp

Frequently Asked Questions

Key insights about DELHI tender market

What documents are required for this tender in South Delhi?

Bidders must submit GST registration, PAN, experience certificates, financial statements, EMD receipt of ₹300,000, technical bid, OEM authorization, and BIS/ISO certifications. Ensure NIC network compatibility documentation and electrical licence from Govt. of NCT Delhi are included with the bid.

How to prove ISO and BIS compliance for Delhi procurement?

Provide valid certificates for ISO 50001, ISO 20000, ISO 14001, ISO 27001, and BIS registration. Include certificate numbers, issuing bodies, and expiry dates. Attach manufacturer authorization if applying as an authorized distributor for the OEM.

What is the EMD amount and payment terms for this tender in Delhi?

The EMD is ₹300,000. Payment terms align with ATC; ensure EMD is submitted as specified and capex/payables processed per contract terms. No advance payment terms stated beyond standard government procurement norms in the ATC.

What are the installation and NIC compatibility requirements for Delhi devices?

Devices must be compatible with NIC security network; submit compatibility statements and testing reports demonstrating interoperability. The scope includes installation and commissioning with all accessories, plus service support arrangements.

Who qualifies as an authorized OEM vendor for this tender in Delhi?

Bidders must show official OEM authorization or dealership/agency agreement, with proof of authorization, contact details, and validity. Manufacturer Authorization certificates are mandatory to participate in the bid.

What are the delivery timelines and escalation requirements for Delhi procurement?

Delivery timelines will be defined in the SOW; provide an Escalation Matrix with direct telephone contact details for service support. A dedicated toll-free number is required for ongoing post-award service.

What is the scope of work for repair, maintenance and installation in Delhi?

Scope includes repair, maintenance, and installation of plant/systems/equipment for office spaces, plus supply, installation and commissioning of devices and accessories with all required items as per SOW and NIC compatibility.

How can I verify the 25% quantity/duration flex on award?

The contract allows a pre- and post-award adjustment up to 25% of quantity or duration. Bidders must acknowledge and accept revised scope or timeline if issued as part of contract amendments.