Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: Indian Overseas Bank (IOB) under the Department Of Financial Services. Procurement: Online UPS (10 KVA) with Battery conforming to IS 16242 (Part 1). Location: Kamrup, Assam, 781001, with installation scope including testing and operator training. Estimated value and EMD: not specified. Delivery/Installation address: IO B Main Branch ATM site, Imphal, Manipur 795001, with optional quantity adjustments up to 25% and extended delivery time rules. The contract covers supply, installation, testing, commissioning, and training, plus statutory clearances if required. Unique clause: OEM or Authorized Seller must have registered India presence for after-sales service; warranty is 5 years from final acceptance. This tender emphasizes after-sales support, escalation matrix, and on-site service capabilities across the Indian network.
Product/service: Online UPS 10 KVA with battery
Standards: IS 16242 (Part 1) compliance
Warranty: 5-year period from final acceptance/installation
Delivery scope: Supply, installation, testing, commissioning, operator training
Service: OEM after-sales support with escalation matrix and toll-free number
EMD not clearly defined; ensure submission per local terms
Quantity fluctuation: +/-25% at contract; delivery reschedules with 30-day minimum
Installation, testing and commissioning included; training of operators provided
Bid price to include all costs; payment terms not explicitly stated; expect standard government-style terms and vendor invoicing after acceptance
Delivery period calculated from last date of original delivery order; extended period if option exercised; minimum 30 days extension
Not specified in data; must be inferred from standard procurement terms or clarified during bid
Registered Indian office for after-sales service (for imported UPS)
Experience in supply/installation of 10 KVA UPS systems
Compliance with IS 16242 (Part 1) and ability to furnish OEM warranties
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Online UPS (?10 KVA) With Battery Conforming To IS 16242 (Part 1) (Q2)
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Kamrup Metro
Delivery Pincodes
781022
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ritesh Kumar Paswan | 781022,Radhika Dee Bee Grande 2nd Floor, Six Mile Panjabari Road Guwahati, Assam Pin-781022 | Kamrup Metro | Assam | 781022 | 1 | 15 | - |
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates of similar UPS supply/installation projects
Financial statements (audited, if available)
EMD document (amount not specified in data)
Technical bid/technical compliance certificates
OEM authorization certificate / Authorized Seller certificate
Warranty certificates from OEM
Material Test Certificate to be sent with supply
Certificate of after-sales service capability in India
Key insights about ASSAM tender market
Bidders must submit GST, PAN, experience certificates, financial statements, and OEM authorization along with technical compliance. The bid requires IS 16242 (Part 1) conformity, 5-year OEM warranty, and an escalation-ready after-sales service plan. Ensure delivery terms allow +/-25% quantity changes and minimum 30 days extension.
Required documents include GST registration, PAN, company financials, experience certificates for similar UPS projects, EMD documentation, OEM authorization, and Material Test Certificates. Submit OEM warranty certificates and service escalation matrix with the bid.
Specifically, a 10 KVA online UPS with battery is required, conforming to IS 16242 (Part 1). Scope includes supply, installation, testing, commissioning, and operator training, with 5-year warranty and in-country service support.
Delivery terms allow extension; minimum additional time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a floor of 30 days; actual dates to be defined in the purchase order.
The UPS must have a 5-year warranty from final acceptance or after installation and testing. OEM must provide in-country after-sales service with a dedicated escalation matrix and toll-free support; service centers should be established in India.
Bid scope includes supply, installation, testing, commissioning, and operator training, plus any required statutory clearances. Material Test Certificate must accompany delivery and OEM warranty documents must be provided at delivery.
Bid must comply with IS 16242 (Part 1). OEM authorization and after-sales service capability in India are mandatory for imported products; ensure ISI or ISO certifications if specified during bid evaluation.
Up to 25% quantity increase or decrease is allowed at contract; any extension to delivery time is calculated and may extend to the original period, with minimum 30 days. Plan contingencies for additional units and new delivery windows.
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS