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Organization: Indian Oil Corporation Limited (IOCL) – Panipat Fanuc? (PADC, Panipat) seeking a 3-year AMC/CMC for a pre-owned Torque Rheometer installed at the Panipat Refinery project site. Location: Panipat, Haryana 132101. Product/Service: Customized AMC/CMC for existing Torque Rheometer equipment, with maintenance visits as per contract terms. Estimated Value and EMD not disclosed in the data. The procurement emphasizes service continuity for a specialized analytical instrument originally supplied by Thermo Electron GmbH, Germany. Key differentiator is the focus on a pre-owned unit’s lifecycle management under a formal AMC/CMC arrangement for three years.
Product/service names: Torque Rheometer AMC/CMC (pre-owned)
Quantity/Scale: 1 unit AMC for 3 years
Estimated value/EMD: Not disclosed in data
Category/Type: Customized AMC/CMC for analytical equipment
Delivery/Installation: Service and maintenance at PADC, Panipat
Experience/Compliance: Thermo Electron equipment service capability; OEM authorization
Non-liquidity declaration required from bidders
No assignment/sub-contract without prior IOCL written consent
Joint liability with assignee/sub-contractor for contract performance
No explicit payment terms provided; bidders should anticipate IOCL standard AMC payment schedule upon acceptance
3-year AMC term for ongoing maintenance; no cadence for visits specified in data
No LD details specified; bidders should inquire IOCL for standard AMC penalties
Demonstrated experience in servicing analytical instruments, preferably torque rheometers
OEM authorization for Thermo Electron GmbH equipment
Financial solvency sufficient to undertake multi-year AMC
Compliance with IOCL bid undertakings and non-liquidity certification
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
4 Days
EMD Required
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Annual Maintenance Contract (AMC) of Torque Rheometer installed at PADC, Panipat for three years; Thermo Electron Gmbh, Germany; Annual Maintenance Contract (AMC); Number of Visits; No
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
51
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Panipat
Delivery Pincodes
132140
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sudhir Sudhakar Ambaskar | 132140,Indian Oil Corporation Limited, Panipat Petrochemical Marketing Complex Panipat , Haryana | Panipat | Haryana | 132140 | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for maintenance of similar analytical instruments
Financial statements or solvency proof
EMD/Security deposit documentation (as per IOCL terms)
OEM authorization from Thermo Electron GmbH for service of Torque Rheometer
Technical bid documents outlining AMC/CMC scope and response plan
Key insights about HARYANA tender market
Bidders must submit GST, PAN, and financials along with OEM authorization for Thermo Electron equipment. Provide experience certificates for similar instrument maintenance, and a non-liquidity undertaking. The AMC covers 3 years with service and spares; ensure compliance with IOCL terms and non-assignment clause.
Submit GST registration, PAN, financial statements, and experience certificates for similar maintenance work. Include OEM authorization from Thermo Electron GmbH and EMC/CMC capability declarations. EMD details should align with IOCL terms; add technical bid detailing scope and response plan.
Applicants must prove financial solvency, non-liquidity status, and prior experience servicing advanced analytical instruments. Provide OEM authorization for Thermo Electron devices and evidence of ongoing support capabilities for pre-owned equipment to meet AMC requirements.
The contract duration is 3 years with ongoing maintenance at PADC, Panipat. Exact visit cadence is not specified; bidders should propose preventive maintenance schedules and response times aligned with OEM guidelines.
OEM authorization for Thermo Electron GmbH equipment is essential; bidders should reference device-specific service qualifications and IOCL compliance requirements, ensuring spare parts availability and warranty alignment.
There is a joint liability clause with assignee/subcontractor; bidders must demonstrate robust service capabilities, spare parts supply, and documented performance history on similar instruments to mitigate risk.
Exact dates are not disclosed; bidders should monitor IOCL procurement processes and ensure readiness with complete documents, OEM authorizations, and a compliant non-liquidity undertaking for timely submission.
Specific payment terms are not provided; bidders should seek IOCL clarification on milestones, invoicing, and settlement timelines as part of the bid finalization process.