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Health And Family Welfare Services Puducherry manpower outsourcing tender 2026 Puducherry skilled ITI minimum wage

Bid Publish Date

20-Oct-2026, 10:50 am

Bid End Date

30-Oct-2026, 11:00 am

Value

₹1,82,408

Progress

Issue20-Oct-2026, 10:50 am
AwardPending

Key Highlights

  • • 25% contract quantity/duration variance allowed at contract issuance and during execution
  • • Dedicated toll-free service support with escalation matrix required
  • • Local service office must be located in Puducherry with documentary evidence
  • • Malicious Code Certificate mandatory for hardware/software components

Tender Overview

Organization: Health and Family Welfare Services Department, Puducherry. Procurement: Manpower outsourcing services covering Minimum wage - Skilled; ITI; Others. Estimated value: ₹182,408.24. Location: Pondicherry, Puducherry 605007. Tender emphasizes wage compliance, workforce deployment at the consignee location, and service support commitments. Unique terms include an option clause allowing up to 25% adjustment in quantity or duration during contract issuance and execution. Notable conditions also require a Malicious Code Certificate for any hardware/software elements and direct salary payments by the vendor with statutory documentation.

Technical Specifications & Requirements

  • No BOQ items; scope appears to be service-based manpower outsourcing rather than material supply.
  • Mandatory documentation includes a dedicated service office within the state of the consignee, and a dedicated toll-free service number with an escalation matrix.
  • Payment model requires salaries to be paid by the provider first, with subsequent claim to the buyer along with PF/ESIC and bank statements.
  • EMD/PBG options include Demand Draft submission (DD) payable to Puducherry authorities; DD scanned copy can be uploaded post-award, with hard copy due within 15 days.
  • Compliance with ITI/MIN wage category and labor regulations, plus vendor must maintain a local service presence.

Terms, Conditions & Eligibility

  • EMD/PBG: Not explicitly quantified; DD option available for performance security; DD payable at Puducherry.
  • Payment terms: Salary payment by provider prior to buyer reimbursement, with statutory documents.
  • Contract flexibity: Buyer can increase/decrease contract quantity or duration up to 25%; lumpsum scope may adjust accordingly with provider consent.
  • Service office requirement: Local office in the state of the consignee with documentary evidence.
  • Malicious code certificate: Required for hardware/software to prevent embedded malicious code and ensure IPR compliance.
  • Support: Dedicated toll-free number and escalation matrix for service support.

Key Specifications

  • Manpower outsourcing for skilled workforce under minimum wage categories

  • ITI and other specified labor categories

  • No material BOQ; service delivery scope focused on personnel deployment

  • Local office and dedicated service support channel required

  • Salary payments by vendor with statutory PF/ESIC documentation

Terms & Conditions

  • Quantity/duration may be adjusted by up to 25% during contract issuance and execution

  • Provider must have a local Puducherry office and toll-free support

  • Malicious Code Certificate required for hardware/software portions

  • Salary payments and statutory documentation must be maintained by the vendor

  • DD-based performance security accepted with hard copy submission within 15 days

Important Clauses

Payment Terms

Vendor pays staff salaries first; claims reimbursement from buyer with PF/ESIC and bank statements

Delivery Schedule

Not specified; deployment will be governed by contract and 25% quantity/duration adjustment clause

Penalties/Liquidated Damages

Not explicitly stated; potential LDs may apply as per contract and 25% scope adjustments

Bidder Eligibility

  • Licensed manpower outsourcing vendor with prior similar deployments

  • Demonstrated local presence in Puducherry

  • Ability to provide ITI-skilled and other category workers at minimum wage

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

No

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

2

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Manpower Outsourcing Services - Minimum wage - Skilled; ITI; Others

Payment Timelines

Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Pondicherry

Delivery Pincodes

605005

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Heamalatha I605005,Pharmacy Stores, Office of Medical Superintendent, Rajiv Gandhi Government Women and Children Hospital, 100 Feet Road, Ellaipillaichavady, PuducherryPondicherryPuducherry6050051-Minimum daily wage (INR) exclusive of GST : 484.19 Bonus (INR per day) : 0 EDLI (INR per day) : 2.42 EPF Admin Charge (INR per day) : 2.42 Optional Allowances 1 (INR per day) : 0 Optional Allowances 2 (INR per day) : 0 Optional Allowances 3 (INR per day) : 0 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 ESI (INR per day) : 15.74 Provident Fund (INR per day) : 58.1 Number of working days in a month : 26 Tenure/ Duration of Employment (in months) : 12

Authority Records

HEALTH AND FAMILY WELFARE SERVICES DEPARTMENT

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Documents 5

GeM-Bidding-10020715.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

N/a

Office Name

Puducherry

Grievance Contact

[email protected]

Categories 2

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar manpower outsourcing

4

Financial statements (audited or certified)

5

EMD/Performance security documents (including DD option if chosen)

6

Technical bid documents and methodology for deployment

7

OEM authorizations (if applicable) and service/support certifications

8

Proof of local Puducherry office presence

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for manpower outsourcing tender in Puducherry 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, EMD or DD performance security, and technical bid documents. Ensure local Puducherry office proof and dedicated service support details, plus compliance with 25% contract quantity/duration flexibility.

What documents are required for Puducherry health manpower procurement?

Required documents include GST registration, PAN, past experience certificates for outsourcing, financial statements, EMD/Performance security, technical bid, OEM authorizations if applicable, and proof of a Puducherry office with contact details and service center information.

What are the key standards and compliance for this tender?

Bid documents must show compliance with minimum wage categories for skilled ITI and others, and include a Malicious Code Certificate for hardware/software components. Service support must include a toll-free number and escalation matrix for prompt issue resolution.

When is the contract quantity/duration flexible for this tender?

The buyer may adjust contract quantity or duration by up to 25% at the time of contract issuance and during execution, with the bidder’s acceptance of revised scope and value for lumpsum engagements, subject to consent.

What are the payment terms for salaries under this contract?

The vendor must pay contracted staff salaries first, including PF/ESIC documentation, and then claim reimbursement from the buyer. Payment terms require submission of bank statements reflecting salary disbursement.

What is the expected value and location for this tender?

Estimated value is ₹182,408.24 for manpower outsourcing in Pondicherry, Puducherry 605007, focusing on skilled ITI and related categories under health department procurement.

What service-support requirements are mandated for bidders?

Bidders must provide a dedicated toll-free service line and an escalation matrix. The vendor should maintain a Puducherry-based service office with documented evidence for local support delivery.

How is performance security submitted for this tender?

Performance security may be submitted as a Demand Draft payable to Puducherry authorities; after award, scanned DD can be uploaded, with the hard copy delivered within 15 days to the buyer.

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