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North East Frontier Railway cab & SUV hiring tender 2026 Rajasthan-like service 24x7 | SUV taxi contract 2800 KMs

Bid Publish Date

08-Jun-2026, 1:46 pm

Bid End Date

15-Jun-2026, 2:00 pm

EMD

₹30,480

Progress

Issue08-Jun-2026, 1:46 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • Brand/OEM requirement: Dedicated toll-free service support line must be provided by bidder or OEM.
  • Technical standards: No explicit ISI/ISO specification listed; emphasis on payroll responsibility and 24x7 availability.
  • Special clauses: 25% variation in quantity/duration allowed; FDR-based EMD/PBG accepted with specific pledge terms.
  • Eligibility: No liquidation or bankruptcy; provide undertaking; financial stability and continuous service capability.
  • Warranty/AMC: Not specified in data; payment terms imply post-delivery invoicing with statutory documentation.
  • Penalties: Not detailed in ATC data; typical L&D clauses may apply per contract terms.
  • Delivery/installation: 24x7 vehicle availability with normal hours 9:00–19:00 and on-demand calls beyond.
  • Delivery scope: 2800 KMs total for SUV cab/taxi services on outstation trips.

Categories 1

Tender Overview

Organization: North East Frontier Railway (Indian Railways). Procurement: Monthly basis cab and taxi hiring services for SUV category covering 2800 KMs with outstation 24x7 support. Estimated value not disclosed. Location unspecified; contract flexibility includes up to 25% increase in quantity or duration. Unique element: payroll responsibility lies with the service provider, who must pay staff salaries first and then claim reimbursement with statutory documents. EMD: ₹30,480; PBG/FDR options available. The arrangement emphasizes continuous availability (24x7) with typical business hours referenced as 9:00–19:00. This tender targets transport services for rail operations requiring reliable, around-the-clock driver and vehicle availability. Key differentiator: explicit anti-liquidation/financial health clause and dedicated service support contact requirements. Tender is positioned under GeM framework with ATC terms on EMD/PBG via FDR.

Technical Specifications & Requirements

  • Service scope: Monthly cab/taxi hiring for SUV vehicles; 24x7 operation; outstation travel; 2800 KMs total scope.
  • Operational hours: 24 hours per day; standard window 9:00–19:00 with on-demand calls beyond.
  • Financial terms: EMD ₹30,480; option to submit EMD as Fixed Deposit Receipt (FDR) pledged to PFA/NFR/Maligaon A/C; submission deadline implied with bid opening; hard copy delivery within specified days.
  • Contract flexibility: Up to 25% variation in quantity or duration at bid issue and post-issuance with contractor consent.
  • Payment posture: Service provider to pay salaries first, then bill the buyer with statutory documentation (PF, ESIC, bank statements).
  • Documentation & certificates: Upload required certificates; ensure FDR/PBG compliance; keep dedicated service support contact available.

Terms, Conditions & Eligibility

  • EMD/PBG: ₹30,480; FDR allowed as EMD and/or PBG; FDR to be delivered to the buyer with original document within 5–15 days of bid award/opening.
  • Financial health: Bidder must not be in liquidation or similar proceedings; provide undertaking with bid.
  • Payroll liability: Salaries of contracted staff must be paid by the service provider upfront.
  • Support capability: Dedicated toll-free/service support line must be provided by bidder/OEM.
  • ATC/compliance: Upload all requested documents; non-submission leads to rejection.
  • Contract scope variability: Buyer may extend/modify scope by up to 25% with consent.
  • Workforce verification: Ensure statutory documents (PF, ESIC) accompany invoices.

Key Specifications

    • Service category: Monthly basis cab & taxi hiring for SUV
    • Total distance/scope: 2800 KMs; outstation 24x7 service
    • EMD: ₹30,480; payment terms per service contract
    • EMD/PBG: FDR acceptable; FDR to PFA/NFR/Maligaon A/C with withdrawal conditions
    • Working hours: 24x7 vehicle availability; normal hours 9:00–19:00

Terms & Conditions

  • EMD of ₹30,480 required; FDR/PBG options available

  • Salary payments to staff are the bidder's responsibility

  • Contract may be increased by up to 25% with consent

Important Clauses

Payment Terms

Service provider pays staff salaries first; then submits claims with PF/ESIC and bank statements; payment terms aligned to governance.

Delivery Schedule

Vehicle availability 24x7; 9:00–19:00 standard window; outstation trips included within 2800 KMs scope.

Penalties/Liquidated Damages

Not detailed in ATC; likely contract-specific LD provisions post-award.

Bidder Eligibility

  • Not under liquidation, court receivership, or bankrupt; provide undertaking

  • Demonstrate capability to pay staff salaries upfront and manage statutory compliance

  • Provide dedicated 24x7 service support line and relevant proofs

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Monthly Basis Cab & Taxi Hiring Services - SUV; 2800 KMs; Outstation 24*7

Authority Records

MINISTRY OF RAILWAYS

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Documents 2

GeM-Bidding-9436507.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar cab/taxi services for IR or large organizations)

4

Financial statements (audited if available)

5

EMD submission proof (or FDR) and details of PBG arrangement

6

Technical bid documents and adherence certificates

7

OEM authorization (if applicable) and dedicated service support details

8

Undertaking regarding non-liquidation/bankruptcy

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the cab hiring tender in North East Frontier Railway 2026?

Bidders should prepare EMD ₹30,480 (or FDR) and submit all required documents listed in Terms, including GST, PAN, experience certificates, financial statements, and OEM authorizations. Ensure payroll compliance for staff and provide a dedicated 24x7 service line. The contract allows up to 25% variation in scope with consent.

What documents are required for the SUV taxi tender in NFR 2026?

Required documents include GST, PAN, experience certificates for similar transport services, audited financial statements, EMD proof (or FDR) and PBG, technical bid documents, OEM authorization if applicable, and undertaking confirming no liquidation or bankruptcy.

What are the key technical requirements for SUV cab services?

Key requirements include 2800 KMs total scope, 24x7 outstation service, SUV category vehicles, normal hours 9:00–19:00 with call support beyond, and adherence to payroll and statutory documentation (PF/ESIC). Payment terms align with service delivery claims.

When is the bid submission deadline and acceptance terms for EMD?

EMD must be submitted with bid (₹30,480) or via FDR; hard copy of FDR required within 5–15 days post-award, with scanned copy uploaded at bid time. Deadline specifics accompany the tender release and GeM portal instructions.

What are the payment terms for staff salaries under this contract?

The service provider must pay salaries to deployed staff first, then claim reimbursement from the buyer along with PF/ESIC and bank statements. This ensures timely staff remuneration while ensuring statutory compliance.

Can the contract quantity be increased after award?

Yes. The buyer may increase contract quantity or duration up to 25% at the time of issue and post-issuance, with the service provider’s consent. Largely applicable to lumpsum-based contracts as well.

What constitutes the dedicated service support requirement?

Bidder or OEM must provide a dedicated toll-free service support line. This line supports 24x7 operations, ensuring rapid assistance for vehicle issues, driver concerns, or trip coordination for the NFR cab service.

What is the scope of the 24x7 outstation cab service tender?

The scope includes 24x7 vehicle availability for outstation trips, totaling 2800 KMs, with SUV-class vehicles and standard working hours plus on-demand calls. Service quality and prompt response are crucial for Rail operations.

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