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Closed GEM

Invitation to Bid - Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan in ERNAKULAM, KERALA

Bid Publish Date

20-May-2025, 11:06 am

Bid End Date

30-May-2025, 12:00 pm

Progress

Issue20-May-2025, 11:06 am
Technical21-05-2025 19:04:47
Financial
AwardCompleted

A tender has been published for N/a Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer, Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; other, Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Dell, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer, Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); Epson, Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Epson, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome, Laser, Composite Cartridge, Mid range); hp in ERNAKULAM, KERALA. Quantity: 22 by. Submission Deadline: 30-05-2025 12: 00: 00. Check eligibility and apply.

Technical Results

S.No Seller Date Status
1
ACS System Solutions   Under PMA
21-05-2025 19:04:47
2
AKSHARA LAPTOP SERVICE   Under PMA
26-05-2025 20:15:50
3
DIGITAL TECH   Under PMA
21-05-2025 11:17:09
4
I HUB DIGITAL TECHNOLOGIES PRIVATE LIMITED   Under PMA
30-05-2025 11:21:41
5
IDEAL COMPUTING   Under PMA
21-05-2025 06:55:45
6
INFOLINK   Under PMA
30-05-2025 10:34:42
7
S & N TECHNOLOGIES   Under PMA
24-05-2025 14:56:46
8
TOPSERV INFOTECH PRIVATE LIMITED   Under PMA
30-05-2025 10:34:23

Financial Results

Rank Seller Price Item
L1
S & N TECHNOLOGIES( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L2
I HUB DIGITAL TECHNOLOGIES PRIVATE LIMITED( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L3
TOPSERV INFOTECH PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L4
IDEAL COMPUTING( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L5
INFOLINK( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L6
AKSHARA LAPTOP SERVICE( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan

Tender Data

Bid Details

Quantity

22

Bid Type

Two Packet Bid

Bid Validity

20 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

Startup Exemption (Experience)

Yes

Requirements

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; other , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range); hp

Authority Records

COMPTROLLER AND AUDITOR GENERAL OF INDIAINDIAN AUDIT AND ACCOUNTS DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 3

GeM-Bidding-7861987.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria

2

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

3

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about KERALA tender market

What are the eligibility requirements for participation in the GEM/2025/B/6250490 tender?

The eligibility requirements include being a registered entity with the capacity to deliver relevant IT maintenance services. Additionally, bidders must demonstrate prior experience in maintaining the specified types and brands of devices, along with appropriate certifications if required by the tender.

What technical specifications must be fulfilled in this tender?

Bidders must be competent in providing technical support for desktop PCs, laptops, and peripherals such as scanners and multifunction printers. This includes ability in hardware repairs, software diagnostics, and maintaining various brands like Acer and HP, ensuring compliance with quality standards prescribed in the tender.

What is the Earnest Money Deposit (EMD) requirement for this tender?

The Earnest Money Deposit (EMD) details would typically be specified, requiring bidders to submit a financial guarantee to ensure their commitment to the bidding process. The amount and format of the EMD will be outlined in the tender documentation.

What are the payment terms and evaluation criteria for bids?

Payment terms usually specify milestone payments based on service delivery or completion of specific contractual obligations. The evaluation process involves scoring bids based on technical compliance, financial quotes, and the bidder’s experience in line with the criteria set forth.

Are there special benefits for MSEs and startups participating in this tender?

Yes, there are provisions that favor Micro, Small, and Medium Enterprises (MSEs) and startups, which may include simplified bidding processes, relaxed eligibility criteria, and potentially enhanced scoring during the evaluation process under the government’s policies aimed at promoting entrepreneurship and local content.