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Recruitment Results Government Of Puducherry Manpower Outsourcing Services Tender Puducherry 2025

Bid Publish Date

18-Oct-2025, 3:53 pm

Bid End Date

28-Oct-2025, 4:00 pm

Value

₹4,50,000

Progress

Issue18-Oct-2025, 3:53 pm
AwardPending

Key Highlights

  • • Mandatory in-state presence: service provider office located in Puducherry state
  • • Dedicated toll-free service support line and escalation matrix required
  • • 40% of manpower on the provider payroll for at least one year
  • • Salaries paid by provider upfront; reimbursement from Buyer with statutory compliance

Tender Overview

Organization: Recruitment Results Government Of Puducherry; Department: Information And Publicity Department Puducherry; Product/Service: Manpower Outsourcing Services (Minimum wage for unskilled staff); Estimated Value: ₹450,000; Location: Puducherry, Puducherry; Tender scope focuses on deploying unskilled manpower while adhering to minimum wage norms and payroll compliance; Key differentiator includes mandatory in-state service provider office and dedicated service support. Unique clause allows a 25% adjustability in contract quantity or duration at issue and post-issuance, ensuring flexibility for workforce scaling.

Technical Specifications & Requirements

  • No explicit technical specs in the BOQ; tender emphasizes service delivery management rather than hardware.
  • SOW references may be contained in an attached file; bidders should review the SOW attachment for scope-of-work details.
  • Critical operational requirements include: in-state service provider office, dedicated toll-free support, and an escalation matrix; minimum 40% of manpower on the provider’s payroll for at least one year; salaries paid by provider upfront to staff with subsequent reimbursement from the Buyer.
  • Past project experience may be demonstrated via contract copies, client execution certificates, or similar documentation; no technical product specs or equipment standards are cited.
  • Emphasis on compliance with statutory requirements (PF, ESIC) and minimum wage obligations; strong emphasis on documentation and verification by the Buyer.

Terms, Conditions & Eligibility

  • EMD amount is not specified in the provided data; bidders must verify exact amount in the bid documents.
  • The contract includes an option clause allowing quantity/duration adjustments up to 25%.
  • The service provider must establish an in-state office and provide a dedicated/toll-free service line with an escalation matrix.
  • At least 40% of required manpower must be on the service provider’s payroll for at least one year, with verification documents uploaded.
  • Salaries and wages for deployed staff must be paid by the service provider first, including statutory documents (PF, ESIC) and corresponding bank statements; payment from Buyer follows with documentary proof.
  • Past experience must be demonstrated via contract copies, client certificates, or equivalent documentation; failure to submit required certificates/documentation may lead to rejection.
  • The Buyer reserves the right to request additional certificates or documents as per bid conditions and corrigenda.

Key Specifications

  • Manpower Outsourcing Services for unskilled staff at minimum wage

  • In-state service provider office requirement in Puducherry

  • Dedicated toll-free service support with escalation matrix

  • Minimum 40% payroll-on-payroll manpower for at least one year

  • Provider-paid salaries upfront with stipends and statutory compliance (PF, ESIC)

  • Past experience proof via contract copies, client execution certificate, or equivalent

  • Documentation-heavy bid with strict submission of compliance certificates

Terms & Conditions

  • Contract quantity/duration can vary up to 25%

  • Office must be located in Puducherry state with service support

  • Salaries paid by the provider; reimbursement on submission of statutory docs

Important Clauses

Payment Terms

Salaries paid by service provider first; reimbursement from Buyer with PF/ESIC documentation and bank statements

Delivery Schedule

Not specified; implied ongoing staffing appointment upon contract award with in-state service delivery

Penalties/Liquidated Damages

Not specified in data; bidders should review ATC for LD terms and performance bonds

Bidder Eligibility

  • In-state Puducherry office presence

  • Demonstrated manpower outsourcing experience with unskilled staff

  • Ability to pay salaries upfront and provide statutory docs (PF, ESIC)

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Tender Data

Bid Details

Quantity

2

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

15

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Manpower Outsourcing Services - Minimum wage - Unskilled; Not Required; Admin

Authority Records

INFORMATION AND PUBLICITY DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 6

GeM-Bidding-8492818.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration

2

Permanent Account Number (PAN) card

3

Past experience certificates or contract execution documents

4

Financial statements or proof of financial capacity

5

ESIC and PF compliance documents for staff payroll

6

Proof of in-state office in Puducherry

7

OEM authorizations or vendor certifications if applicable

8

Technical bid documents and any SOW attachments

9

Escalation matrix and dedicated service telephone numbers

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

What documents are required to bid for manpower outsourcing in Puducherry?

Bidder must submit GST registration, PAN, past experience proofs (contracts, client certificates), financial statements, PF/ESIC compliance documents, proof of in-state Puducherry office, and technical bid with SOW attachments; OEM authorizations if applicable. Additional certificates may be requested per bid terms.

How is payroll and salary payment handled for outsourced staff in this tender?

The service provider must pay salaries upfront, including PF and ESIC contributions, and then seek reimbursement from the Buyer along with bank statements and statutory documents; ensures compliant payroll processing and timely payments to staff.

What is the contract quantity/duration flexibility for this Puducherry tender?

The contract includes an option clause allowing quantity or duration to be adjusted up to 25% at the time of issue and post-issuance, requiring bidders to accept revised scope or timeline without rejecting the amendment.

What is the geographic requirement for service delivery in this tender?

The service provider must maintain an in-state Puducherry office and provide dedicated local service support with a toll-free number and escalation matrix to ensure prompt issue resolution.

What past experience documentation counts for eligibility in this tender?

Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or third-party notes confirming service delivery; documentation must demonstrate relevant manpower outsourcing work for unskilled staff.

What are the key terms related to payment and delivery in this tender?

Salaries are paid upfront by the provider, with subsequent reimbursement from the Buyer after submitting PF/ESIC documents and bank statements; no explicit delivery schedule is provided, indicating ongoing staffing deployment upon contract award.

Which certifications or documentation are mandatory to avoid bid rejection?

Failure to upload required certificates—GST, PAN, experience proofs, financials, PF/ESIC compliance, and in-state Puducherry office evidence—may lead to bid rejection; bidders should ensure all documents align with bid conditions and ATC.

How to verify eligibility criteria for the Puducherry manpower bid in 2025?

Confirm in-state office presence, demonstrate prior unskilled manpower outsourcing, provide payroll payroll documentation, and supply all statutory compliance proofs; ensure submission aligns with the bid’s SOW attachment and escalation matrix requirements.

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